Schoen Clinic

Mental Health and Referrals Administrator

Information:

This job is now closed

Job summary

Schoen Clinic Newbridge have a fantastic opportunity to join their team as a Mental Health and Referrals Administrator on a full-time, permanent basis.

Main duties of the job

To provide an efficient, effective, professional, co-ordination, administration and monitoring the implementation of the internal processes and statutory procedures required for the registration, admission and treatment of patients detained in accordance with the regulations schedules of the Mental health Act (MHA) 1983 amended 2007.

To provide co-ordination of the referrals to Schoen Clinic Newbridge alongside the referrals and admissions team.

To provide clinical administration support to the admin team as required.

About us

​OUR AWARDS & NOMINATIONS:

2020

HOSPITAL GROUP OF YEAR - WINNER

Nursing Practice (Schoen Clinic Newbridge)

Healthcare Outcomes (Schoen Clinic Newbridge)

Management Excellence (Schoen Clinic UK)

Hospital (Schoen Clinic London)

2019

HOSPITAL - WINNER

Hospital Group (Schoen Clinic London)

Nursing Practice (Schoen Clinic London)

SCHOEN CLINIC CULTURE:

Our culture of world-class medical excellence is based on our five key values:

Accountable: Taking ownership of the things I say and do

Caring: Treating others as I would like to be treated

Collaborative: Working together to make a winning team

Courageous: Being proud to be different and challenge the norm

Determined: Seeing things through to meet and exceed expectations

Details

Date posted

19 September 2023

Pay scheme

Other

Salary

£23,000 to £24,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0231-23-00293-NEW

Job locations

Schoen Clinic Newbridge

147 Chester Rd, Streetly, Sutton Coldfield

Birmingham

West Midlands

B74 3NE


Job description

Job responsibilities

Key Accountabilities

  • Ensure patients, relatives, legal representatives, and official agencies are provided with the information and documentation required for the detention, registration, and admission of an individual under the provisions of the MHA.
  • Liaise with clinicians, allied professionals, patients, their families, legal representatives, and official agencies. Receiving, responding to enquires and requests for information in accordance with company policies and statutory regulations.
  • Co-ordinates the accurate, timely completion, processing of section papers and associated documentation.Ensuring the relevant information, signatures and permissions are obtained and recorded in accordance with the requirements of the MHA and code of practice.
  • As the Mental Health Act Administrator, you will arrange hearings for Mental Health Tribunals and Hospital Managers Reviews.To be responsible for notifying all parties, obtaining reports, negotiate hearing dates, venue, providing and processing documentation in line with MHA Code of Practice and procedures.
  • Arrange and organise all associated meetings ensuring the effective and timely production, collation, distribution of reports, minutes, and other relevant documentation.
  • Ensure all referrals received via NHS portal / private are processed and given to the referrals team for reviewing.
  • To provide general administration as delegated by the PA/Lead Administrator.

Benefits

  • Salary up to £24,000 with an annual salary review
  • 25 days holiday + 8 bank holidays
  • Professional development opportunities
  • Contributory pension scheme
  • Enhanced Private Medical Insurance with BUPA including access to a private GP service, free screening & the inclusion of pre-existing conditions.
  • Eye care scheme with Specsavers
  • Online benefits portal with high street and online shopping discounts
  • Cycle to work scheme
  • Group Life Assurance
  • Enhanced maternity & paternity pay
  • Paid emergency leave
  • Occupational Sick Pay above SSP
  • Interest free season ticket loans
  • Employee Assistance Programme with wellbeing support

Job description

Job responsibilities

Key Accountabilities

  • Ensure patients, relatives, legal representatives, and official agencies are provided with the information and documentation required for the detention, registration, and admission of an individual under the provisions of the MHA.
  • Liaise with clinicians, allied professionals, patients, their families, legal representatives, and official agencies. Receiving, responding to enquires and requests for information in accordance with company policies and statutory regulations.
  • Co-ordinates the accurate, timely completion, processing of section papers and associated documentation.Ensuring the relevant information, signatures and permissions are obtained and recorded in accordance with the requirements of the MHA and code of practice.
  • As the Mental Health Act Administrator, you will arrange hearings for Mental Health Tribunals and Hospital Managers Reviews.To be responsible for notifying all parties, obtaining reports, negotiate hearing dates, venue, providing and processing documentation in line with MHA Code of Practice and procedures.
  • Arrange and organise all associated meetings ensuring the effective and timely production, collation, distribution of reports, minutes, and other relevant documentation.
  • Ensure all referrals received via NHS portal / private are processed and given to the referrals team for reviewing.
  • To provide general administration as delegated by the PA/Lead Administrator.

Benefits

  • Salary up to £24,000 with an annual salary review
  • 25 days holiday + 8 bank holidays
  • Professional development opportunities
  • Contributory pension scheme
  • Enhanced Private Medical Insurance with BUPA including access to a private GP service, free screening & the inclusion of pre-existing conditions.
  • Eye care scheme with Specsavers
  • Online benefits portal with high street and online shopping discounts
  • Cycle to work scheme
  • Group Life Assurance
  • Enhanced maternity & paternity pay
  • Paid emergency leave
  • Occupational Sick Pay above SSP
  • Interest free season ticket loans
  • Employee Assistance Programme with wellbeing support

Person Specification

Skills

Essential

  • Strong understanding and respect for confidentiality
  • Excellent interpersonal skills
  • Excellent communication skills
  • Highly proficient in Microsoft Office and other IT systems
  • Self-motivated and self-starter with the ability to prioritise and schedule work independently
  • Highly organised, detail orientated and analytical
  • Maintains a professional conduct at all times, remaining calm and in control
  • Experience in a reception/administration role
  • Experience as an Administrator working in a team orientated office environment
Person Specification

Skills

Essential

  • Strong understanding and respect for confidentiality
  • Excellent interpersonal skills
  • Excellent communication skills
  • Highly proficient in Microsoft Office and other IT systems
  • Self-motivated and self-starter with the ability to prioritise and schedule work independently
  • Highly organised, detail orientated and analytical
  • Maintains a professional conduct at all times, remaining calm and in control
  • Experience in a reception/administration role
  • Experience as an Administrator working in a team orientated office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Schoen Clinic

Address

Schoen Clinic Newbridge

147 Chester Rd, Streetly, Sutton Coldfield

Birmingham

West Midlands

B74 3NE


Employer's website

https://www.schoen-clinic.co.uk/ (Opens in a new tab)

Employer details

Employer name

Schoen Clinic

Address

Schoen Clinic Newbridge

147 Chester Rd, Streetly, Sutton Coldfield

Birmingham

West Midlands

B74 3NE


Employer's website

https://www.schoen-clinic.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

19 September 2023

Pay scheme

Other

Salary

£23,000 to £24,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0231-23-00293-NEW

Job locations

Schoen Clinic Newbridge

147 Chester Rd, Streetly, Sutton Coldfield

Birmingham

West Midlands

B74 3NE


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