Cygnet Health Care

Compliance Administrator

The closing date is 04 August 2025

Job summary

We are looking for a Compliance Administrator to join our team at Cygnet Hospital Woking. You will be expected to work 40 hours a week Monday Friday (8am-4:30pm or 8:30am-5pm) Cygnet Hospital Woking offers a range of mental health services for men and women. Cygnet Lodge Woking, our sister hospital close by, provides a high dependency inpatient rehabilitation service for men and extends our care pathway.

Main duties of the job

Services are delivered in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery. A range of therapies supports the care pathway towards independent living. The hospital is close to transport links and with ready access to the local community. The Compliance Administrator will work to provide admin support to the Governance framework of Cygnet Hospital Woking and will assist on ensuring the Hospital complies with the CQC fundamental standards, Commissioner Standards, Quality Improvement frameworks and networks. Ensure that the Hospital meets the compliance data submission targets weekly, monthly, quarterly and annually.

About us

Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.

Details

Date posted

25 July 2025

Pay scheme

Other

Salary

£26,000 to £26,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP25F7D697

Job locations

London and South East

GU21 2QS


Job description

Job responsibilities

We are looking for a Compliance Administrator to join our team at Cygnet Hospital Woking. You will be expected to work 40 hours a week Monday - Friday (8am-4:30pm or 8:30am-5pm)

Cygnet Hospital Woking offers a range of mental health services for men and women. Cygnet Lodge Woking, our sister hospital close by, provides a high dependency inpatient rehabilitation service for men and extends our care pathway.

Services are delivered in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery. A range of therapies supports the care pathway towards independent living. The hospital is close to transport links and with ready access to the local community.

The Compliance Administrator will work to provide admin support to the Governance framework of Cygnet Hospital Woking and will assist on ensuring the Hospital complies with the CQC fundamental standards, Commissioner Standards, Quality Improvement frameworks and networks. Ensure that the Hospital meets the compliance data submission targets weekly, monthly, quarterly and annually.

Main duties include:

  • Provide support in monitoring submissions with Corporate and local audit processes
  • Provide support with areas of improvement as identified in monthly ward KPIs
  • Provide support with the measuring compliance against the characteristics of regulatory requirements
  • Ensuring effective action identified in audits are followed through and delivered to rectify non/partial compliance areas
  • Reporting and reviewing of incidents and learning lessons from adverse incidents
  • Ensuring that timescales for commissioner submissions are adhered to and to the correct standard.
  • Escalating quality concerns to the Compliance Manager as required (CQUINS) (Ensure all monthly and quarterly submissions completed and reported to the deadlines required).
  • Assist on ensuring that processes of delivering an effective service are monitored and maintained whilst initiating corrective measures where gaps are identified.
  • Assist in delivering training: Induction/Mandatory refresher
  • Supporting Quality Network Reviews, AIMS Accreditation and any other quality initiatives across the hospital.
  • Supporting the site in the development and delivery of key communications as required
  • Provide support in embedding and monitoring adherence to company policies

Why Cygnet? Well offer you

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Free Health Cash plan
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS - discount savings & Cycle to Work scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the apply now link below.

Please note: successful candidates will be required to undergo an enhanced DBS check.

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job description

Job responsibilities

We are looking for a Compliance Administrator to join our team at Cygnet Hospital Woking. You will be expected to work 40 hours a week Monday - Friday (8am-4:30pm or 8:30am-5pm)

Cygnet Hospital Woking offers a range of mental health services for men and women. Cygnet Lodge Woking, our sister hospital close by, provides a high dependency inpatient rehabilitation service for men and extends our care pathway.

Services are delivered in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery. A range of therapies supports the care pathway towards independent living. The hospital is close to transport links and with ready access to the local community.

The Compliance Administrator will work to provide admin support to the Governance framework of Cygnet Hospital Woking and will assist on ensuring the Hospital complies with the CQC fundamental standards, Commissioner Standards, Quality Improvement frameworks and networks. Ensure that the Hospital meets the compliance data submission targets weekly, monthly, quarterly and annually.

Main duties include:

  • Provide support in monitoring submissions with Corporate and local audit processes
  • Provide support with areas of improvement as identified in monthly ward KPIs
  • Provide support with the measuring compliance against the characteristics of regulatory requirements
  • Ensuring effective action identified in audits are followed through and delivered to rectify non/partial compliance areas
  • Reporting and reviewing of incidents and learning lessons from adverse incidents
  • Ensuring that timescales for commissioner submissions are adhered to and to the correct standard.
  • Escalating quality concerns to the Compliance Manager as required (CQUINS) (Ensure all monthly and quarterly submissions completed and reported to the deadlines required).
  • Assist on ensuring that processes of delivering an effective service are monitored and maintained whilst initiating corrective measures where gaps are identified.
  • Assist in delivering training: Induction/Mandatory refresher
  • Supporting Quality Network Reviews, AIMS Accreditation and any other quality initiatives across the hospital.
  • Supporting the site in the development and delivery of key communications as required
  • Provide support in embedding and monitoring adherence to company policies

Why Cygnet? Well offer you

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Free Health Cash plan
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS - discount savings & Cycle to Work scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the apply now link below.

Please note: successful candidates will be required to undergo an enhanced DBS check.

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cygnet Health Care

Address

London and South East

GU21 2QS


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

London and South East

GU21 2QS


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Leah Waldron

VP25F7D697.1286@vacancyposter.com

01217288111

Details

Date posted

25 July 2025

Pay scheme

Other

Salary

£26,000 to £26,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP25F7D697

Job locations

London and South East

GU21 2QS


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