Job summary
Community Team Administrator
Position: 30 hours per week, Monday Friday, Location: Melksham Community Hospital, Hours: Our Core hours are 08:30 16:30
Our Melksham Community Team is a dynamic group of Nurses and Therapists who provide essential care to people in their own homes, ensuring those who are unable to attend a clinic or GP surgery receive the support they need. Working seven days a week, 7 AM 10 PM, we are committed to making a difference in the community.
As our Community Team Administrator, you'll play a vital role in keeping everything running smoothly! You will provide high-quality administrative support to our Team Leader, Nurses, and Therapists, ensuring efficient operations and excellent patient care.
What You'll Do:
Offer vital administrative support to the team
Main duties of the job
Receive and process referrals from referral centre via patient care system and email.
Data input information onto patient administrative system.
Maintain filing systems for: electronic files; paper files; personal files; team notice board; patient records and archive filing.
Receive teams monthly claim forms and check that all signed before passing to Team Leader for signing, as required. Update data base with staff sickness, annual leave, training etc.
Maintain and update the Teams lone working data base, communicating updates to senior staff and updating the on-call manager shared drive.
Set up and maintain systems to collate information and reports regarding team and staff activity for management purposes and ensure that information and records are updated and maintained.
Check documents for CRB checks and complete CRB paperwork.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
<p style="margin:0px;font-size:inherit;padding:5px 0px;">At HCRG Care Group, we value you and your contributions, offering a range of benefits to support your professional growth and personal wellbeing:</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Competitive Pay & Pension: Receive a salary of £23,875 with company pension.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Professional Growth: Join our Strive for Better networks, connecting with professionals nationwide to develop and share best practices.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Exclusive Rewards: Access discounts and offers at leading supermarkets, retailers, and experience providers through our Reward Gateway.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Wellbeing Support: Benefit from our 24/7 free wellbeing service, including counselling, career coaching, and legal advice.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Flexible Pay Options: Track earnings and access wages through Wagestream, providing financial flexibility.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Learning & Development: Enhance your career with support from our Learning and Development team, access e-learning, career pathways, and funding opportunities.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas for service improvements, and stay informed through regular leadership updates.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p> <p style="margin:0px;font-size:inherit;padding:5px 0px;"> IM&T literate</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> RSA II or equivalent in typing/word processing</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Regular use of Databases, Word processing packages, spread sheets</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Word, Excel</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> To have worked previously in a medical, health or social care environment</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Knowledge of data protection and confidentiality</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Knowledge of databases and spreadsheets</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Type to 40 wpm</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Interpersonal</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Flexible</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Efficient, courteous telephone manner</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Calm in a pressured environment</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Ability to prioritise workload</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Good communicator</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Calm and approachable</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Able to work within a multi-disciplinary team</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Able to work unsupervised</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Willing and able to work in other areas away from base</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Driven to achieve, Self-motivated, Good time management</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Willing to work in other areas of the HCRG service as and when required to do so</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="margin:0px;font-size:inherit;padding:5px 0px;">Please see the attached Job description for the full list of requirements.</p>
Job description
Job responsibilities
<p style="margin:0px;font-size:inherit;padding:5px 0px;">At HCRG Care Group, we value you and your contributions, offering a range of benefits to support your professional growth and personal wellbeing:</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Competitive Pay & Pension: Receive a salary of £23,875 with company pension.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Professional Growth: Join our Strive for Better networks, connecting with professionals nationwide to develop and share best practices.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Exclusive Rewards: Access discounts and offers at leading supermarkets, retailers, and experience providers through our Reward Gateway.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Wellbeing Support: Benefit from our 24/7 free wellbeing service, including counselling, career coaching, and legal advice.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Flexible Pay Options: Track earnings and access wages through Wagestream, providing financial flexibility.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Learning & Development: Enhance your career with support from our Learning and Development team, access e-learning, career pathways, and funding opportunities.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas for service improvements, and stay informed through regular leadership updates.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p> <p style="margin:0px;font-size:inherit;padding:5px 0px;"> IM&T literate</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> RSA II or equivalent in typing/word processing</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Regular use of Databases, Word processing packages, spread sheets</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Word, Excel</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> To have worked previously in a medical, health or social care environment</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Knowledge of data protection and confidentiality</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Knowledge of databases and spreadsheets</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Type to 40 wpm</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Interpersonal</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Flexible</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Efficient, courteous telephone manner</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Calm in a pressured environment</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Ability to prioritise workload</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Good communicator</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Calm and approachable</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Able to work within a multi-disciplinary team</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Able to work unsupervised</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Willing and able to work in other areas away from base</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Driven to achieve, Self-motivated, Good time management</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"> Willing to work in other areas of the HCRG service as and when required to do so</p><p style="margin:0px;font-size:inherit;padding:5px 0px;"><br></p><p style="margin:0px;font-size:inherit;padding:5px 0px;">Please see the attached Job description for the full list of requirements.</p>
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
