HCRG Care Group

Internal Comms Manager

The closing date is 07 January 2026

Job summary

HCRG Care Group are looking for a dedicated and responsible Internal Communications Manager.

The Internal Communications Manager is responsible for delivering effective, engaging internal communications which brings us together as an organisation: building our culture, changing behaviour and unifying us as a team.

The post holder will be the enthusiastic, supportive gatekeeper of our colleagues attention. They will work with corporate teams and leaders to understand objectives and plan a proactive communications programme which delivers for everyone.

The post holder will deliver strategically aligned communications, and be the strongest dis-advocate for copy-and-paste communications and comfortable and happy to challenge upwards and across in the spirit of delivering for our colleagues and our business.

Base:

The role will be based in an appropriate office location, with flexible working as standard.

Main duties of the job

Some of your responsibilities will be:

  • Plan and deliver a programme of communications which maximises utilisation of the Internal Communications resources towards the delivery of the organisations strategic objectives
  • Support, either directly or through the provision of toolkits or similar, effective internal communications plans and campaigns to support the delivery of critical projects (such as change initiatives)
  • Produce, or oversee the production of, communications materials by developing and authoring a variety of communications in a variety of formats (including but not limited to written, video, presentations)
  • Provide strong leadership in line with the HCRG Care Group guidance and policies for the Internal Communications colleagues reporting to you, directly and indirectly
  • Build strong collaborative relationships with managers and leaders from across the business, acting as a trusted advisor
  • Deputise for other leaders within the function as required to support the organisation

Please see the attached job description for a full list of job responsibilities.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Details

Date posted

22 December 2025

Pay scheme

Other

Salary

£40,000 to £45,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/42452/18050

Job locations

HCRG Care Group

Runcorn

Cheshire

WA7 4QX


Job description

Job responsibilities

The ideal candidate will have:

Essential

  • Strong communications skills with excellent written English
  • Demonstrable experience of delivering and overseeing Internal Communications across a complex and large organisaiton
  • Knowledge of the different and most effective ways to communicate with and engage a diverse and remote workforce within the health and care industries
  • Structured and organised approach to time management
  • Good attention to detail including informal proofing experience

Desirable

  • Related degree or professional qualification
  • Experience of coaching and developing more junior colleagues
  • Solid understanding of the Health and Care sector
  • Member of a professional trade body such as CIPR, PCRA or CIM with a commitment to continuous professional development

Other requirements:

You may be required to work at evenings and weekends where there is a business need to ask you to. You will be working as part of a business with a 24/7 operational and participation in an on-call rota supporting colleagues outside of usual office hours is part of the role.

Travel to our sites across England may be required, in particular to our offices in Farnham (Surrey), London and Runcorn.

Package Description

As an Internal Comms Manager,youll be part of our valued team at HCRG Care Group.

You will feel valued as anInternal Comms Managerwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £40,000 - £45,000 with group pension
  • Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
  • Free tea, coffee and milk at your base location in Runcorn
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Job description

Job responsibilities

The ideal candidate will have:

Essential

  • Strong communications skills with excellent written English
  • Demonstrable experience of delivering and overseeing Internal Communications across a complex and large organisaiton
  • Knowledge of the different and most effective ways to communicate with and engage a diverse and remote workforce within the health and care industries
  • Structured and organised approach to time management
  • Good attention to detail including informal proofing experience

Desirable

  • Related degree or professional qualification
  • Experience of coaching and developing more junior colleagues
  • Solid understanding of the Health and Care sector
  • Member of a professional trade body such as CIPR, PCRA or CIM with a commitment to continuous professional development

Other requirements:

You may be required to work at evenings and weekends where there is a business need to ask you to. You will be working as part of a business with a 24/7 operational and participation in an on-call rota supporting colleagues outside of usual office hours is part of the role.

Travel to our sites across England may be required, in particular to our offices in Farnham (Surrey), London and Runcorn.

Package Description

As an Internal Comms Manager,youll be part of our valued team at HCRG Care Group.

You will feel valued as anInternal Comms Managerwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £40,000 - £45,000 with group pension
  • Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
  • Free tea, coffee and milk at your base location in Runcorn
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site
Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Runcorn

Cheshire

WA7 4QX


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Runcorn

Cheshire

WA7 4QX


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Recruitment Team

careers@hcrgcaregroup.com

03002471122

Details

Date posted

22 December 2025

Pay scheme

Other

Salary

£40,000 to £45,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/42452/18050

Job locations

HCRG Care Group

Runcorn

Cheshire

WA7 4QX


Privacy notice

HCRG Care Group's privacy notice (opens in a new tab)