Job summary
Administrator/Receptionist Vacancies
Full Time Hours Available
Are you a friendly face & calm voice. Do you thrive in a fast-paced environment where every day brings new challenges - & the chance to make a real difference? Were looking for dynamic, compassionate, and highly organised individuals to be the first point of contact for patients, families, and clinical staff at our Minor Injury Unit (MIU) in Chippenham. As the heartbeat of our front desk, you'll be essential to creating a warm, welcoming, & efficient experience for all who walk through our doors. The MIU is open for walk in patients and for patients who have contacted NHS 111 and have been advised to attend. In addition, the Reception Team provides comprehensive front-of-house support to patients, visitors, and staff across the hospital, maintaining high standards of customer care and contributing to the smooth and effective running of services.
Main duties of the job
What You'll Do:Greet patients and visitors with professionalism and careManage appointments, phone calls, and patient inquiriesCoordinate with the clinical staff and departments to ensure smooth operationsHandle patient records and maintain confidentialityKeep the reception area calm, clean, and under controleven on the busiest days!
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Details
Date posted
07 November 2025
Pay scheme
Other
Salary
£23,875 to £25,814 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
HCRGCG/TP/111228/17582
Job locations
HCRG Care Group
Chippenham
Wiltshire
SN15 2AJ
Employer details
Employer name
HCRG Care Group
Address
HCRG Care Group
Chippenham
Wiltshire
SN15 2AJ
Employer's website
https://www.hcrgcaregroup.com/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
