Job summary
Are you passionate about ensuring high-quality, safe, and effective healthcare services? We are seeking a dedicatedQuality Leadto oversee clinical quality and effectiveness within theSurrey Children and Family Health Business Unit.
This is a high-profile leadership role responsible for driving excellence in clinical governance, compliance, and service improvement across a diverse portfolio. You will work closely with senior leadership and external partners to ensure regulatory compliance, uphold professional standards, and enhance patient safety and experience.
As theQuality Lead, you will play a pivotal role in maintaining and improving key quality functions, includingmedicines management, safeguarding, infection control, health and safety, and regulatory compliance (CQC). You will also be instrumental in supporting transformation and improvement initiatives, ensuring that efficiency does not compromise service quality.
If you are a strategic leader with expertise in clinical governance and quality assurance, and you thrive in a collaborative and dynamic environment, we invite you to join us in shaping the future of high-quality care.
Your BaseFlexible/Hybrid working, base location to be agreed If appropriate - however it is envisaged the post holder will have a presence within services regularly/throughout the working week (as agreed)
If you're ready to take on this rewarding role and advance your career in a supportive and innovative environment, wed love to hear from you
Main duties of the job
Provide senior clinical support to theBusiness Unit (BU) Senior Leadership Team, ensuring performance aligns with contractual and business objectives
Facilitate cross-service learning and monitor subcontractor compliance with performance agreements
Ensure theSLT has access to critical clinical quality and safety data
Develop and embedaudit plansto support service quality assurance
Interpret and communicate complex, sensitive clinical data to multidisciplinary teams
Lead reporting onCQUIN, QOF, KPIs, and Safety Events
Provide expert advice and support across service teams
Produce key reports, including theQuality Assurance & Risk Reportand Board reports
Ensure robust clinical governance systems are in place
Enhancepatient satisfaction and experience, integrating innovative service improvements
Providespecialist trainingon quality assurance, risk management, and patient safety
Maintain clinical and non-clinical records, ensuring data integrity
Act asDeputy Caldicott Guardian, ensuring safe and appropriate data sharing
Conductclinical governance reviews, ensuring compliance withNICE guidelines
Operate independently within agreed frameworks, escalating risks as necessary
Lead financial initiatives, includingbusiness case developmentfor quality improvements
Ensure cost-effective service delivery and budget alignment with quality priorities
Ensure services meetCQC, NICE, and contractual clinical requirements
For a full list of responsibilities please see attached job description
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
Essential Qualifications
Knowledge & Skills
- Strong knowledge ofprofessional regulationandevidence-based practice
- Excellentcommunication, organisational, and interpersonal skills
- Ability toprioritise, meet deadlines, and manage time effectively
- Skilled infacilitation, coaching, and influencing senior teams
- Experience inpatient safety investigations, action planning, and embedding lessons learned
- Strong analytical skills, includingdata audits and benchmarking
Change Management & Clinical Effectiveness
- Proven success inservice mobilisation and change management
- Experience inclinical guideline developmentandworking with multidisciplinary teams
Personal Attributes
- Self-motivated, detail-oriented, and able to work independently or in a team
- Strongdecision-making, negotiation, and problem-solving skills
- Ability to work underpressure and meet tight deadlines
- Committed tocontinuous learning, equality & diversity, and health & safety policies
- Professional, discreet, and adaptable to flexible working hours
Desirable Criteria
Qualifications
- Relevant clinical qualificationandhealthcare registration
- Masters level education or equivalent experience
Experience
- 5+ years post-registration experiencein health or social care
- Experience withclinical safety assessments (DCB0160) and Caldicott Guardian responsibilities
Additional Knowledge & Skills
- Understanding ofsafeguarding, hygiene code, controlled drugs, health & safety, and CQC regulations
- Completion ofNHS Digital Clinical Safety Foundation Course (CSO training)
Other requirements:Car driver with own car insured for business use
For a full list of requirements please see attached job description
Why Join Us as a Clinical Quality Lead?
