Cygnet Health Care

Ward Clerk

The closing date is 13 May 2026

Job summary

Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygnet Hospital Wolverhampton. Youll be working 40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm) at Cygnet Hospital Wolverhampton (Carter Ward), helping ensure the smooth and safe management of our care. The Service: Cygnet Hospital Wolverhampton is our state-of-the-art PICU & Acute hospital for men, in the West Midlands. The service features two wards. A 12 bed PICU ward (Carter Ward) and a 17 bed Acute ward (Shaw Ward). Cygnet Hospital Wolverhampton has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Details

Date posted

13 April 2026

Pay scheme

Other

Salary

£28,050 to £28,050 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VPE26E29FC

Job locations

Wolverhampton

WV11 1UH


Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygnet Hospital Wolverhampton.

Youll be working40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm)atCygnet Hospital Wolverhampton (Carter Ward), helping ensure the smooth and safe management of our care.

The Service:

Cygnet Hospital Wolverhampton is our state-of-the-art PICU & Acute hospital for men, in the West Midlands.

The service features two wards. A 12 bed PICU ward (Carter Ward) and a 17 bed Acute ward (Shaw Ward). Cygnet Hospital Wolverhampton has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

Carter Ward:

Carter Ward at Cygnet Hospital Wolverhampton is a specialist Psychiatric Intensive Care Unit (PICU) for men in the West Midlands.

The service offers short, rapid interventions to men detained under the Mental Health Act, that enable them to move to a less restrictive setting or return home.

Your Day-to-Day:

  • Support clinical staff with ward administration tasks

  • Ensure accurate recording and timely distribution of information

  • File a ll patient case notes and conduct regular audits to confirm paperwork is up-to-date and complete

  • Complete all ward filing in accordance with Cygnet policies

  • Answer phone calls, cover reception duties, and perform other administrative responsibilities as required

  • Ensure reports are submitted promptly and coordinate with medical secretaries to facilitate timely submissions

  • Distribute ward round and discharge summaries to external professionals

  • Provide coverage for colleagues during their leave periods (medical secretary, funding admin)

  • Manage the ward diary to ensure proper scheduling and planning

  • Attend morning meetings and ward rounds, take minutes, and circulate them to the team

You are:

  • Experienced in administration in a fast-paced hospital environment

  • Organised, diligent and can strictly adhere to processes & procedures

  • Knowledgeable of mental health & patient confidentiality issues

  • Skilled at inputting, pulling & analysing data using Microsoft Excel

  • Proficient in Microsoft Word, PowerPoint and other Microsoft Systems

  • An excellent verbal & written communicator with strong interpersonal skills

  • Able to swiftly solve problems & work under pressure without compromising quality

  • Minutes taking skills

  • Experienced in working with patients face-to-face within a mental health setting

Why Cygnet? Well offer you:

  • Salary: £28,050 Per Year

  • Strong career progression opportunities

  • Expert supervision & support

  • Employee referral scheme

  • Pension scheme

  • Employee discount savings & NHS Discounts

  • Free Meal on Shift

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygnet Hospital Wolverhampton.

Youll be working40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm)atCygnet Hospital Wolverhampton (Carter Ward), helping ensure the smooth and safe management of our care.

The Service:

Cygnet Hospital Wolverhampton is our state-of-the-art PICU & Acute hospital for men, in the West Midlands.

The service features two wards. A 12 bed PICU ward (Carter Ward) and a 17 bed Acute ward (Shaw Ward). Cygnet Hospital Wolverhampton has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

Carter Ward:

Carter Ward at Cygnet Hospital Wolverhampton is a specialist Psychiatric Intensive Care Unit (PICU) for men in the West Midlands.

The service offers short, rapid interventions to men detained under the Mental Health Act, that enable them to move to a less restrictive setting or return home.

Your Day-to-Day:

  • Support clinical staff with ward administration tasks

  • Ensure accurate recording and timely distribution of information

  • File a ll patient case notes and conduct regular audits to confirm paperwork is up-to-date and complete

  • Complete all ward filing in accordance with Cygnet policies

  • Answer phone calls, cover reception duties, and perform other administrative responsibilities as required

  • Ensure reports are submitted promptly and coordinate with medical secretaries to facilitate timely submissions

  • Distribute ward round and discharge summaries to external professionals

  • Provide coverage for colleagues during their leave periods (medical secretary, funding admin)

  • Manage the ward diary to ensure proper scheduling and planning

  • Attend morning meetings and ward rounds, take minutes, and circulate them to the team

You are:

  • Experienced in administration in a fast-paced hospital environment

  • Organised, diligent and can strictly adhere to processes & procedures

  • Knowledgeable of mental health & patient confidentiality issues

  • Skilled at inputting, pulling & analysing data using Microsoft Excel

  • Proficient in Microsoft Word, PowerPoint and other Microsoft Systems

  • An excellent verbal & written communicator with strong interpersonal skills

  • Able to swiftly solve problems & work under pressure without compromising quality

  • Minutes taking skills

  • Experienced in working with patients face-to-face within a mental health setting

Why Cygnet? Well offer you:

  • Salary: £28,050 Per Year

  • Strong career progression opportunities

  • Expert supervision & support

  • Employee referral scheme

  • Pension scheme

  • Employee discount savings & NHS Discounts

  • Free Meal on Shift

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Wolverhampton

WV11 1UH


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

Wolverhampton

WV11 1UH


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

James Cooper

VPE26E29FC.1286@vacancyposter.com

01217288111

Details

Date posted

13 April 2026

Pay scheme

Other

Salary

£28,050 to £28,050 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VPE26E29FC

Job locations

Wolverhampton

WV11 1UH


Privacy notice

Cygnet Health Care's privacy notice (opens in a new tab)