Bank Receptionist

Job description

Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a friendly and experienced Bank Receptionist to join our bank team at Cygnet Hospital Ealing.

You will have the flexibility to pick up shifts across a 7 day rota covering staff absence.

The working hours are as follows; 8am - 16:00pm (these hours are non-negotiable)

The reception area is staffed 7 days a week, including Bank Holidays.

You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential.

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working in a similar role with excellent communication & customer care skills.A working knowledge of Microsoft Office is essential.

Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for service users with an eating disorder or personality disorder over two separate wards.

Your Day-to-Day...

• Provide a professional, welcoming reception experience

• Greet visitors & notify the appropriate member of staff of their arrival

• Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately

• Answer & transfer all incoming calls and take messages where appropriate

• Sort & distribute post, and assist with general office duties as required

• Keep the reception area clean & tidy

• Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

• An experienced receptionist with at least 1 or more years of experience working as a Receptionist

• Organised, naturally helpful and good at multitasking

• Computer literate including Windows/Word/Excel/Outlook or equivalent

• Knowledgeable of telephone systems

• Polite, friendly & approachable with excellent c

• GCSE Maths and English qualified, with a good level of numeracy and literacy

• Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? Well offer you

Salary: £12.77 + 12.1% Holiday Pay

• Strong career progression opportunities

• Expert supervision & support

• Employee referral scheme

• Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo a standard or enhanced DBS check

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cygnet Health Care

Address

London

W5 2HT

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)