Service Administrator

Job description

Job responsibilities

We have an exciting opportunity for a Service Administrator to join our team at Norcott House/Lodge.

Located in the suburbs of Liversedge in West Yorkshire, Norcott House/Lodge are two specialist residential services providing outcome focused care for adults with learning disabilities and associated complex needs who may have behaviours that challenge.

Person-centred planning is at the heart of everything we do and we are able to meet the changing needs of the people we support as they progress through their care pathway, while ensuring their safety is maintained and their independence supported.

Based at Norcott House/Lodge in Liversedge, you will help to keep our essential care teams organised and supported to ensure they are able to provide the highest standards of care to the people who use our services, working Monday to Friday 9-5.

Your Day-to-Day...

• Provide a high standard of organisational & administrative support
• Prepare reports & other written materials to a high standard
• Keep files & records as required
• Work co-operatively with all other members of the administration team to ensure the department runs smoothly
• Occasional minute taking at meetings & taking notes for meetings as & when required
• Answer the telephone & respond to all enquiries in a friendly, efficient manner.

You are...

• An administra tor with experience in health care & knowledge of mental health
• Flexible, organised, able to prioritise workloads, solve problems & make decisions
• Calm under pressure & can work under your own initiative
• A strong written & verbal communicator with an eye for detail and excellent interpersonal skills
• Highly proficient in the use of Excel, Word, Outlook, PowerPoint, Access, Windows & the internet.

Why Cygnet? We'll offer you...

• Salary: £28260 per year
• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Cycle to work scheme & employee discount saving

Successful candidates will be required to undergo an enhanced DBS check.

Please be aware that this vacancy may close before the advertised date if the role is filled. Please send your application as soon as possible.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Liversedge

WF15 6JA

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)