Clinical Investigation Manager

Job description

Job responsibilities

Cygnet Bury is committed to continued learning and ensuring the service user is central to this work. Our investigation process and team is developing and as a result we have a new vacancy of Clinical Investigations Manager.

The post holder will lead on investigations and work closely with service users and families to focus the organisation on learning lessons from incidents. This role requires attention to detail, consideration of impact and ability to focus on pathways and experiences of people who use our services.

A major focus is on potential medical malpractice and general liability claims at Cygnet Bury. Assisting in identifying measures to improve patient safety and quality of care and decrease/limit risk through lessons learnt from incidents, investigations and findings.

Your Day to Day:

• To be responsible for applying the risk management process of identifying risks, setting priorities, and treating the risks through elimination, prevention, reduction and transferral.
• To be responsible for identifying incidents with potential for liability and financial loss, using loss prevention monitors, including occurrence (incident reports), focused occurrences and patient complaints.
• Conducting investigations of incidents/ adverse events with quality of care, systems, regulatory and/or potential liability questions and concerns.
• Review daily occurrences through the online incident management system (Datix), aimed at identifying significant events, as well as patterns and trends, in order to identify and facilitate appropriate risk management and quality improvement interventions.

Why Cygnet? We'll offer you

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• Cycle to work scheme & employee discount savings

You are:

• Able to demonstrate knowledge and experience in fundamentals of quality improvement, patient safety and risk management.
• Proven ability to function independently and communicate effectively at all levels of an organisation required.
• Must have strong organisational and analytical skills.
• Learning from serious incidents and investigations is essential for our organisation, team and personal development.

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cygnet Health Care

Address

Bury

BL8 2BS

Employer's website

https://www.cygnethealth.co.uk/ (Opens in a new tab)