Job summary
Modality Partnership
St Helen's Division has a full-time
for a Multi-site Manager.The postholder
will be a high performing multi-functional manager, working across Modality St Helen'sDivision and across the Partnership providing strategic and operational
management as part of the Senior Leadership Team. We are seeking dedicated postholders
to join our team and who can display our CARE values: Commitment, Accountability,
Respect and Excellence.
This job is
suitable for individuals who are career driven and have a passion for working in
an agile manner, implementing solutions, delivering key organisational priorities
and who are committed to make real changes to the health care services provided
within Primary Care to improve patient care.
As an employee with
us you can benefit from:
Enrolment
to the NHS pension scheme
Annual
leave minimum 27 days, plus 8 days bank holiday pro rata
Employee
discounts and benefits scheme
Employee
assistance programme (EAP)
Education
and career pathways
Enhanced
Family friendly policies
Flexible
working
Wellbeing
support and initiative
If you are interested in
learning more, please read on
Main duties of the job
The role is an all-rounded,
hands-on management and operational role; the postholder will need to confidently
evidence and utilise key skills such as effective communication, stakeholder
management, operations management, and the ability to manage and prioritise the
implementation of projects across the Division and the wider organisation. The
postholder will work in collaboration with local divisions (including
Divisional Boards) and the National Modality Business Support Team to deliver innovative
ways of working to meet the strategic aims of the organisation.
About us
We are one of
the largest GP super-partnerships in the UK, serving over 450,000 patients and
with a workforce of 1500+. We are unique,
we are always looking at ways to improve our delivery of services through the
implementation of new and innovative solutions that we can scale across the
organisation. Your job is to work directly with key stakeholders to help us to
harmonise ways of working and improve working practices to improve patient and
staff satisfaction. Most management roles focus on personnel management /
project management. This is a role that will equip you with a portfolio of
leadership and operational skills to make sustainable changes within Primary
Care.
All employees
are welcomed to enrol in our employee benefits scheme and NHS pension scheme. We
are committed to developing our people through education and career pathways
and who align to our organisational values of CARE.
Modality
Partnership is an Equal Opportunities Employer and is committed to ensuring
equal employment opportunities for all our potential applicants in line with
the Equality Act, 2010.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
You will love
this job if you have a passion for thinking outside the box, are analytical and
innovative and are driven to find and implement solutions to improve the day to
day working environment. You will learn more because you will improve the way
we work from the ground up whist working closely with leadership teams to
influence service improvement.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
Please note: Modality Partnership reserves the right to close
this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Job description
Job responsibilities
Please refer to
the supporting documents section to retrieve the JD detailing the core
responsibilities of this role.
You will love
this job if you have a passion for thinking outside the box, are analytical and
innovative and are driven to find and implement solutions to improve the day to
day working environment. You will learn more because you will improve the way
we work from the ground up whist working closely with leadership teams to
influence service improvement.
If you feel
this is the ideal career advancing opportunity for you and you want to rise to
the challenge of this opportunity, we welcome an application for you to join
our growing team of likeminded people.
Please note: Modality Partnership reserves the right to close
this vacancy at any point during the recruitment stage.
Pre-employment
Vaccinations
As part of recruitment to the Modality Partnership, we will
be checking the vaccination status of all new starters so that we can manage
individual and environmental risks. We will offer support to those who may be
undecided about vaccinations. Some vaccinations for certain roles are
mandatory, and you will be asked to provide evidence of this where there is a
mandatory requirement.
Right to work checks
All applicants invited for interview will need to prove their
right to work in the UK at the interview stage.
References
References must be secured prior to beginning employment, one
must be your current or most recent employer.
Employment history
You must notify us of any employment gaps of 6 weeks or more.
Person Specification
Skills
Essential
- Skilled in MS applications including Outlook, Excel and Word and other related software packages.
- Ability to lead, motivate and inspire colleagues at all levels.
- Excellent written and verbal communication skills.
- Excellent team working and customer service skills.
- Able to deal with difficult situations and challenging behaviour.
- Able to de-escalate conflict.
- Logical and systematic in work processes.
- Ability to design and deliver training.
- Ability to work well under pressure and to tight timescales.
- Ability to problem solve innovatively and creatively, thinking outside the box to identify solutions and improvements.
Knowledge
Essential
- NVQ4/5 or above, or equivalent experience as a manager or Senior Supervisor within a GP surgery.
- Understanding of how the role relates to the wider healthcare system.
- Proficient in key MS applications such as Word, Excel, Outlook and PowerPoint.
- Proficient in the use of clinical IT systems.
- Knowledge of, and experience in staff performance management, recruitment, sickness absence management and implementation of key managerial policies/HR procedures in relation to staff.
- Knowledge of CQC and governance framework as they apply to services delivered in Practices.
- Knowledge of Health and Safety requirements as they apply to services delivered in Practices.
Personal Qualities
Essential
- Aware of the importance of innovation in healthcare.
- Demonstrates effective communication both written and verbally.
- Excellent team working and customer service skills.
Experience
Essential
- Minimum 5 years experience in Primary Care (or ability to demonstrate transferable skills).
- Minimum 2 years experience line management experience (preferably in Primary Care)
- Experience of facilities management.
- Experience of tenancy liaison.
- Experience of using SystmOne or Emis.
Person Specification
Skills
Essential
- Skilled in MS applications including Outlook, Excel and Word and other related software packages.
- Ability to lead, motivate and inspire colleagues at all levels.
- Excellent written and verbal communication skills.
- Excellent team working and customer service skills.
- Able to deal with difficult situations and challenging behaviour.
- Able to de-escalate conflict.
- Logical and systematic in work processes.
- Ability to design and deliver training.
- Ability to work well under pressure and to tight timescales.
- Ability to problem solve innovatively and creatively, thinking outside the box to identify solutions and improvements.
Knowledge
Essential
- NVQ4/5 or above, or equivalent experience as a manager or Senior Supervisor within a GP surgery.
- Understanding of how the role relates to the wider healthcare system.
- Proficient in key MS applications such as Word, Excel, Outlook and PowerPoint.
- Proficient in the use of clinical IT systems.
- Knowledge of, and experience in staff performance management, recruitment, sickness absence management and implementation of key managerial policies/HR procedures in relation to staff.
- Knowledge of CQC and governance framework as they apply to services delivered in Practices.
- Knowledge of Health and Safety requirements as they apply to services delivered in Practices.
Personal Qualities
Essential
- Aware of the importance of innovation in healthcare.
- Demonstrates effective communication both written and verbally.
- Excellent team working and customer service skills.
Experience
Essential
- Minimum 5 years experience in Primary Care (or ability to demonstrate transferable skills).
- Minimum 2 years experience line management experience (preferably in Primary Care)
- Experience of facilities management.
- Experience of tenancy liaison.
- Experience of using SystmOne or Emis.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
