Job summary
We have an exciting opportunity for a Quality and Compliance Lead at HCRG Care Group! The role is part of The Learning Enterprise team which is a government approved apprenticeship training provider for HCRG Care Group and other organisations.
The Quality and Compliance Lead plays a key operational role in maintaining and improving quality across apprenticeship and vocational delivery. The post holder will lead on the development and embedding of quality assurance systems, oversee internal quality assurance across all programme areas, and ensure that apprentices have a consistent, high-quality learning experience from enrolment to End Point Assessment.
The role is a hybrid working role out of our Runcorn head office and opportunities to work from home achieving perfect work life balance.
There is a requirement to travel to services when necessary.
Main duties of the job
- Lead on managing and embedding quality assurance and compliance systems and processes across all apprenticeship programmes to ensure full compliance with ESFA funding rules, Ofsteds Education Inspection Framework (EIF), and awarding organisation standards at all times.
- Conduct robust internal quality assurance (IQA) for Leadership and Management qualifications (including Level 3 Team Leader and Level 5 Operational/Departmental Manager), ensuring valid, reliable, and consistent assessment practices are maintained across delivery teams.
- Line manage quality and compliance staff, providing coaching, performance monitoring, and support to ensure consistent application of IQA and compliance procedures, as well as high-quality outcomes for all learners.
Please see the job description attached for a full list of responsibilities.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
You will feel valued as a Quality and Compliance Lead within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £38,500 - £42,500 with group pension
- Free tea, coffee and milk at your base location
- Private medical insurance from Bupa, with fast access to the most used specialists without a referral from your GP including for musculoskeletal problems and for mental health support at locations across the country
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
The Ideal Candidate
Essential:
- Recognised IQA qualification (e.g. V1, IQA Award or equivalent)
- Assessor qualification: A1, TAQA, CAVA, or D32/D33
- Recognised teaching qualification at Level 3 or above (e.g. AET, PTLLS or higher
- Minimum of 3 years experience in a Lead IQA or quality role in work-based learning or apprenticeship settings
- Proven experience in conducting IQA for Leadership and Management and Business Support apprenticeship standards (e.g. ILM or CMI L3/L5) Line management or team leadership experience
- Strong understanding of Ofsted EIF, apprenticeship standards, and EPA requirements
- Strong understanding of safeguarding and prevent agendas and requirements in apprenticeships and vocational settings
- Experience developing and delivering CPD and training for assessors, coaches or tutors
- Confident using digital systems including BUD, BKSB, Cognassist or similar platforms
- Excellent communication, mentoring and feedback skills
- A willingness to work as DSO or deputy DSO (full training given)
Desirable:
- Experience working in a further education, training or apprenticeship environment
- Experience in Healthcare apprenticeship programmes
- Experience in supporting ALS, neurodiversity or tailored learning support planning Participation in Ofsted full inspections or EQA audits
- Safeguarding Level 3 and Prevent Lead Training
- Experience of being a designated safeguarding lead or deputy
- Mental Health First Aider or Neurodiversity Champion
Job description
Job responsibilities
You will feel valued as a Quality and Compliance Lead within HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £38,500 - £42,500 with group pension
- Free tea, coffee and milk at your base location
- Private medical insurance from Bupa, with fast access to the most used specialists without a referral from your GP including for musculoskeletal problems and for mental health support at locations across the country
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission
The Ideal Candidate
Essential:
- Recognised IQA qualification (e.g. V1, IQA Award or equivalent)
- Assessor qualification: A1, TAQA, CAVA, or D32/D33
- Recognised teaching qualification at Level 3 or above (e.g. AET, PTLLS or higher
- Minimum of 3 years experience in a Lead IQA or quality role in work-based learning or apprenticeship settings
- Proven experience in conducting IQA for Leadership and Management and Business Support apprenticeship standards (e.g. ILM or CMI L3/L5) Line management or team leadership experience
- Strong understanding of Ofsted EIF, apprenticeship standards, and EPA requirements
- Strong understanding of safeguarding and prevent agendas and requirements in apprenticeships and vocational settings
- Experience developing and delivering CPD and training for assessors, coaches or tutors
- Confident using digital systems including BUD, BKSB, Cognassist or similar platforms
- Excellent communication, mentoring and feedback skills
- A willingness to work as DSO or deputy DSO (full training given)
Desirable:
- Experience working in a further education, training or apprenticeship environment
- Experience in Healthcare apprenticeship programmes
- Experience in supporting ALS, neurodiversity or tailored learning support planning Participation in Ofsted full inspections or EQA audits
- Safeguarding Level 3 and Prevent Lead Training
- Experience of being a designated safeguarding lead or deputy
- Mental Health First Aider or Neurodiversity Champion
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
