Job responsibilities
We are looking for an outstanding and experienced Receptionist with a passion for making a difference to others.
You'll be working full time 40 hours a week at Cygnet Paddocks, helping maintain a safe and healthy environment for the people in our care.
Cygnet Paddocks will offers extensive Neuropsychiatric treatment, care and rehabilitation pathway which is unique in its ability to provide a dedicated pathway to meet the complex needs of service users within their care.
Supporting the level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus exclusively on Adult Males. Paddocks has individually designed wards to facilitate a clear and distinctive care and treatment pathway for those affected by an Acquired Brain Injury (ABI); where behaviours that challenge are the overarching impairment to recovery and rehabilitation.
Your day-to-day...
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls & take messages where appropriate
- Sort & distribute post
- Assist with general office duties as required
- Keep the reception area clean & tidy
- Promote the safety & security of all site users & ensure all staff comply with security protocols
Why Cygnet? We'll offer you
- An opening to undertake further learning with our excellent apprenticeship scheme
- Expert supervision & support
- Free Health Cash plan
- 24 hours free GP support line
- Free life assurance cover
- Free eye tests
- Car lease discounts
- Discounted gym membership
- Free mortgage broker and Insurance cover
- Pension scheme
- Employee NHS - discount savings & Cycle to Work scheme
- Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
You are...
- An experienced receptionist/administrator used to working with customers/clients
- Experienced in mental health/care setting
- Organised, naturally helpful & a good multi-tasker
- Computer literate including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths & English qualified, with a good level of numeracy & literacy
- Diligent & accurate, with an eye for detail & an understanding of confidentiality
Successful candidates will be required to undergo an enhanced DBS check.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.