Cygnet Health Care

Ward Clerk

The closing date is 07 November 2025

Job summary

We are looking for a confident Ward Clerk with a passion for delivering outstanding care. Youll be working full time, 40 hours a week (Monday to Friday), making a positive difference to the lives of the people in our care at Cygnet Nield House.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Details

Date posted

17 October 2025

Pay scheme

Other

Salary

£26,510 to £26,510 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VPA264CB0E

Job locations

Crewe

CW1 4QW


Job description

Job responsibilities

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

Youll be working full time, 40 hours per week (Monday to Friday) at Cygnet Nield House,helping ensure the smooth and safe management of our care.

Cygnet Nield House in Crewe is our 29-bed mental health hospital for women.

Cygnet Nield House is split into two distinct wards, each offering specialist mental health services:

  • Clarion Ward, a 14 bed complex personality disorder service for women with a dual diagnosis of personality disorder, with or without co-morbid disordered eating.
  • Compton Ward, a 15 bed acute service for women. The service provides a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission.

With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day...

  • Assist clinical staff in ward administration
  • Ensuring accurate recording & circulation of information
  • File all patient case notes & conduct regular audits to ensure all paperwork is up to date
  • Complete all ward filing in line with Cygnet policies
  • Answer telephone, cover reception & undertake other administrative duties as required
  • Ensure that reports are submitted on time & that care plans are accurate & up to date
  • Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? Well offer you

  • Strong career progression opportunities
  • Expert supervision & support
  • Pension scheme
  • Cycle to work scheme & employee discount saving

You are...

  • Experienced in administration in a fast-paced hospital environment
  • Organised, diligent & can strictly adhere to processes & procedures
  • Knowledgeable of mental health & patient confidentiality issues
  • Skilled at inputting, pulling & analysing data using Microsoft Excel
  • Proficient in Microsoft Word, PowerPoint, etc
  • An excellent verbal & written communicator with strong interpersonal skills
  • Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.

Job description

Job responsibilities

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

Youll be working full time, 40 hours per week (Monday to Friday) at Cygnet Nield House,helping ensure the smooth and safe management of our care.

Cygnet Nield House in Crewe is our 29-bed mental health hospital for women.

Cygnet Nield House is split into two distinct wards, each offering specialist mental health services:

  • Clarion Ward, a 14 bed complex personality disorder service for women with a dual diagnosis of personality disorder, with or without co-morbid disordered eating.
  • Compton Ward, a 15 bed acute service for women. The service provides a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission.

With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day...

  • Assist clinical staff in ward administration
  • Ensuring accurate recording & circulation of information
  • File all patient case notes & conduct regular audits to ensure all paperwork is up to date
  • Complete all ward filing in line with Cygnet policies
  • Answer telephone, cover reception & undertake other administrative duties as required
  • Ensure that reports are submitted on time & that care plans are accurate & up to date
  • Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? Well offer you

  • Strong career progression opportunities
  • Expert supervision & support
  • Pension scheme
  • Cycle to work scheme & employee discount saving

You are...

  • Experienced in administration in a fast-paced hospital environment
  • Organised, diligent & can strictly adhere to processes & procedures
  • Knowledgeable of mental health & patient confidentiality issues
  • Skilled at inputting, pulling & analysing data using Microsoft Excel
  • Proficient in Microsoft Word, PowerPoint, etc
  • An excellent verbal & written communicator with strong interpersonal skills
  • Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Crewe

CW1 4QW


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

Crewe

CW1 4QW


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Katie Dixon

VPA264CB0E.1286@vacancyposter.com

01217288111

Details

Date posted

17 October 2025

Pay scheme

Other

Salary

£26,510 to £26,510 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VPA264CB0E

Job locations

Crewe

CW1 4QW


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