Step into a role that values your expertise while offering unparalleled support for your professional and personal well-being. With a competitive Band 8b salary with Agenda for Change Terms & Conditions and access to theNHS Pension, this position is designed to reward your dedication and skills.
Youll benefit fromexclusive perkssuch as:
- Financial Savings:Discounts on everyday purchases, cashback, and vouchers for special moments throughMy Reward Hub.
- Flexible Pay Access:Get your wages as you earn them, avoiding financial stress during lifes emergencies.
- Wellbeing Support:Comprehensive online and face-to-face resources for mental and physical health, career coaching, counselling, and post-trauma assistance.
- Continuous Development:Access bespoke career pathways, eLearning, and ongoing CPD opportunities through our Outstanding learning team,The Learning Enterprise.
- Innovative Environment:Work within an open culture that values your ideas, supported by £100,000 annually in innovation funding to help you shape the future of health and care.
- Commitment to Excellence:Join a team with a proven track record of high-quality care, with most services rated as Good or Outstanding by the Care Quality Commission.
- Thoughtful Extras:Enjoy free tea, coffee, and milk at your base location because the little things matter too.
Make a difference while working in an organisation where your contributions are valued, supported, and celebrated.Be part of changing lives by transforming health and care.
Job description
Job responsibilities
Essential Qualifications
Knowledge & Skills
- Strong knowledge ofprofessional regulationandevidence-based practice
- Excellentcommunication, organisational, and interpersonal skills
- Ability toprioritise, meet deadlines, and manage time effectively
- Skilled infacilitation, coaching, and influencing senior teams
- Experience inpatient safety investigations, action planning, and embedding lessons learned
- Strong analytical skills, includingdata audits and benchmarking
Change Management & Clinical Effectiveness
- Proven success inservice mobilisation and change management
- Experience inclinical guideline developmentandworking with multidisciplinary teams
Personal Attributes
- Self-motivated, detail-oriented, and able to work independently or in a team
- Strongdecision-making, negotiation, and problem-solving skills
- Ability to work underpressure and meet tight deadlines
- Committed tocontinuous learning, equality & diversity, and health & safety policies
- Professional, discreet, and adaptable to flexible working hours
Desirable Criteria
Qualifications
- Relevant clinical qualificationandhealthcare registration
- Masters level education or equivalent experience
Experience
- 5+ years post-registration experiencein health or social care
- Experience withclinical safety assessments (DCB0160) and Caldicott Guardian responsibilities
Additional Knowledge & Skills
- Understanding ofsafeguarding, hygiene code, controlled drugs, health & safety, and CQC regulations
- Completion ofNHS Digital Clinical Safety Foundation Course (CSO training)
Other requirements:Car driver with own car insured for business use
For a full list of requirements please see attached job description
Why Join Us as a Clinical Quality Lead?
Step into a role that values your expertise while offering unparalleled support for your professional and personal well-being. With a competitive Band 8b salary with Agenda for Change Terms & Conditions and access to theNHS Pension, this position is designed to reward your dedication and skills.
Youll benefit fromexclusive perkssuch as:
- Financial Savings:Discounts on everyday purchases, cashback, and vouchers for special moments throughMy Reward Hub.
- Flexible Pay Access:Get your wages as you earn them, avoiding financial stress during lifes emergencies.
- Wellbeing Support:Comprehensive online and face-to-face resources for mental and physical health, career coaching, counselling, and post-trauma assistance.
- Continuous Development:Access bespoke career pathways, eLearning, and ongoing CPD opportunities through our Outstanding learning team,The Learning Enterprise.
- Innovative Environment:Work within an open culture that values your ideas, supported by £100,000 annually in innovation funding to help you shape the future of health and care.
- Commitment to Excellence:Join a team with a proven track record of high-quality care, with most services rated as Good or Outstanding by the Care Quality Commission.
- Thoughtful Extras:Enjoy free tea, coffee, and milk at your base location because the little things matter too.
Make a difference while working in an organisation where your contributions are valued, supported, and celebrated.Be part of changing lives by transforming health and care.
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
