Cygnet Health Care

Senior Support Worker

The closing date is 31 December 2025

Job summary

We are looking for a confident Senior Support Worker with a passion for delivering outstanding care. You'll be working 42 hours a week (including alternate weekends), making a positive difference to the lives of the people in our care at Thornfield Grange.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Details

Date posted

01 December 2025

Pay scheme

Other

Salary

£13.45 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

VPF61F809F

Job locations

Bishop Auckland

DL14 7QZ


Job description

Job responsibilities

Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Senior Support Worker with a passion for delivering outstanding care.

You will be working 42 hours a week, including working alternate weekends.

Thornfield Grange is a specialist residential service with nursing for adults with autism, learning disabilities and complex needs. Based in Bishop Auckland, County Durham, Thornfield Grange supports individuals who have behaviours that may challenge, as well as those who have significant difficulties with social engagement.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

Your day-to-day

  • Support both management and team members in the day-to-day running of the service
  • Ensure duties are allocated effectively and safely
  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs and report as required
  • Safeguard
  • Maintain a safe & clean environment for all

Why Cygnet? We'll offer you

  • Opportunities for further learning with our excellent apprenticeship scheme
  • Flexible working with the opportunity for overtime
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings & Cycle to Work scheme

You are

  • Experienced in a healthcare or support setting for a minimum of 2 years
  • Experienced in team leadership skills
  • Experienced in supporting individuals with complex needs in a compassionate and person-centred manner
  • Genuinely driven with a desire to make a real difference in peoples lives
  • A strong communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Job description

Job responsibilities

Helping others improve and turn their lives around there's no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a confident Senior Support Worker with a passion for delivering outstanding care.

You will be working 42 hours a week, including working alternate weekends.

Thornfield Grange is a specialist residential service with nursing for adults with autism, learning disabilities and complex needs. Based in Bishop Auckland, County Durham, Thornfield Grange supports individuals who have behaviours that may challenge, as well as those who have significant difficulties with social engagement.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

Your day-to-day

  • Support both management and team members in the day-to-day running of the service
  • Ensure duties are allocated effectively and safely
  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs and report as required
  • Safeguard
  • Maintain a safe & clean environment for all

Why Cygnet? We'll offer you

  • Opportunities for further learning with our excellent apprenticeship scheme
  • Flexible working with the opportunity for overtime
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings & Cycle to Work scheme

You are

  • Experienced in a healthcare or support setting for a minimum of 2 years
  • Experienced in team leadership skills
  • Experienced in supporting individuals with complex needs in a compassionate and person-centred manner
  • Genuinely driven with a desire to make a real difference in peoples lives
  • A strong communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Bishop Auckland

DL14 7QZ


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

Bishop Auckland

DL14 7QZ


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Aimee Garbett

VPF61F809F.1286@vacancyposter.com

01217288111

Details

Date posted

01 December 2025

Pay scheme

Other

Salary

£13.45 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

VPF61F809F

Job locations

Bishop Auckland

DL14 7QZ


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