Go back
Cygnet Health Care

Receptionist - (Full-time)

The closing date is 04 September 2025

Apply for this job

Job summary

We are looking for a friendly and experienced Receptionist to join our team at Cygnet Hospital Ealing. Cygnet Hospital Ealing provides a welcoming, non-institutional environment, offering personalised treatment for female service users with an eating disorder or personality disorder over two separate specialist wards. This is a 37.5 hour contract per week working Monday Friday. The working hours are as follows; 8am 16:00pm (these hours are non-negotiable)

Main duties of the job

You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential. The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working as a Receptionist in a healthcare setting with excellent communication & customer care skills. A working knowledge of Microsoft Office is essential.

About us

Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.

Details

Date posted

15 August 2025

Pay scheme

Other

Salary

£27,300 to £27,300 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP89A2D4CE

Job locations

London

W5 2HT


Job description

Job responsibilities

We are looking for a friendly and experiencedReceptionistto join our team at Cygnet Hospital Ealing.Cygnet Hospital Ealingprovides a welcoming, non-institutional environment, offering personalised treatment for female service users with an eating disorder or personality disorder over two separate specialist wards.

This is a 37.5 hour contract per week working Monday - Friday.Theworking hours are as follows; 8am - 16:00pm (these hours are non-negotiable)

You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential.

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working as a Receptionist in a healthcare setting with excellent communication & customer care skills.A working knowledge of Microsoft Office is essential.

Youre Day-to-Day...

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls and take messages where appropriate
  • Sort & distribute post, and assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

  • An experienced receptionist with at least 1 or more years of experience working as a Receptionist
  • Organised, naturally helpful and good at multitasking
  • Computer literate including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communitcation skills
  • GCSE Maths and English qualified, with a good level of numeracy and literacy
  • Diligent & accurate, with an eye for detail and an understanding of confidentiality

Why Cygnet? Well offer you

  • Strong career progression opportunities
  • Expert supervision & support
  • Employee referral scheme
  • Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo a standard or enhanced DBS check

Job description

Job responsibilities

We are looking for a friendly and experiencedReceptionistto join our team at Cygnet Hospital Ealing.Cygnet Hospital Ealingprovides a welcoming, non-institutional environment, offering personalised treatment for female service users with an eating disorder or personality disorder over two separate specialist wards.

This is a 37.5 hour contract per week working Monday - Friday.Theworking hours are as follows; 8am - 16:00pm (these hours are non-negotiable)

You will be working in a fast paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential.

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills and have at least 1 years experience working as a Receptionist in a healthcare setting with excellent communication & customer care skills.A working knowledge of Microsoft Office is essential.

Youre Day-to-Day...

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls and take messages where appropriate
  • Sort & distribute post, and assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are...

  • An experienced receptionist with at least 1 or more years of experience working as a Receptionist
  • Organised, naturally helpful and good at multitasking
  • Computer literate including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communitcation skills
  • GCSE Maths and English qualified, with a good level of numeracy and literacy
  • Diligent & accurate, with an eye for detail and an understanding of confidentiality

Why Cygnet? Well offer you

  • Strong career progression opportunities
  • Expert supervision & support
  • Employee referral scheme
  • Cycle to work scheme & employee discount saving

Please note: successful candidates will be required to undergo a standard or enhanced DBS check

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cygnet Health Care

Address

London

W5 2HT


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

London

W5 2HT


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Leah Waldron

VP89A2D4CE.1286@vacancyposter.com

01217288111

Details

Date posted

15 August 2025

Pay scheme

Other

Salary

£27,300 to £27,300 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP89A2D4CE

Job locations

London

W5 2HT


Privacy notice

Cygnet Health Care's privacy notice (opens in a new tab)