Fonthill House Nursing Home

Healthcare Assistant

The closing date is 28 February 2026

Job summary

Care assistants are the front line staff in all care settings. You will work as part of a larger team and are supervised by a Care Practitioner. Your work is defined by a Care Plan, which is developed by a senior member of the clinical care team to meet the assessed needs of the resident. This is then shared with you via your tablet device and the allocation details.

Main duties of the job

Assisting residents in all aspects of their care needs e.g. physical, emotional and spiritual.

Paying particular attention to assisting residents who have limited mobility, or physical difficulties, making the best use of aids provided.

Assisting in the delivery of care for residents who are dying or who have a progressive illness.

Assisting with Last Offices.

Answering the nurse call system and giving assistance as required. Answering the door and telephone appropriately. Responding accordingly, and passing on messages promptly.

Under the supervision and guidance of senior care staff, reporting on the well-being of residents.

Carrying out regular checks on residents at intervals determined by senior staff members.

Ensuring full privacy and dignity is maintained for the dying and the bereaved, in line with the companys policies and procedures.

Assisting residents who need help during meal times and awareness of any swallowing difficulties, dietary requirements etc. Assisting with serving of food/drinks as requested/required. Washing up as requested/required.

Escorting residents travelling to and from the Home e.g. on social outings, hospital visits etc.

Attending mandatory training days / courses, on or off site, as and when required.

About us

Fonthill House is a well-established, outstanding nursing home in St Albans, Hertfordshire, providing high-quality, person-centred care for residents with a wide range of complex needs.

We are a 64-bedded home with an in-house therapy team

Details

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£13 to £15 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

E0265-26-0003

Job locations

Cassius Drive

St.Albans

Hertfordshire

AL3 4GD


Job description

Job responsibilities

Care

You will work with all types of residents receiving direct care. Your duties and responsibilities will vary depending on the needs of the resident but can include:

Ensuring the highest possible levels of care are maintained by supporting/assisting residents, when required, with washing, toileting, dressing, undressing, and all other aspects of daily living.

Assisting residents in all aspects of their care needs e.g. physical, emotional and spiritual. Providing attention when needed, whilst ensuring residents retain their comfort and dignity.

Paying particular attention to assisting residents who have limited mobility, or physical difficulties, making the best use of aids provided.

Closely monitoring residents who may be confused.

Assisting in the promotion of continence.

Assisting in the delivery of care for residents who are dying or who have a progressive illness.

Assisting with Last Offices.

Observing care planning needs for residents and completing daily records as instructed and in line with the companys policies and procedures.

Assisting in the framework of social activities by interacting with residents and helping them continue with hobbies and activities in the Home.

Answering the nurse call system and giving assistance as required. Answering the door and telephone appropriately. Responding accordingly, and passing on messages promptly.

Under the supervision and guidance of senior care staff, reporting on the well-being of residents.

Carrying out regular checks on residents at intervals determined by senior staff members.

Making Visitors feel welcome. Providing refreshments/assistance as and when required.

Making and changing beds if required, ensuring that rooms are clean and tidy, and commodes are empty. Ensuring the homes resources are used appropriately.

Cleaning and maintaining equipment used by residents/relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensuring the Home is kept clean and tidy, in line with the companys attention to detail philosophy.

If applicable, care for residents clothing and rooms as named, and ensuring that all clothing is recorded and clearly marked.

Ensuring full privacy and dignity is maintained for the dying and the bereaved, in line with the companys policies and procedures.

Assisting residents who need help during meal times and awareness of any swallowing difficulties, dietary requirements etc. Assisting with serving of food and drinks as requested/required. Washing up as requested/required.

Escorting residents travelling to and from the Home e.g. on social outings, hospital visits etc.

Practising maximum integrity in all dealings with residents' personal and financial affairs, and avoiding abuse of the privileged relationship that exists with residents.

You must remain vigilant of changes to a person's condition and alert nursing staff if you feel there has been a change in a person's condition - dynamic assessment of moving and handling and care plans is needed.

You must stop if you are not sure and ask for help/report concern or to request an urgent review by nurse.

Communication:

Participating in staff and resident meetings as and when required.

Undertaking and completing all mandatory training and development:

Maintaining professional knowledge and competence.

Attending mandatory training days / courses, on or off site, as and when required.

Participating in relevant N/SVQ training to achieve required qualifications.

Take ownership of your own competencies - ensuring you work with the team to develop your level of competence and have this recorded on the competency document.

Health and Safety:

Reporting immediately to the home manager, or person in charge, any illness of an infectious nature or accident incurred by a resident, colleague, self or another.

Understanding and ensuring the implementation of the homes health and safety, infection control and hygiene policies, and emergency and fire procedures.

