Job summary
We have an exciting opportunity to recruit a Team Administrator for our Calne and Corsham Community Teambased two days a week at Chippenham hospital and one day a week at Calne Family Health Centre, Monday Wednesday.
We are looking for a well organised and enthusiastic individual with experience of providing first class administrative support and customer telephone service.
We are a large, busy community health team across two sites and looking for a highly motivated team player. You will need to able to prioritise a busy workload while maintaining great communication with a wide variety of professionals.
For enquiries, please contact; Zoe Drewitt, Community Team Manager 07786915401 for an informal chat.
Main duties of the job
In the role of a Administrator you are able to support the smooth running of services through clear communication, strong organisation, and proactive team collaboration. This includes managing day-to-day administrative duties, maintaining accurate records, supporting meetings, and ensuring timely data input. The role involves handling sensitive information with discretion and professionalism while offering responsive support to colleagues, managers, and service users.
Key responsibilities include:
Maintaining effective working relationships and clear communication across teams.
Providing admin support, including minute-taking, diary management, and stock control.
Ensuring data accuracy on IT systems and supporting audit and quality processes.
Contributing to service improvement and team development.
Adhering to health, safety, equality, and confidentiality standards.
Acting with initiative, managing priorities, and providing cover as needed.
This is a flexible and people-focused role that requires attention to detail, sound judgment, and a supportive approach to teamwork.
Please see the attached job description for a full list of role responsibilities.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and well need to close it earlier than the date we've shown here. If you're keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
As an Administrator, you'll be part of our valued Reception Services Administration team based at Calne and Corsham Community Team.
As part of the HCRG Care Group family, youll receive access to a range of exclusive rewards and benefits, including:
- Competitive Salary: £23,875 - £25,814 per year, with group pension.
- Daily Comforts: Free tea, coffee, and milk at your base location.
- My Reward Hub Membership: Discounts on everyday purchases like groceries, plus cashback and voucher offers for treats for you and your loved ones.
- Financial Flexibility: Access your wages as you earn them, helping you handle lifes unexpected moments without high interest rates or overdraft fees.
- Wellbeing Support: Resources to help with your mental and physical health, from healthy recipes and activity challenges to counselling, legal advice, and debt management tools.
- Learning Opportunities: Access to eLearning and bespoke career pathways through our Outstanding learning and development team, The Learning Enterprise.
- Innovative Culture: Be part of a team that encourages your ideas to improve how we work, backed by an annual £100,000 innovation fund.
- Pride in Quality: Join an organization committed to the highest clinical and quality standards,with many services rated Good or Outstanding by the Care Quality Commission.
Experience
- Administrative experience (minimum 1 year).
- Experience as an administrator within a customer care, healthcare or social care setting.
- GCSEs or equivalent.
Knowledge & Skills
- Excellent knowledge of Microsoft Office packages including Outlook, Word, Excel.
- Accurate and efficient IT and keyboard skills.
- Effective inter personal, organisational and communication skills.
- Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing.
- Ability to work with discretion, sensitivity and maintain confidentiality.
- Good planning and organisational skills and ability to meet deadlines.
- Ability to prioritise and manage workload within a busy environment.
- Ability to work as part of a team.
- Responsive attitude to delegation of tasks.
- Punctual, cheerful, reliable and dependable.
- Accurate minute/notetaking.
- Ability to carry out stock rotation, management of stock ordering and deliveries.
Personal Attributes (demonstrable)
- Reliable and flexible.
- Ability to prioritise own workload, work to tight time scales and manage interruptions.
- Able to contribute to the changing demands of the service.
- Willing to undertake training relevant to the post.
- Ability to work within a team.
- Demonstrates a diplomatic caring attitude.
- Maintains confidentiality.
- Smart appearance.
Desirable
- NVQ level 3 Business Administration or equivalent experience.
- Previous NHS experience.
- Administrative experience(minimum2years)
Other requirements:
- To be able to travel to work at other sites to cover absences.
- Holds a full UK driving licence.
- Manual handling of clinical stock
Please see the attached job description for a full list of role responsibilities
Job description
Job responsibilities
As an Administrator, you'll be part of our valued Reception Services Administration team based at Calne and Corsham Community Team.
As part of the HCRG Care Group family, youll receive access to a range of exclusive rewards and benefits, including:
- Competitive Salary: £23,875 - £25,814 per year, with group pension.
- Daily Comforts: Free tea, coffee, and milk at your base location.
- My Reward Hub Membership: Discounts on everyday purchases like groceries, plus cashback and voucher offers for treats for you and your loved ones.
- Financial Flexibility: Access your wages as you earn them, helping you handle lifes unexpected moments without high interest rates or overdraft fees.
- Wellbeing Support: Resources to help with your mental and physical health, from healthy recipes and activity challenges to counselling, legal advice, and debt management tools.
- Learning Opportunities: Access to eLearning and bespoke career pathways through our Outstanding learning and development team, The Learning Enterprise.
- Innovative Culture: Be part of a team that encourages your ideas to improve how we work, backed by an annual £100,000 innovation fund.
- Pride in Quality: Join an organization committed to the highest clinical and quality standards,with many services rated Good or Outstanding by the Care Quality Commission.
Experience
- Administrative experience (minimum 1 year).
- Experience as an administrator within a customer care, healthcare or social care setting.
- GCSEs or equivalent.
Knowledge & Skills
- Excellent knowledge of Microsoft Office packages including Outlook, Word, Excel.
- Accurate and efficient IT and keyboard skills.
- Effective inter personal, organisational and communication skills.
- Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing.
- Ability to work with discretion, sensitivity and maintain confidentiality.
- Good planning and organisational skills and ability to meet deadlines.
- Ability to prioritise and manage workload within a busy environment.
- Ability to work as part of a team.
- Responsive attitude to delegation of tasks.
- Punctual, cheerful, reliable and dependable.
- Accurate minute/notetaking.
- Ability to carry out stock rotation, management of stock ordering and deliveries.
Personal Attributes (demonstrable)
- Reliable and flexible.
- Ability to prioritise own workload, work to tight time scales and manage interruptions.
- Able to contribute to the changing demands of the service.
- Willing to undertake training relevant to the post.
- Ability to work within a team.
- Demonstrates a diplomatic caring attitude.
- Maintains confidentiality.
- Smart appearance.
Desirable
- NVQ level 3 Business Administration or equivalent experience.
- Previous NHS experience.
- Administrative experience(minimum2years)
Other requirements:
- To be able to travel to work at other sites to cover absences.
- Holds a full UK driving licence.
- Manual handling of clinical stock
Please see the attached job description for a full list of role responsibilities
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
