Cygnet Health Care

Receptionist

The closing date is 29 June 2025

Job summary

We are looking for an outstanding and experienced Receptionist with a passion for making a difference.

You'll be working 40 hours a week (Monday to Friday), making a positive difference to the lives of the people in our care at Cygnet Paddocks.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK.

We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Details

Date posted

02 June 2025

Pay scheme

Other

Salary

£26,510 to £26,510 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP10EEBFA5

Job locations

Widnes

WA8 5UY


Job description

Job responsibilities

We are looking for an outstanding and experienced Receptionist with a passion for making a difference to others.

You'll be working full time 40 hours a week at Cygnet Paddocks, helping maintain a safe and healthy environment for the people in our care.

Cygnet Paddocks will offers extensive Neuropsychiatric treatment, care and rehabilitation pathway which is unique in its ability to provide a dedicated pathway to meet the complex needs of service users within their care.

Supporting the level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus exclusively on Adult Males. Paddocks has individually designed wards to facilitate a clear and distinctive care and treatment pathway for those affected by an Acquired Brain Injury (ABI); where behaviours that challenge are the overarching impairment to recovery and rehabilitation.

Your day-to-day...

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls & take messages where appropriate
  • Sort & distribute post
  • Assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? We'll offer you

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Free Health Cash plan
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS - discount savings & Cycle to Work scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

You are...

  • An experienced receptionist/administrator used to working with customers/clients
  • Experienced in mental health/care setting
  • Organised, naturally helpful & a good multi-tasker
  • Computer literate including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communication skills
  • GCSE Maths & English qualified, with a good level of numeracy & literacy
  • Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Job description

Job responsibilities

We are looking for an outstanding and experienced Receptionist with a passion for making a difference to others.

You'll be working full time 40 hours a week at Cygnet Paddocks, helping maintain a safe and healthy environment for the people in our care.

Cygnet Paddocks will offers extensive Neuropsychiatric treatment, care and rehabilitation pathway which is unique in its ability to provide a dedicated pathway to meet the complex needs of service users within their care.

Supporting the level 1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus exclusively on Adult Males. Paddocks has individually designed wards to facilitate a clear and distinctive care and treatment pathway for those affected by an Acquired Brain Injury (ABI); where behaviours that challenge are the overarching impairment to recovery and rehabilitation.

Your day-to-day...

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls & take messages where appropriate
  • Sort & distribute post
  • Assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? We'll offer you

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Free Health Cash plan
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS - discount savings & Cycle to Work scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

You are...

  • An experienced receptionist/administrator used to working with customers/clients
  • Experienced in mental health/care setting
  • Organised, naturally helpful & a good multi-tasker
  • Computer literate including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communication skills
  • GCSE Maths & English qualified, with a good level of numeracy & literacy
  • Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above
Person Specification

General Requirements

Essential

  • Please refer to job description above

Desirable

  • Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Widnes

WA8 5UY


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cygnet Health Care

Address

Widnes

WA8 5UY


Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Recruiter

Aimee Garbett

VP10EEBFA5.1286@vacancyposter.com

01217288111

Details

Date posted

02 June 2025

Pay scheme

Other

Salary

£26,510 to £26,510 a year

Contract

Permanent

Working pattern

Full-time

Reference number

VP10EEBFA5

Job locations

Widnes

WA8 5UY


Supporting documents

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