HCRG Care Group

Bank Soft Services General Assistant

The closing date is 10 August 2025

Job summary

As a Bank Soft Services General Assistant, you will work closely with the Facilities Soft Services Team Leader and other Facilities Colleagues within the friendly and supportive Soft Services Team to provide domestic and catering services within a hospital environment.

This role is varied and dynamic offering a variety of activities to support and enable the delivery of HCRG Care Group Community Services.

This role is primarily based between Paulton Memorial Hospital and St Martins Community Hospital so being able and willing to travel across sites is essential for this role.

A valid UK driving licence is an essential requirement for this role due to the requirement to drive a company van.

Main duties of the job

The Soft Services General Assistant will play an important role in the future of HCRG Care Group and the Soft Services Team for delivering all aspects of Soft Services. This will include, but may not be limited to; cleaning, catering and portering

The cleaning element of the role will include:

  1. Day to day cleaning of a variety of areas, such as, staff and public amenities, offices, meeting and training spaces, clinical outpatient areas and clinical inpatients areas as per cleaning schedules that enable us to be compliant with NHS Cleaning Standard.
  2. Ad hoc and periodic cleaning as per NHS Cleaning Standards such as high level cleans, carpet cleaning, rotary wash, external jet washing of pathways, bins and fleet vehicles
  3. Reactive cleaning such as Deep Cleans, spills and leaks

The catering element of the role will include:

  1. Ward Kitchen food and drink service
  2. Catering block (St Martins) food preparation and management

The Portering element of the role will include:

  1. Stock control
  2. Goods in services
  3. Ward Clean downs
  4. Transportation between sites of equipment and supplies, using company van

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Details

Date posted

06 August 2025

Pay scheme

Other

Salary

£12.21 to £12.21 a year

Contract

Bank

Duration

12 months

Working pattern

Flexible working

Reference number

HCRGCG/TP/40134/16474

Job locations

HCRG Care Group

Bath

Avon

BA2 5RP


Job description

Job responsibilities

The ideal candidate will:

  • Range of work procedures and practices, base level of theoretical knowledge plus experience relevant to the post - essential
  • Facilities in house training program to be completed within agreed time scale essential
  • It is essential that the applicant be willing to undertake NVQ Level 3 Food Hygiene, if not already qualified in order to fulfil this role to undertake duties in the catering block.
  • Full clean UK driving License

As a Bank Soft Services General Assistant, youll be part of our valued team at St Martin's Hospital in Bath

As well as the attractive hourly rates of pay,at HCRG Care Group you will benefit from:

  • Self-booking and access to all bank shifts!Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
  • Request a Duty Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
  • HCRG Care Group is pleased to offer access toWagestream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
  • Working in an environment focused on thehighest clinical and quality standards
  • Opportunitiesto work indifferent areas and various different servicesto gain new knowledge and experience
  • Access to ourStrive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
  • Access to ourfree well-being serviceavailable 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
  • Free statutory and mandatory training, as well as access to a range of courses and e-learning to develop further skills and in-house opportunitiescontinuing your professional development
  • Innovative forward-thinking culturewith the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
  • Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
  • The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Job description

Job responsibilities

The ideal candidate will:

  • Range of work procedures and practices, base level of theoretical knowledge plus experience relevant to the post - essential
  • Facilities in house training program to be completed within agreed time scale essential
  • It is essential that the applicant be willing to undertake NVQ Level 3 Food Hygiene, if not already qualified in order to fulfil this role to undertake duties in the catering block.
  • Full clean UK driving License

As a Bank Soft Services General Assistant, youll be part of our valued team at St Martin's Hospital in Bath

As well as the attractive hourly rates of pay,at HCRG Care Group you will benefit from:

  • Self-booking and access to all bank shifts!Staff are given access to all Bank shifts within their Business Unit and can self-book providing they meet the shift requirements.
  • Request a Duty Staff can make shifts or Day Off requests prior to the creation of a roster up to six weeks in advance. This helps promote a better work life balance and allows for personal commitments to be met
  • HCRG Care Group is pleased to offer access toWagestream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go.
  • Working in an environment focused on thehighest clinical and quality standards
  • Opportunitiesto work indifferent areas and various different servicesto gain new knowledge and experience
  • Access to ourStrive for Better networks, a national support and professional network made up of NHS professionals like you, giving you the chance to constantly develop industry-leading care and quality
  • Access to ourfree well-being serviceavailable 24/7/365 online and by telephone including; counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters
  • Free statutory and mandatory training, as well as access to a range of courses and e-learning to develop further skills and in-house opportunitiescontinuing your professional development
  • Innovative forward-thinking culturewith the opportunity to put forward your ideas to contribute to the way we work. You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users
  • Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives
  • The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site
Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Bath

Avon

BA2 5RP


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Bath

Avon

BA2 5RP


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Recruitment Team

careers@hcrgcaregroup.com

03002471122

Details

Date posted

06 August 2025

Pay scheme

Other

Salary

£12.21 to £12.21 a year

Contract

Bank

Duration

12 months

Working pattern

Flexible working

Reference number

HCRGCG/TP/40134/16474

Job locations

HCRG Care Group

Bath

Avon

BA2 5RP


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