Reporting to the home manager, or the maintenance person, any faulty appliances, damaged furniture, equipment or any potential hazard.

Promoting safe working practice within the Home.

Job description

Job responsibilities

Care

You will work with all types of residents receiving direct care. Your duties and responsibilities will vary depending on the needs of the resident but can include:

Ensuring the highest possible levels of care are maintained by supporting/assisting residents, when required, with washing, toileting, dressing, undressing, and all other aspects of daily living.

Assisting residents in all aspects of their care needs e.g. physical, emotional and spiritual. Providing attention when needed, whilst ensuring residents retain their comfort and dignity.

Paying particular attention to assisting residents who have limited mobility, or physical difficulties, making the best use of aids provided.

Closely monitoring residents who may be confused.

Assisting in the promotion of continence.

Assisting in the delivery of care for residents who are dying or who have a progressive illness.

Assisting with Last Offices.

Observing care planning needs for residents and completing daily records as instructed and in line with the companys policies and procedures.

Assisting in the framework of social activities by interacting with residents and helping them continue with hobbies and activities in the Home.

Answering the nurse call system and giving assistance as required. Answering the door and telephone appropriately. Responding accordingly, and passing on messages promptly.

Under the supervision and guidance of senior care staff, reporting on the well-being of residents.

Carrying out regular checks on residents at intervals determined by senior staff members.

Making Visitors feel welcome. Providing refreshments/assistance as and when required.

Making and changing beds if required, ensuring that rooms are clean and tidy, and commodes are empty. Ensuring the homes resources are used appropriately.

Cleaning and maintaining equipment used by residents/relatives e.g. wheelchairs, hearing aids, spectacles etc. Ensuring the Home is kept clean and tidy, in line with the companys attention to detail philosophy.

If applicable, care for residents clothing and rooms as named, and ensuring that all clothing is recorded and clearly marked.

Ensuring full privacy and dignity is maintained for the dying and the bereaved, in line with the companys policies and procedures.

Assisting residents who need help during meal times and awareness of any swallowing difficulties, dietary requirements etc. Assisting with serving of food and drinks as requested/required. Washing up as requested/required.

Escorting residents travelling to and from the Home e.g. on social outings, hospital visits etc.

Practising maximum integrity in all dealings with residents' personal and financial affairs, and avoiding abuse of the privileged relationship that exists with residents.

You must remain vigilant of changes to a person's condition and alert nursing staff if you feel there has been a change in a person's condition - dynamic assessment of moving and handling and care plans is needed.

You must stop if you are not sure and ask for help/report concern or to request an urgent review by nurse.

Communication:

Participating in staff and resident meetings as and when required.

Undertaking and completing all mandatory training and development:

Maintaining professional knowledge and competence.

Attending mandatory training days / courses, on or off site, as and when required.

Participating in relevant N/SVQ training to achieve required qualifications.

Take ownership of your own competencies - ensuring you work with the team to develop your level of competence and have this recorded on the competency document.

Health and Safety:

Reporting immediately to the home manager, or person in charge, any illness of an infectious nature or accident incurred by a resident, colleague, self or another.

Understanding and ensuring the implementation of the homes health and safety, infection control and hygiene policies, and emergency and fire procedures.

Reporting to the home manager, or the maintenance person, any faulty appliances, damaged furniture, equipment or any potential hazard.

Promoting safe working practice within the Home.

Person Specification

Experience

Essential

  • Excellent communication skills in English
  • Proficient in IT and documentation processes
  • Ability to drive and travel as required
  • Compassionate and patient-centered approach to care

Desirable

  • Experience in home care and care home settings
  • Proven experience as a Healthcare Assistant or in a similar role
  • Strong understanding of care plans and their implementation
Person Specification

Experience

Essential

  • Excellent communication skills in English
  • Proficient in IT and documentation processes
  • Ability to drive and travel as required
  • Compassionate and patient-centered approach to care

Desirable

  • Experience in home care and care home settings
  • Proven experience as a Healthcare Assistant or in a similar role
  • Strong understanding of care plans and their implementation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fonthill House Nursing Home

Address

Cassius Drive

St.Albans

Hertfordshire

AL3 4GD


Employer's website

https://www.fonthillcare.co.uk/ (Opens in a new tab)

Employer details

Employer name

Fonthill House Nursing Home

Address

Cassius Drive

St.Albans

Hertfordshire

AL3 4GD


Employer's website

https://www.fonthillcare.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hayley Spokes

hls@fonthillcare.co.uk

07745920439

Details

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£13 to £15 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

E0265-26-0003

Job locations

Cassius Drive

St.Albans

Hertfordshire

AL3 4GD


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