HCRG Care Group

Staffing Coordinator

The closing date is 04 January 2026

Job summary

Base -Chippenham Community Hospital, Rowden Hill, Chippenham, Wiltshire SN15 2AJ utilising a hybrid working model to include some remote working.

This is a busy but extremely rewarding and vital role to the organisation, supporting operational teams in the supply and process management of temporary workforce; ensuring up to date and accurate E-Roster central management; as well as providing administration support to the wider Flexible Workforce and Rostering team.

We are looking for an enthusiastic and highly organised individual with excellent communication skills, who can work from their own initiative, be able to learn and pick up systems quickly and work well under pressure in a fast-paced environment.

Sitting within the wider People Team structure, this role works as part of a small team who offer 7-day service support to clinical teams across the organisation.

This role would be 37.5 hours per week covering core hours Monday Friday with a rostered weekend rotation, based in Chippenham Community Hospital with a hybrid model combining office and remote working.

If you would like to find out more about this opportunity please get in touch 01249 456594

Interviews planned for week commencing 12th January 2026

Main duties of the job

Book bank and agency workers in line with agreed booking processes, policies and authorisation arrangements.
Communicate on a daily basis face to face, by email and by telephone with bank workers to support shift fill and worker liaison.
Respond to requests from flexible workers (bank/agency) and accurately record requests for cover from departments, wards and managers.
Book agency workers through the third party provider and ensure that the data across the two systems is updated and maintained consistently and accurately.
Be a first point of contact for the team, including managing the generic inboxes, answering queries and escalating as appropriate.
Act as a key contact for new starters joining the Flexible Workforce Service
Update internal service users regularly in regard to cover request progress or any changes to requirements.
Act as a point of contact for any general queries around the systems and processes related to Allocate Healthroster.

Please see the job description attached for a full list of responsibilities.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Date posted

22 December 2025

Pay scheme

Other

Salary

£23,875 to £25,814 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/111228/18044

Job locations

HCRG Care Group

Chippenham

Wiltshire

SN15 2AJ

Job description

Job responsibilities

As a Staffing Coordinator, youll be part of our valued team at HCRG Care Group.

You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

£23,875 £25,814 with group pension
Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
Free tea, coffee and milk at your base location in Runcorn
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Job description

Job responsibilities

As a Staffing Coordinator, youll be part of our valued team at HCRG Care Group.

You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

£23,875 £25,814 with group pension
Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
Free tea, coffee and milk at your base location in Runcorn
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Person Specification

General Requirements

Essential

Click Apply for this job above to view the Job Description on our career site

Desirable

Click Apply for this job above to view the Job Description on our career site

Person Specification

General Requirements

Essential

Click Apply for this job above to view the Job Description on our career site

Desirable

Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Chippenham

Wiltshire

SN15 2AJ

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Chippenham

Wiltshire

SN15 2AJ

Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)