Receptionist/Administrator

HCRG Care Group

Information:

This job is now closed

Job summary

The post will be part of a wider business support function and has a key role in providing support to first point of contact to Service Users, visitors while providing support to a range of frontline clinicians and managers of the Childrens Services based at Derby Court. The role also incorporates providing administrative and organisational support to a range of colleagues within different Service Units.

Base

White Horse Business Park / Derby Court/ Epsom Square/ Trowbridge/ BA14 0XG

This post is responsible for

This list is intended to summarise the key responsibilities and is not intended to cover every task that may be required of the role: -

  • Maintain effective working relationships with colleagues within the organisation. In particular, work with managers and senior practitioners to ensure that statutory and other timescales for tasks are achieved.
  • Advise managers and practitioners at all levels within the service area on queries and issues relating to IT systems, processes and procedures.
  • Attend and actively contribute to a range of meetings to represent the Business Support function as required.
  • Maintain effective communication with line manager to ensure that tasks are prioritised and resourced effectively.

Main duties of the job

Key Responsibilities

  • Preparation for daily Clinics and Meetings
  • Arrival of Patients
  • Arrival of staff
  • Deliveries
  • Incoming/outgoing Mail
  • Use of Hybrid I Mail
  • Checking email task boxes
  • Checking/applying Room Bookings
  • Completing Distribution via S1
  • Maintaining secure IG in Reception area
  • Weekly Spreadsheet to Professional Leads

For a full list of responsibilities please see attached Job Description.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2

Date posted

09 October 2024

Pay scheme

Other

Salary

£22,369.30 to £22,369.30 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/53790/11936

Job locations

HCRG Care Group

Trowbridge

Wiltshire

BA14 0XQ


Job description

Job responsibilities

As anReceptionist/Administrator,you'll be part of our valued team.

You will feel valued as an administratorwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £22,369.35 pro rata salarywith group pension
  • Free tea, coffee and milk at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
  • An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards:with a numberof our rated services holding 'good' or 'outstanding' ratings from the Care Quality Commission

Job description

Job responsibilities

As anReceptionist/Administrator,you'll be part of our valued team.

You will feel valued as an administratorwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:

  • £22,369.35 pro rata salarywith group pension
  • Free tea, coffee and milk at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
  • An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
  • The pride of working for an organisation committed to the highest clinical and quality standards:with a numberof our rated services holding 'good' or 'outstanding' ratings from the Care Quality Commission

Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site
Person Specification

General Requirements

Essential

  • Click Apply for this job above to view the Job Description on our career site

Desirable

  • Click Apply for this job above to view the Job Description on our career site

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Trowbridge

Wiltshire

BA14 0XQ


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


Employer details

Employer name

HCRG Care Group

Address

HCRG Care Group

Trowbridge

Wiltshire

BA14 0XQ


Employer's website

https://www.hcrgcaregroup.com/ (Opens in a new tab)


For questions about the job, contact:

Recruiter

Recruitment Team

careers@hcrgcaregroup.com

03002471122

Date posted

09 October 2024

Pay scheme

Other

Salary

£22,369.30 to £22,369.30 a year

Contract

Permanent

Working pattern

Full-time

Reference number

HCRGCG/TP/53790/11936

Job locations

HCRG Care Group

Trowbridge

Wiltshire

BA14 0XQ


Privacy notice

HCRG Care Group's privacy notice (opens in a new tab)