Cygnet Health Care

Bank Receptionist

The closing date is 13 November 2025

Job summary

We are looking for a confident Bank Receptionist with a passion for delivering outstanding care. Youll be working flexible bank hours a week, making a positive difference to the lives of the people in our care at Cygnet Hospital Clifton.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Details

Date posted

14 October 2025

Pay scheme

Other

Salary

£26,041.60 to £26,041.60 a year

Contract

Permanent

Working pattern

Part-time

Reference number

VPEAE93069

Job locations

Clifton, East Midlands

NG11 8NB


Job description

Job responsibilities

We are looking for a friendly, professional Bank Receptionist with a passion for making a difference to others.

Youll be working flexible bankhours a weekat Cygnet Hospital Clifton, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

Cygnet Hospital Clifton is a 25 bed specialist low secure service for men with a personality disorder, who may also present with complex mental health needs.

The hospital is set out across two wards;Ancaria Wardis the admissions/ initial treatment ward, which offers a defined pathway through toAcorn Ward, which has a focus on rehabilitation, in preparation for moving on into the community or supported living.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day...

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls & take messages where appropriate
  • Sort & distribute post
  • Assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? Well offer you

  • Strong career progression opportunities
  • Expert supervision & support
  • Pension scheme
  • Cycle to work scheme & employee discount saving

You are...

  • An experienced receptionist/administrator used to working with customers/clients
  • Organised, naturally helpful & a good multi-tasker
  • Computer literate including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communication skills
  • GCSE Maths & English qualified, with a good level of numeracy & literacy
  • Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Job description

Job responsibilities

We are looking for a friendly, professional Bank Receptionist with a passion for making a difference to others.

Youll be working flexible bankhours a weekat Cygnet Hospital Clifton, helping provide a safe, welcoming environment for colleagues, visitors and the people in our care.

Cygnet Hospital Clifton is a 25 bed specialist low secure service for men with a personality disorder, who may also present with complex mental health needs.

The hospital is set out across two wards;Ancaria Wardis the admissions/ initial treatment ward, which offers a defined pathway through toAcorn Ward, which has a focus on rehabilitation, in preparation for moving on into the community or supported living.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work.

With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.

Your day-to-day...

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls & take messages where appropriate
  • Sort & distribute post
  • Assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? Well offer you

  • Strong career progression opportunities
  • Expert supervision & support
  • Pension scheme
  • Cycle to work scheme & employee discount saving

You are...

  • An experienced receptionist/administrator used to working with customers/clients
  • Organised, naturally helpful & a good multi-tasker
  • Computer literate including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communication skills
  • GCSE Maths & English qualified, with a good level of numeracy & literacy
  • Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Clifton, East Midlands

NG11 8NB


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

Clifton, East Midlands

NG11 8NB


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Inderjit Grewal

VPEAE93069.1286@vacancyposter.com

01217288111

Details

Date posted

14 October 2025

Pay scheme

Other

Salary

£26,041.60 to £26,041.60 a year

Contract

Permanent

Working pattern

Part-time

Reference number

VPEAE93069

Job locations

Clifton, East Midlands

NG11 8NB


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