Job summary
Location: Salisbury District Hospital
Hours: Full time 37.5 Hours per week
An exciting opportunity has arisen for a Senior In-Reach Clinician to join our dedicated team at Salisbury District Hospital.
In this key role, you'll represent HCRG Care Group within the acute hospital setting, supporting effective discharge and providing an admission avoidance service at the hospitals front door (A&E and admission wards).You'll work collaboratively with patients, carers, and internal and external partners to ensure safe, timely, and appropriate discharge pathways.
You'll play a vital part in maintaining patient flow, delivering excellent care, and ensuring a positive experience for every patient.
If you're proactive, experienced, and passionate about supporting patients journeys through acute care and beyond, wed love to hear from you.
Main duties of the job
Provide a calm, supportive presence on front-door wards to help avoid admissions and support timely discharge.
Work collaboratively with social care partners to offer seamless, integrated support.
Guide and mentor Band 6 in-reach staff within the acute setting.
Help reduce length of stay through early, well-coordinated discharge planning.
Join ward whiteboard meetings to maintain progress and assist decision-making.
Contribute to or lead key reviews related to discharge decisions.
Share updates on discharge policies, national guidance, and best practice.
Apply sound understanding of the Mental Capacity Act during planning.
Remain vigilant to safeguarding concerns and escalate when needed.
Maintain accurate, up-to-date patient records for effective information sharing.
Support teams with correct documentation and timely onward referrals.
Recognise difficult conversations, offer support, and escalate appropriately.
Stay updated on national directives affecting discharge and help teams apply them.
Maintain awareness of Health & Safety and Infection Prevention in discharge planning.
Work closely with the Patient Flow Hub to resolve barriers to discharge.
Participate in system-wide meetings to support onward care planning.
Support colleagues who are learning, including those shadowing or newly inducted.
Encourage carer involvement and initiate Carers Assessments when needed.
Prioritise actions that create safe, effective discharge plans, escalating concerns when required.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and well need to close it earlier than the date we've shown here. If you're keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
As a In-Reach Clinician you will be part of our valued team in our Care Coordination Service, receiving access to exclusive rewards and benefits including:
- £46,148 (Band 7 AfC Salary) with NHS Pension and full Agenda for Change terms and conditions
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Ideal Candidate
Essential
Registered Clinician, and experience of
working within health or social care
Ongoing evidence of continuing
professional development
Experience of managing staff
Demonstrate understanding of front door
services
Experience of working across organisational
boundaries within health and social care
Knowledge and understanding of current
legislation and best practice in relation to key areas including Information
Governance, Care Act, Mental Capacity Act.
Up to date understanding of National
Hospital Discharge policies and guidance
Ability to manage, and adapt to change
within multiple teams
Ability to contribute to, monitor and
implement changes and improvements to services
Knowledge of safeguarding policies and
procedures
Ability to
interpret clinical information to support risk assessments when planning
discharges
Excellent communication
skills, both verbal and written, and the ability to influence others in
clinical decision making towards discharge Able to change priority, often at
short notice
Creative approach to system pressures
Sound conversational skills allowing for
difficult conversations with both patients, families, and staff
Ability to remain calm and consider wider
picture in particularly stressful situations.
IT proficiency
Ability to prioritise workload, often in
response to a changing picture
Ability to work autonomously as well as
part of multiple teams
This post will require onsite presence at
an acute hospital
Willing to work in other areas of HCRG as
and when required to do so
Attendance at and participation in wider
system meetings
Desirable
Teaching
and assessing in practice qualification
Experience
of quality improvement work, in particular with regard discharge planning
Ability
to influence and negotiate
Job description
Job responsibilities
As a In-Reach Clinician you will be part of our valued team in our Care Coordination Service, receiving access to exclusive rewards and benefits including:
- £46,148 (Band 7 AfC Salary) with NHS Pension and full Agenda for Change terms and conditions
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Ideal Candidate
Essential
Registered Clinician, and experience of
working within health or social care
Ongoing evidence of continuing
professional development
Experience of managing staff
Demonstrate understanding of front door
services
Experience of working across organisational
boundaries within health and social care
Knowledge and understanding of current
legislation and best practice in relation to key areas including Information
Governance, Care Act, Mental Capacity Act.
Up to date understanding of National
Hospital Discharge policies and guidance
Ability to manage, and adapt to change
within multiple teams
Ability to contribute to, monitor and
implement changes and improvements to services
Knowledge of safeguarding policies and
procedures
Ability to
interpret clinical information to support risk assessments when planning
discharges
Excellent communication
skills, both verbal and written, and the ability to influence others in
clinical decision making towards discharge Able to change priority, often at
short notice
Creative approach to system pressures
Sound conversational skills allowing for
difficult conversations with both patients, families, and staff
Ability to remain calm and consider wider
picture in particularly stressful situations.
IT proficiency
Ability to prioritise workload, often in
response to a changing picture
Ability to work autonomously as well as
part of multiple teams
This post will require onsite presence at
an acute hospital
Willing to work in other areas of HCRG as
and when required to do so
Attendance at and participation in wider
system meetings
Desirable
Teaching
and assessing in practice qualification
Experience
of quality improvement work, in particular with regard discharge planning
Ability
to influence and negotiate
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.