Job summary
As a Discharge Support Coordinator you will play a key role in delivering high-quality, person-centered care and services to support individuals and teams. Working within a collaborative environment, you will provide essential services tailored to meet the unique needs of those we serve.
Based in Swindon, you will have the flexibility to work within a model that supports both on-site and hybrid working arrangements, depending on the nature of the role. HCRG Care Group is committed to fostering an agile and adaptable workforce to best meet the needs of our organization and service users.
Main duties of the job
Facilitating timely and efficient patient discharges and admissions.
Collaborating with the Community Patient Admissions and Discharge Facilitator.
Providing advice and guidance on the discharge planning process.
Ensuring smooth transitions for patients between SWICC and other providers.
Developing effective links and relationships with professional partners.
Monitoring waiting lists, patient length of stay, and delayed transfers of care.
Supporting ward staff in managing delays and discharge documentation.
Educating ward staff on best practices in discharge planning.
Following escalation processes for complex cases and resolving conflicts.
Advising patients, families, and carers on post-discharge rehabilitation and social care options.
Please see the attached Job description for the full list of responsibilities.
About us
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
Job description
Job responsibilities
At HCRG Care Group, we value you and your contributions, offering a range of benefits to support your professional growth and personal wellbeing:
Competitive Pay & Pension: Receive a salary of £23,100 - £24,675 with group pension. Professional Growth: Join our Strive for Better networks, connecting with professionals nationwide to develop and share best practices. Exclusive Rewards: Access discounts and offers at leading supermarkets, retailers, and experience providers through our Reward Gateway. Wellbeing Support: Benefit from our 24/7 free wellbeing service, including counseling, career coaching, and legal advice. Flexible Pay Options: Track earnings and access wages through Wagestream, providing financial flexibility. Learning & Development: Enhance your career with support from our Learning and Development team, access e-learning, career pathways, and funding opportunities.
Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas for service improvements, and stay informed through regular leadership updates
NVQ 3 in Health and Social Care or equivalent experience.
Evidence of Continued Professional Development (CPD).
Experience in the NHS or social care sector.
Ability to create and maintain accurate records and reports.
Experience in multi-agency and multidisciplinary teamwork.
Strong IT skills, including proficiency in MS Office.
Knowledge of the Mental Capacity Act and safeguarding principles.
Excellent interpersonal, communication, and organizational skills.
Strong problem-solving and analytical skills.
Ability to manage stressful and complex situations empathetically.
Job description
Job responsibilities
At HCRG Care Group, we value you and your contributions, offering a range of benefits to support your professional growth and personal wellbeing:
Competitive Pay & Pension: Receive a salary of £23,100 - £24,675 with group pension. Professional Growth: Join our Strive for Better networks, connecting with professionals nationwide to develop and share best practices. Exclusive Rewards: Access discounts and offers at leading supermarkets, retailers, and experience providers through our Reward Gateway. Wellbeing Support: Benefit from our 24/7 free wellbeing service, including counseling, career coaching, and legal advice. Flexible Pay Options: Track earnings and access wages through Wagestream, providing financial flexibility. Learning & Development: Enhance your career with support from our Learning and Development team, access e-learning, career pathways, and funding opportunities.
Recognition & Involvement: Celebrate achievements with local and national awards, contribute ideas for service improvements, and stay informed through regular leadership updates
NVQ 3 in Health and Social Care or equivalent experience.
Evidence of Continued Professional Development (CPD).
Experience in the NHS or social care sector.
Ability to create and maintain accurate records and reports.
Experience in multi-agency and multidisciplinary teamwork.
Strong IT skills, including proficiency in MS Office.
Knowledge of the Mental Capacity Act and safeguarding principles.
Excellent interpersonal, communication, and organizational skills.
Strong problem-solving and analytical skills.
Ability to manage stressful and complex situations empathetically.
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Person Specification
General Requirements
Essential
- Click Apply for this job above to view the Job Description on our career site
Desirable
- Click Apply for this job above to view the Job Description on our career site
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
