Business Support Administrator (Chippenham)
The closing date is 23 November 2025
Job summary
Base: Greenways, Chippenham - This is a Hybrid Role
34 Hours per week
We are looking for a motivated and customer-focused team member to join our team in Wiltshire as a Business Support Administrator who can provide an excellent customer experience for patients and professionals contacting the Single Point of Access (SPA) by telephone, by email and by post.
Youll ensure that all communications are managed efficientlyfiltering, directing, and resolving queries to help people get the right support, at the right time.
In addition to front-line contact duties, youll also contribute to the wider business support function, providing administrative and organisationalsupport across a range of office and service activities.Youll be working within our established competency framework, ensuring all allocated work is completed to a high standard, demonstrating professionalism, accuracy, and a commitment to great service.
Main duties of the job
Key responsibilities include:
Acting as the first point of contact for all SPA communications
Managing and directing calls, emails, and correspondence appropriately
Supporting the wider business support function with administrative tasks
Ensuring all work is completed within agreed competencies and service standards
Were looking for someone who:
Has excellent communication and organisational skills
Enjoys working in a fast-paced, team-oriented environment
Is committed to delivering outstanding customer service
Is flexible and proactive in supporting colleagues and service users
If youre passionate about making a difference and enjoy being part of a supportive, dynamic team, wed love to hear from you!
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Details
Date posted
07 November 2025
Pay scheme
Other
Salary
£23,875 to £25,814 a year
Contract
Fixed term
Duration
6 months
Working pattern
Part-time
Reference number
HCRGCG/TP/40134/17591
Job locations
HCRG Care Group
Chippenham
Wiltshire
SN15 1BN
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Chippenham
Wiltshire
SN15 1BN
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
