Job summary
Join Our Team as an Administrator for our Adult Audiology & Hearing Therapy Services in Bath! Are you an experienced administrator looking for a rewarding role in a supportive healthcare environment? We have an exciting opportunity for a dedicated and organised individual to join our Adult Audiology and Hearing Therapy Services team on a full-time basis. In this busy yet calm setting, you'll play a key role in supporting our clinical team and ensuring patients can easily access and benefit from our services. Working alongside healthcare professionals and other outpatient services, you'll be based at the Clara Cross Centre at St Martins Hospital.
Main duties of the job
As an Administrator you will: Take telephone requests for appointments for Adult Audiology and Hearing Therapy. Use Auditbase the bespoke software used in Audiology services. Give advice on maintaining hearing aids and identifying what type of appointment is needed. Prepare clinics boxes for the audiologists. Prepare packages for patients with batteries and replacement tubing. Full training will be given for all the above responsibilities
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
<p style="margin:0px;font-size:inherit;padding:5px 0px;">As an<strong style="font-weight:700;"> Administrator for Adult Audiology and Hearing Therapy</strong><strong style="font-weight:700;">,</strong> youll be part of our valued team in Bath.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">You will feel valued as an <strong style="font-weight:700;">Administrator</strong> within HCRG Care Group, receiving access to exclusive rewards and benefits including: </p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;"><strong style="font-weight:700;">£23,875 with group pension</strong></li><li style="font-size:inherit;">Free tea and coffee at your base location</li><li style="font-size:inherit;">Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you</li><li style="font-size:inherit;">Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates</li><li style="font-size:inherit;">Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling</li><li style="font-size:inherit;">Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise</li><li style="font-size:inherit;">An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year </li><li style="font-size:inherit;">The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission</li></ul> <ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;">You are a confident communicator with a patient and understanding approach when supporting our service users.</li><li style="font-size:inherit;">Friendly and adaptable, you thrive in a people-focused environment and enjoy learning new skills quickly.</li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">While prior experience in an Audiology service is not essential, we are looking for someone with experience in the NHS or a role that has helped develop a strong telephone manner and solid administrative skills.</strong></p>
Job description
Job responsibilities
<p style="margin:0px;font-size:inherit;padding:5px 0px;">As an<strong style="font-weight:700;"> Administrator for Adult Audiology and Hearing Therapy</strong><strong style="font-weight:700;">,</strong> youll be part of our valued team in Bath.</p><p style="margin:0px;font-size:inherit;padding:5px 0px;">You will feel valued as an <strong style="font-weight:700;">Administrator</strong> within HCRG Care Group, receiving access to exclusive rewards and benefits including: </p><ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;"><strong style="font-weight:700;">£23,875 with group pension</strong></li><li style="font-size:inherit;">Free tea and coffee at your base location</li><li style="font-size:inherit;">Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you</li><li style="font-size:inherit;">Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates</li><li style="font-size:inherit;">Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling</li><li style="font-size:inherit;">Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise</li><li style="font-size:inherit;">An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year </li><li style="font-size:inherit;">The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission</li></ul> <ul style="margin-top:0px;margin-bottom:10px;"><li style="font-size:inherit;">You are a confident communicator with a patient and understanding approach when supporting our service users.</li><li style="font-size:inherit;">Friendly and adaptable, you thrive in a people-focused environment and enjoy learning new skills quickly.</li></ul><p style="margin:0px;font-size:inherit;padding:5px 0px;"><strong style="font-weight:700;">While prior experience in an Audiology service is not essential, we are looking for someone with experience in the NHS or a role that has helped develop a strong telephone manner and solid administrative skills.</strong></p>
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
