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HCRG Care Group

Healthcare Assistant- Sexual Health

The closing date is 21 September 2025

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Job summary

We are seeking a dedicated and compassionate Sexual Health Healthcare Assistant to join our team at the Coventry and Warwickshire Sexual Health Hub. As a Healthcare Assistant, you will play a vital role in supporting the delivery of high-quality sexual health services to our diverse patient population. Your responsibilities will include conducting non-invasive clinical tasks, such as taking patient histories, processing samples, and offering valuable information and advice on sexual health matters. You will also be instrumental in maintaining patient confidentiality, ensuring a safe and respectful environment, and helping patients access appropriate care and treatment. We have various hours available, this role does require flexibility, as travel to various locations across the service in Coventry and Warwickshire will be expected.

Main duties of the job

Following completion of any relevant training, completion of competencies, and with support the post holder will be able to;

Follow all policies and protocols pertaining to role, reporting any concerns or issues to lead nurses/administration manager.

Provide first point of contact to patients assessed as requiring asymptomatic screening management

Undertake necessary tests including phlebotomy, urinalysis and instruction to patients regarding self-testing for STIs and long-term conditions such as HIV (where required)Be willing to undergo further training that will enhance service delivery and improve outcomes for patients

Undertake microscopy following approved training to support the management of clinical symptoms and

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Details

Date posted

11 September 2025

Pay scheme

Other

Salary

£24,486 to £26,155.50 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/1580/16911

Job locations

HCRG Care Group

Rugby

Warwickshire

CV21 3EB


Job description

Job responsibilities

<p style="margin:0cm 0cm 8pt;color:rgb(51,51,51);font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"><span style="font-family:Arial, Helvetica, sans-serif;">An exciting and rewarding opportunity has arisen for the role of Healthcare Assistant, to join our team, at our Coventry and Warwickshire Service Sexual Health Service.</span></p><p style="margin:0px;color:rgb(51,51,51);font-family:\'faricy-new-web\', Verdana, Geneva, sans-serif;font-size:inherit;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);padding:5px 0px;"><span style="font-size:14px;text-decoration:none;background:none;font-family:Arial, Helvetica, sans-serif;">Within this role, you will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including: </span></p><ul style="margin-top:0px;margin-bottom:10px;color:rgb(51,51,51);font-family:\'faricy-new-web\', Verdana, Geneva, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);"><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Salary of £24,486.00-£26,155.50 per annum (depending on experience), with group pension </li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Free tea and coffee at your base location</li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you</li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates</li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling</li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise</li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year </li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission</li></ul> <p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;">Qualifications:</span></strong></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">NVQ Level 2 in Health & Social Care (or equivalent)</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Care Certificate (desirable)</p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><strong style="font-weight:700;">Experience & Knowledge:</strong></span></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Recent experience working in a patient-facing or customer service setting</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Previous experience within a sexual health service (desirable)</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Understanding of confidentiality, privacy, and dignity in care</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Awareness of equality, diversity, and inclusive practices</p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><strong style="font-weight:700;">Skills & Abilities:</strong></span></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Excellent verbal and written communication, particularly with patients, carers, and multidisciplinary teams</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Able to provide individualised, empathetic care to patients</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Strong organisational skills with the ability to plan and prioritise workload independently</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Attention to detail and commitment to high standards of care</p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><strong style="font-weight:700;">Personal Qualities:</strong></span></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Flexible and adaptable to changing service demands, including evenings, weekends, and outreach clinics</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Calm under pressure with the ability to adjust to a fast-paced environment</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Trustworthy, patient, and compassionate</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Professional and respectful approach to patient interactions</p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><strong style="font-weight:700;">Other Requirements:</strong></span></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Full UK driving licence and access to a car for travel between clinic bases and outreach locations</p></li></ul>

Job description

Job responsibilities

<p style="margin:0cm 0cm 8pt;color:rgb(51,51,51);font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"><span style="font-family:Arial, Helvetica, sans-serif;">An exciting and rewarding opportunity has arisen for the role of Healthcare Assistant, to join our team, at our Coventry and Warwickshire Service Sexual Health Service.</span></p><p style="margin:0px;color:rgb(51,51,51);font-family:\'faricy-new-web\', Verdana, Geneva, sans-serif;font-size:inherit;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);padding:5px 0px;"><span style="font-size:14px;text-decoration:none;background:none;font-family:Arial, Helvetica, sans-serif;">Within this role, you will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including: </span></p><ul style="margin-top:0px;margin-bottom:10px;color:rgb(51,51,51);font-family:\'faricy-new-web\', Verdana, Geneva, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);"><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Salary of £24,486.00-£26,155.50 per annum (depending on experience), with group pension </li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Free tea and coffee at your base location</li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you</li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates</li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling</li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise</li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year </li><li style="font-size:inherit;padding-left:5px;font-family:Arial, Helvetica, sans-serif;">The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission</li></ul> <p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;">Qualifications:</span></strong></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">NVQ Level 2 in Health & Social Care (or equivalent)</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Care Certificate (desirable)</p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><strong style="font-weight:700;">Experience & Knowledge:</strong></span></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Recent experience working in a patient-facing or customer service setting</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Previous experience within a sexual health service (desirable)</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Understanding of confidentiality, privacy, and dignity in care</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Awareness of equality, diversity, and inclusive practices</p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><strong style="font-weight:700;">Skills & Abilities:</strong></span></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Excellent verbal and written communication, particularly with patients, carers, and multidisciplinary teams</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Able to provide individualised, empathetic care to patients</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Strong organisational skills with the ability to plan and prioritise workload independently</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Attention to detail and commitment to high standards of care</p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><strong style="font-weight:700;">Personal Qualities:</strong></span></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Flexible and adaptable to changing service demands, including evenings, weekends, and outreach clinics</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Calm under pressure with the ability to adjust to a fast-paced environment</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Trustworthy, patient, and compassionate</p></li><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Professional and respectful approach to patient interactions</p></li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><strong style="font-weight:700;">Other Requirements:</strong></span></p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:14px;font-family:Arial, Helvetica, sans-serif;"><p style="margin:0px;font-size:inherit;padding:5px 0px;">Full UK driving licence and access to a car for travel between clinic bases and outreach locations</p></li></ul>

Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site
Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Rugby

Warwickshire

CV21 3EB


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Rugby

Warwickshire

CV21 3EB


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Recruitment Team

careers@hcrgcaregroup.com

03002471122

Details

Date posted

11 September 2025

Pay scheme

Other

Salary

£24,486 to £26,155.50 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/1580/16911

Job locations

HCRG Care Group

Rugby

Warwickshire

CV21 3EB


Privacy notice

HCRG Care Group's privacy notice (opens in a new tab)