Job summary
Join Our Team as a Care Co-Ordinator and Make a Real Difference Every Day!
Our approach to healthcare is refreshing, innovative, and most importantly rooted in care. We put patients at the heart of everything we do, and were looking for someone just as passionate to join us on that journey. As a Care Co-Ordinator, you'll play a key role in supporting patients through every step of their care journey. Working across Amesbury and nearby communities, you'll become a vital point of contact for patients and their carers, someone they can rely on for guidance, reassurance, and support.
You'll work closely with GPs and other healthcare professionals within the Primary Care Network to identify and support patients who would benefit from extra coordination and care planning. By helping them navigate the healthcare system with ease, you'll ensure their needs are met, their care is well joined-up, and their wellbeing is always the top priority. This is a role where your compassion, organisation, and communication skills
Main duties of the job
The Main duties include:
Proactively identify and work with a cohort of people to support their personalised care requirements.
To provide coordination and navigation with the aid of digital tools for people and their carers across health and care services
To work closely and in partnership with the Adult social care link workers
Bring together a persons identified care and support needs and what matters to them; explore the options to address these in a single personalised care and support plan
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
<p style="margin:0px;font-size:inherit;padding:5px 0px;">As a<strong style="font-weight:700;"> Care Co-Ordinato</strong>r, youll be part of our valued Amesbury Community Team.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">You will feel valued as a Care Co-Ordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including: </p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;"><strong style="font-weight:700;">£30,607. 50 (pro rata to hours worked) </strong>with access to our group pension</li><li style="font-size:inherit;">Free tea and coffee at your base location</li><li style="font-size:inherit;">Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you</li><li style="font-size:inherit;">Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates</li><li style="font-size:inherit;">Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling</li><li style="font-size:inherit;">Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise</li><li style="font-size:inherit;">An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year</li></ul> <p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;">Essential</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Good standard of general education GCSEs, NVQ, BTEC and Competent in Microsoft Office.</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Previous Primary Care Experience</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Experience of working as part of a team.</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> High standard of communication and interpersonal skills requiring tact and sensitivity and recognising barriers to understanding with clients and professionals.</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Able to work independently and manage own workload</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Able to build strong professional relationships</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Ability to motivate people</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Ability to reflect on and share best practice with peers</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Able to travel locally as required driving licence with business insurance</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Passionate about combatting disadvantage and inequality in healthcare</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Able to work as part of a team</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"><strong style="font-weight:700;">Please see the attached Job Description for the full list of responsibilities.</strong></p>
Job description
Job responsibilities
<p style="margin:0px;font-size:inherit;padding:5px 0px;">As a<strong style="font-weight:700;"> Care Co-Ordinato</strong>r, youll be part of our valued Amesbury Community Team.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">You will feel valued as a Care Co-Ordinator within HCRG Care Group, receiving access to exclusive rewards and benefits including: </p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;"><strong style="font-weight:700;">£30,607. 50 (pro rata to hours worked) </strong>with access to our group pension</li><li style="font-size:inherit;">Free tea and coffee at your base location</li><li style="font-size:inherit;">Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you</li><li style="font-size:inherit;">Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates</li><li style="font-size:inherit;">Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling</li><li style="font-size:inherit;">Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise</li><li style="font-size:inherit;">An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year</li></ul> <p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;">Essential</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Good standard of general education GCSEs, NVQ, BTEC and Competent in Microsoft Office.</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Previous Primary Care Experience</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Experience of working as part of a team.</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> High standard of communication and interpersonal skills requiring tact and sensitivity and recognising barriers to understanding with clients and professionals.</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Able to work independently and manage own workload</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Able to build strong professional relationships</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Ability to motivate people</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Ability to reflect on and share best practice with peers</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Able to travel locally as required driving licence with business insurance</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Passionate about combatting disadvantage and inequality in healthcare</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"> Able to work as part of a team</p><p style="margin:0cm 0cm 8pt;font-size:11pt;font-family:Aptos, sans-serif;padding:5px 0px;"><strong style="font-weight:700;">Please see the attached Job Description for the full list of responsibilities.</strong></p>
Person Specification
General Requirements
Essential
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Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
