Job summary
We are looking for a dynamic and experienced Regional Head of IT to join our organisation as the key conduit between our national IT function and the Bath, Swindon & Wiltshire (BSW) service area.
This is a strategically critical role that ensures the successful delivery of IT services aligned with local operational priorities and commitments made during service mobilisation and bidding processes.
As theRegional Head of IT, you will act as the senior IT presence within the BSW region, focusing on:
Service Assurance Ensuring delivery of high-quality IT services that meet the needs of local teams
Relationship Management Acting as the bridge between local operational teams, regional leadership, and national IT services
Collaboration Working closely with IT leads from other organisations across the BSW ICS
Though this role doesnot include direct line management, it carries significant influence and leadership responsibility, requiring a proactive approach to driving accountability, resolving issues, and championing local IT priorities at all levels of the organisation.
You will represent IT in regional governance and service meetings, providevisible leadership, and ensure that digital strategies are collaboratively developed and implemented to support transformation across the wider health and care system.
This role offers hybrid working with 50% of your time working from home and the other 50% on site. A base location can be discussed at interview dependent on our BSW sites
Main duties of the job
As the Regional Head of IT, your main responsibilities will include:
- Act as the dedicated Regional Head of IT for the BSW service, building strong relationships with operational leaders, service managers, and the wider BSW ICS.
- Understand local business plans, service priorities, and challenges to ensure IT services are aligned with operational needs.
- Represent IT at regional governance boards, service reviews, and programme discussions.
- Provide oversight of IT service performance across the BSW region, ensuring agreed SLAs and service standards are maintained and communicated.
- Coordinate with internal IT teams to resolve service issues, manage escalations, and deliver high-quality support.
- Ensure local services are fully supported in mobilisations, service changes, and transformations.
- Enhance communication between IT and regional services by acting as a trusted point of contact and conduit for updates, planning, and feedback.
- Proactively communicate planned IT changes, ongoing initiatives, and improvement work to local stakeholders.
- Raise awareness of the value and impact of IT projects that support BSW services, ensuring visibility of outcomes and progress.
A full list of role responsibilities can be found in the attached Job Description
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
The ideal candidate will have the following essential criteria:
- Educated to degree level in IT, Business, or a related discipline, or equivalent relevant experience.
- ITIL Foundation certification or working knowledge of IT service management frameworks.
- Proven experience in IT relationship management, business partnering, or service delivery roles within a complex environment.
- Strong background in stakeholder engagement and managing service expectations.
- Experience in healthcare or public sector organisations is highly desirable.
A full list of essential criteria can be found in the attached job description.
As the Regional Head of IT for our BSW services, youll be part of our valued team at HCRG Care Group.
You will feel valued as a Regional Head of ITwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £50,000 - £60,000 annual salary with group pension
- Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Job description
Job responsibilities
The ideal candidate will have the following essential criteria:
- Educated to degree level in IT, Business, or a related discipline, or equivalent relevant experience.
- ITIL Foundation certification or working knowledge of IT service management frameworks.
- Proven experience in IT relationship management, business partnering, or service delivery roles within a complex environment.
- Strong background in stakeholder engagement and managing service expectations.
- Experience in healthcare or public sector organisations is highly desirable.
A full list of essential criteria can be found in the attached job description.
As the Regional Head of IT for our BSW services, youll be part of our valued team at HCRG Care Group.
You will feel valued as a Regional Head of ITwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £50,000 - £60,000 annual salary with group pension
- Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
