HCRG Care Group

Deputy Head of Quality

The closing date is 24 August 2025

Job summary

  • HCRG Care Group are looking for a dedicated Deputy Head of Quality.

    The Deputy Head of Quality is a senior post, acting with a high degree of autonomy, providing clinical quality expertise and leadership.

    The post-holder will work closely with operational teams and corporate support functions to ensure high standards of care are demonstrated and assured. The role will be fundamental in helping to drive forward our quality agenda, helping ensure we maintain and exceed compliance and standards in line with our vision and strategy. The role will be responsible at times for deputising for the Head of Quality & Clinical Risk, supporting sound decision-making and providing advice, guidance and support to colleagues across the organisation.

    The post-holder will advise and coach colleagues to empower them to execute their responsibilities for quality management and clinical governance activities. A strong focus for this role will be embedding new ways of sharing learning, working with internal and external stakeholders to promote and respond to best practice and guidance, and adopt and spread improved ways of working to promote patient and colleague safety. There will be a shared responsibility as an additional Patient Safety Specialist for the organisation to help lead on safety initiatives and oversight of safety improvement plans and projects.

    This hybrid role will predominantly be executed remotely, with the need for occasional travel to sites across the UK as required.

Main duties of the job

  • Using their detailed understanding of the HCRG Care Group vision, strategy and objectives to help drive forward standards of care, quality compliance, outcomes and performance
  • Working with operational and functional colleagues, including subject matter experts, to gain assurance that quality and clinical governance systems and processes are maintained and operated effectively
  • Helping to champion and foster collaborative relationships between functional and operational colleagues to ensure there is a shared commitment to quality, safety and improvement
  • Pro-actively monitoring indicators of quality and safety, recognising themes and trends to ensure concerns are addressed promptly, develop organisation-wide learning and quality improvement initiatives
  • Identifying opportunities to learn from and work with internal and external stakeholders and organsiaotns to implement improved ways of working and share good practice
  • Presenting often complex, sensitive or contentious information to large groups and senior colleagues where there may be professional challenge or barriers to acceptance

Please see the job description attached for a full list of responsibilities.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Details

Date posted

13 August 2025

Pay scheme

Other

Salary

£55,690 to £68,631 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/42452/16612

Job locations

HCRG Care Group

Runcorn

Cheshire

WA7 4QX


Job description

Job responsibilities

As a Deputy Head of Quality, youll be part of our valued team at HCRG Care Group.

You will feel valued as anDeputy Head of Qualitywithin HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £55,690 - £68,631with group pension and AFC T&Cs
  • Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
  • Free tea, coffee and milk at your base location in Runcorn
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Job description

Job responsibilities

As a Deputy Head of Quality, youll be part of our valued team at HCRG Care Group.

You will feel valued as anDeputy Head of Qualitywithin HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £55,690 - £68,631with group pension and AFC T&Cs
  • Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
  • Free tea, coffee and milk at your base location in Runcorn
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site
Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Runcorn

Cheshire

WA7 4QX


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Runcorn

Cheshire

WA7 4QX


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Recruitment Team

careers@hcrgcaregroup.com

03002471122

Details

Date posted

13 August 2025

Pay scheme

Other

Salary

£55,690 to £68,631 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/42452/16612

Job locations

HCRG Care Group

Runcorn

Cheshire

WA7 4QX


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