Clinical Triage Practitioner - Band 6

Job summary

As a Clinical Triage Practitioner Band 6, you will be part of our valued team in our BSW Service, receiving access to exclusive rewards and benefits including:

• £38,682 - £46,580 (Band 6 AfC Salary) with NHS Pension and full Agenda for Change terms and conditions
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical well-being from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Main duties of the job

• Deliver expert telephone and digital clinical triage for patients, carers and professionals.
• Use autonomous clinical assessment and diagnostic reasoning to make safe, timely decisions.
• Direct referrals to the right community, acute, VCSE or system pathways.
• Support safe discharge and help prevent avoidable hospital admissions.
• Work collaboratively with clinical colleagues and nonclinical SPA staff.
• Stay calm under pressure and provide a knowledgeable, reassuring clinical presence.
• Contribute to quality, safety, governance and continuous improvement within the SPA.

Essential

• Registered Healthcare Professional, NMC or HCPC, with ongoing CPD.
• Strong clinical knowledge, safe decision-making and excellent communication skills.
• Ability to work independently, stay calm under pressure and support people in crisis.
• Experienced in urgent or rapid clinical work and in collaborating across health and social care.
• Effective team player with good IT skills and the ability to use clinical systems.
• Confident in assessing risk, prioritising workload and delivering high quality, patient focused care.
• Flexible, resilient, and able to build positive relationships with patients, families and colleagues.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Chippenham

Wiltshire

SN15 2AJ

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

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Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Chippenham

Wiltshire

SN15 2AJ

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

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