Cygnet Health Care

Medical Secretary

The closing date is 26 April 2026

Job summary

We are looking for a confident and experienced Medical Secretary to join our team on a part time basis working 22.5 hours a week, Tuesday, Wednesday & Thursday in a medical secure setting.

Main duties of the job

The Medical Secretary role is seen as an integral part to the smooth running of the hospital. Flexibility and good, close working relationships with colleagues will therefore, be of paramount importance.

About us

Cygnet Hospital Stevenage offers a range of secure and PICU and acute mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery.

Details

Date posted

27 March 2026

Pay scheme

Other

Salary

£18,414 to £18,414 a year

Contract

Permanent

Working pattern

Part-time

Reference number

VPABB82EB5

Job locations

Stevenage

SG1 4YS


Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Hospital Stevenage offers a range of secure and PICU and acute mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery.

We are looking for a confident and experienced Medical Secretary to join our team on a part time basis working 22.5 hours a week (Tuesday, Wednesday & Thursday) in a medical secure setting.

The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills, data capture, minute taking, audio typing, communication and organizational and customer care skills.

The Medical Secretary role is seen as an integral part to the smooth running of the hospital. Flexibility and good, close working relationships with colleagues will therefore, be of paramount importance.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Youre day to day

  • Opening and distributing Medical Secretary related post (i.e not clinical/HR).

  • Checking the Hospitals Daily Bed State document to familiarise with any discharges/admissions and update records/databases as required.

  • Keeping patient Contact Log information up-to-date, to ensure all professionals involved in Patients current/step-down care are noted, to enable documentation to be s ent.

  • Answering/filtering all phone calls for the Medical Secretary office (Solicitors, Community Mental Health Team staff, Police Officers, externals requesting information/notes).

  • Update and maintain all Tracker Excel spreadsheets to summarise all Medical Secretary work, enabling auditors and colleagues to know task status and if deadlines are met, according to Cygnet Health Care policies.

  • Maintaining MoJ Section 17 Leave and Annual Statutory Report reports/records and liaise with the Mental Health Law Practitioners regarding all MoJ queries.

  • Formatting and proof-reading of MDT Ward Round documents, Care Plan Approach (CPA), Medical Reports for patient CPA meetings, etc.

  • Scheduling, attending and minute taking for Ward Round meetings, liaising with Ward MDT regarding the service user attendance schedule.

  • Minute taking for patient CPA meetings and liaising with the Patient Experience Administrator regarding completion and distribution of the same.

  • Ad-hoc minute-taking for Senior Manager Meetings, where required.

We are looking for someone who is...

  • Service orientated, with Medical Secretary experience & knowledge of mental health

  • Flexible, adaptable, organised & responsible

  • An excellent typist, preferably to RSA 2 level & with audio transcription skills

  • Calm under pressure & able to work independently & as part of a team

  • A strong written & verbal communicator with excellent interpersonal skills

  • Highly proficient in Microsoft Office programs, including Excel, Word and databases.

Why Cygnet? Well offer you

  • £18,414 per annum salary (pro-rata)

  • Strong career progression opportunities

  • Expert supervision & support

  • Employee Discount Scheme

  • Company pension scheme

  • Company paid Life Assurance scheme

  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

  • Health Cash Plan

  • Subsidised meals on duty

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Hospital Stevenage offers a range of secure and PICU and acute mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery.

We are looking for a confident and experienced Medical Secretary to join our team on a part time basis working 22.5 hours a week (Tuesday, Wednesday & Thursday) in a medical secure setting.

The role comprises a wide range of specific duties and requires competence in word processing, keyboard skills, data capture, minute taking, audio typing, communication and organizational and customer care skills.

The Medical Secretary role is seen as an integral part to the smooth running of the hospital. Flexibility and good, close working relationships with colleagues will therefore, be of paramount importance.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Youre day to day

  • Opening and distributing Medical Secretary related post (i.e not clinical/HR).

  • Checking the Hospitals Daily Bed State document to familiarise with any discharges/admissions and update records/databases as required.

  • Keeping patient Contact Log information up-to-date, to ensure all professionals involved in Patients current/step-down care are noted, to enable documentation to be s ent.

  • Answering/filtering all phone calls for the Medical Secretary office (Solicitors, Community Mental Health Team staff, Police Officers, externals requesting information/notes).

  • Update and maintain all Tracker Excel spreadsheets to summarise all Medical Secretary work, enabling auditors and colleagues to know task status and if deadlines are met, according to Cygnet Health Care policies.

  • Maintaining MoJ Section 17 Leave and Annual Statutory Report reports/records and liaise with the Mental Health Law Practitioners regarding all MoJ queries.

  • Formatting and proof-reading of MDT Ward Round documents, Care Plan Approach (CPA), Medical Reports for patient CPA meetings, etc.

  • Scheduling, attending and minute taking for Ward Round meetings, liaising with Ward MDT regarding the service user attendance schedule.

  • Minute taking for patient CPA meetings and liaising with the Patient Experience Administrator regarding completion and distribution of the same.

  • Ad-hoc minute-taking for Senior Manager Meetings, where required.

We are looking for someone who is...

  • Service orientated, with Medical Secretary experience & knowledge of mental health

  • Flexible, adaptable, organised & responsible

  • An excellent typist, preferably to RSA 2 level & with audio transcription skills

  • Calm under pressure & able to work independently & as part of a team

  • A strong written & verbal communicator with excellent interpersonal skills

  • Highly proficient in Microsoft Office programs, including Excel, Word and databases.

Why Cygnet? Well offer you

  • £18,414 per annum salary (pro-rata)

  • Strong career progression opportunities

  • Expert supervision & support

  • Employee Discount Scheme

  • Company pension scheme

  • Company paid Life Assurance scheme

  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

  • Health Cash Plan

  • Subsidised meals on duty

Please note: successful candidates will be required to undergo an enhanced DBS check.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Stevenage

SG1 4YS


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

Stevenage

SG1 4YS


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Abdul Hafiz

VPABB82EB5.1286@vacancyposter.com

01217288111

Details

Date posted

27 March 2026

Pay scheme

Other

Salary

£18,414 to £18,414 a year

Contract

Permanent

Working pattern

Part-time

Reference number

VPABB82EB5

Job locations

Stevenage

SG1 4YS


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