Job summary
Are you a clinically qualified leader in nursing or allied health professions with a passion for integrated, community-based care? Were seeking a proactive and visionary Clinical Service Manager to lead and coordinate four services across Swale, namely, 2 Hour Urgent Care, Community Intermediate Care, Community Neuro Rehabilitation, and Community Speech and Language Therapy Services.
Working very closely with the Head of Operations and the Director of Community Services within our North Kent Business Unit, you will help shape strategic objectives, drive service innovation, and ensure the delivery of safe, responsive, and equitable care. Youll lead multidisciplinary teams including Advanced Nurse Practitioners, Physiotherapists, and Occupational Therapists, Healthcare Assistants and Rehab Support Workers embedding the 6Cs framework and professional standards into everyday practice.
This is a pivotal clinical leadership role focused on optimising service delivery, managing resources within budget, and fostering a culture of clinical excellence and continuous improvement. Youll collaborate with Primary Care Networks, Social Care, Mental Health, and voluntary sector partners to develop Integrated Neighbourhood-Based models that reduce hospital admissions and promote seamless care pathways.
If youre ready to lead with purpose, influence change, and make a lasting impact on Community Healthcare provision in Swale, wed love to hear from you.
Main duties of the job
As a Clinical Service Manager your responsibilies will include:
Leading multidisciplinary teams across urgent care, intermediate care, neurorehabilitation, and therapy services, applying advanced clinical expertise and positive leadership.
Embedding national frameworks (e.g. 6Cs), professional standards, and organisational strategies into daily service provision and patient care.
Managing pay and non-pay budgets, and oversees recruitment, retention, induction, and workforce development within a designated locality.
Proactively addressing clinical, performance, and staffing issues, including capacity planning, safeguarding, and incident response.
Designing and delivering service changes and quality improvements based on feedback, incidents, and evolving national and local priorities.
Collaborating with healthcare partners, social services, mental health, and voluntary sectors to promote integrated, neighbourhood-based care and reduce hospital admissions.
Ensuring adherence to policies regarding information governance, health and safety, professional registration, and statutory training requirements.
Creating a learning-focused environment, encouraging clinical supervision, peer review, audits, and professional development across all disciplines.
Overseeing audits, supports innovation and research, and ensures findings are embedded into practice to enhance care delivery.
For a full list of responsibilities please see the attached job description.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
Youll also play a vital role in workforce development, supporting staff through supervision, training, and appraisal, while ensuring compliance with governance, safety, and quality standards.
The Ideal Candidate
Our ideal candidate will have:
- Registered Nurse or Allied Healthcare Professional, with current professsional registration
- Mentorship qualification
- Relevant Leadrship in Community Nursing/Allied Healthcare qualifications
- BSc / degree in area relevant to community nursing / allied healthcare qualifications
- Leadership qualification
- Minimum of 5 years post registration experience, including at least 2 years working in a supervisory / managerial capacity at minimum band 7 level within a community nursing/allied healthcare service.
- Experience of effective budget and resource management
- Initiating research and / or audit and implementing changes / improvements in practice
- Experience of initiating, managing and evaluating change
- Experience of giving presentations to a wide audience
- Fully licensed car driver with the flexibility to travel across Swale and, when required, to attend meetings in Medway, Dartford, Gravesham, and Swanley (DGS).
For a full list of criteria, please see attached job decription
Package Description
As a Clinical Service Manager you will be part of our valued team, receiving access to exclusive rewards and benefits including:
- Band 8A AfC Salary with NHS Pension and full Agenda for Change terms and conditions
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Job description
Job responsibilities
Youll also play a vital role in workforce development, supporting staff through supervision, training, and appraisal, while ensuring compliance with governance, safety, and quality standards.
The Ideal Candidate
Our ideal candidate will have:
- Registered Nurse or Allied Healthcare Professional, with current professsional registration
- Mentorship qualification
- Relevant Leadrship in Community Nursing/Allied Healthcare qualifications
- BSc / degree in area relevant to community nursing / allied healthcare qualifications
- Leadership qualification
- Minimum of 5 years post registration experience, including at least 2 years working in a supervisory / managerial capacity at minimum band 7 level within a community nursing/allied healthcare service.
- Experience of effective budget and resource management
- Initiating research and / or audit and implementing changes / improvements in practice
- Experience of initiating, managing and evaluating change
- Experience of giving presentations to a wide audience
- Fully licensed car driver with the flexibility to travel across Swale and, when required, to attend meetings in Medway, Dartford, Gravesham, and Swanley (DGS).
For a full list of criteria, please see attached job decription
Package Description
As a Clinical Service Manager you will be part of our valued team, receiving access to exclusive rewards and benefits including:
- Band 8A AfC Salary with NHS Pension and full Agenda for Change terms and conditions
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
