Job summary
We have an exciting opportunity for a Quality and Governance Manager to join our Governance team based in Hemel Hempstead. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus benefits.
Main duties of the job
About the role
Your responsibilities will include to:
Provide leadership, expert advice and direction staff across the organisation with regards to Quality and Governance.
Ensure a robust integrated governance framework is in place with complies with current legislation and the requirements of regulatory bodies including the CQC and JAG.
Support OSH in maintaining its’ commitment to be a quality healthcare environment.
Be responsible for the operational day to day management of the Quality and Governance Agenda and those working within it.
Ensure the incident reporting systems are well managed and issues responded to appropriately and thoroughly.
Manage OSH policy and procedures framework.
About us
About Us
At One Stop Healthcare, we’re more than a private hospital — we’re a team of people united by one shared purpose: to enrich healthcare - for our patients, our people and our community. Based in Hemel Hempstead, we bring together world-class expertise with cutting-edge medical technology to offer a wide range of services under one roof, including GP, dental, physiotherapy, diagnostic imaging and day surgery, making high-quality care more connected and accessible for everyone.
What truly sets us apart is how we care. As a people business, the patient is at the heart of everything we do. We take pride in being there for our patients and each other: in person, in time and on site. We build real relationships, take the initiative, and always act with compassion and integrity. Before we do anything, you will always find us safe, proactive and personal — these are the foundations we are built on.
Working with us means joining a growing, forward-thinking organisation that values people as much as technology. You’ll be part of a supportive, collaborative team where every role matters, and every idea is heard. Together, we’re shaping a more dependable, dynamic, and personal approach to private healthcare – 7 days a week, 365 days a year.
If this sounds like the place where you can bring your best, we’d love to hear from you.
Job description
Job responsibilities
We have an exciting opportunity for a Quality and Governance Manager to join our Governance team based in Hemel Hempstead. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus benefits.
About Us
At One Stop Healthcare, we’re more than a private hospital — we’re a team of people united by one shared purpose: to enrich healthcare - for our patients, our people and our community. Based in Hemel Hempstead, we bring together world-class expertise with cutting-edge medical technology to offer a wide range of services under one roof, including GP, dental, physiotherapy, diagnostic imaging and day surgery, making high-quality care more connected and accessible for everyone.
What truly sets us apart is how we care. As a people business, the patient is at the heart of everything we do. We take pride in being there for our patients and each other: in person, in time and on site. We build real relationships, take the initiative, and always act with compassion and integrity. Before we do anything, you will always find us safe, proactive and personal — these are the foundations we are built on.
Working with us means joining a growing, forward-thinking organisation that values people as much as technology. You’ll be part of a supportive, collaborative team where every role matters, and every idea is heard. Together, we’re shaping a more dependable, dynamic, and personal approach to private healthcare – 7 days a week, 365 days a year.
If this sounds like the place where you can bring your best, we’d love to hear from you.
About the role
Your responsibilities will include to:
- Provide leadership, expert advice and direction staff across the organisation with regards to Quality and Governance.
- Ensure a robust integrated governance framework is in place with complies with current legislation and the requirements of regulatory bodies including the CQC and JAG.
- Support OSH in maintaining its’ commitment to be a quality healthcare environment.
- Be responsible for the operational day to day management of the Quality and Governance Agenda and those working within it.
- Ensure the incident reporting systems are well managed and issues responded to appropriately and thoroughly.
- Manage OSH policy and procedures framework.
About you
The ideal candidate will have the following qualifications, skills and experience:
- Graduate with a relevant degree ideally with an additional qualification in Risk Management, Healthcare governance, health and safety, information governance, compliance or quality management.
- Experience in healthcare governance, risk management or related filed, project management ideally management of the CQC registration process and compliants management.
- Working knowledge if CQC standards, audting and developing improvement plans, collating and analysing statistical information and producing reports.
For full details, please refer to the job description and person specification attached.
Benefits we offer
We are dedicated to making a positive impact on the lives of those around us – for our staff as well as our patients. To deliver outstanding healthcare our staff are one of the most important factors in our success.
We recognise that what’s important in work goes far beyond pay – including the environment you work in, the people you work with and the benefits and opportunities that come as part of a total reward package.
We are committed to enabling you to do the job you have been trained for in a superb environment with the best facilities and equipment available. We want our team to feel valued and have the opportunity to develop and grow with us, so we offer balanced rewards to support your current and future career.
Benefits include:
- 33 days annual leave inc of bank holidays, increasing with length of service and opportunity buy/sell leave
- Contributory pension scheme
- Life Insurance
- Private Medical Insurance (upon completion of probationary period)
- Contribution towards Eye Care
- Cycle to Work Scheme
- Employee Assistance
- One Stop Healthcare Discount
- Discounted Cinema Tickets
- Car Discounts
- Free on-site parking
Applicants must have the right to work in the UK. Please be advised that if you are invited to attend an interview, you will be required to provide proof of your right to work in the UK.
Please note - this role does not qualify for Certificate of Sponsorship.
The closing date for applications is 16/2/26 however, please note that we may close the advert earlier if there is a significant number of applications.
Click apply today to be considered for the Quality and Governance Manager role – we would love to hear from you!
Job description
Job responsibilities
We have an exciting opportunity for a Quality and Governance Manager to join our Governance team based in Hemel Hempstead. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus benefits.
About Us
At One Stop Healthcare, we’re more than a private hospital — we’re a team of people united by one shared purpose: to enrich healthcare - for our patients, our people and our community. Based in Hemel Hempstead, we bring together world-class expertise with cutting-edge medical technology to offer a wide range of services under one roof, including GP, dental, physiotherapy, diagnostic imaging and day surgery, making high-quality care more connected and accessible for everyone.
What truly sets us apart is how we care. As a people business, the patient is at the heart of everything we do. We take pride in being there for our patients and each other: in person, in time and on site. We build real relationships, take the initiative, and always act with compassion and integrity. Before we do anything, you will always find us safe, proactive and personal — these are the foundations we are built on.
Working with us means joining a growing, forward-thinking organisation that values people as much as technology. You’ll be part of a supportive, collaborative team where every role matters, and every idea is heard. Together, we’re shaping a more dependable, dynamic, and personal approach to private healthcare – 7 days a week, 365 days a year.
If this sounds like the place where you can bring your best, we’d love to hear from you.
About the role
Your responsibilities will include to:
- Provide leadership, expert advice and direction staff across the organisation with regards to Quality and Governance.
- Ensure a robust integrated governance framework is in place with complies with current legislation and the requirements of regulatory bodies including the CQC and JAG.
- Support OSH in maintaining its’ commitment to be a quality healthcare environment.
- Be responsible for the operational day to day management of the Quality and Governance Agenda and those working within it.
- Ensure the incident reporting systems are well managed and issues responded to appropriately and thoroughly.
- Manage OSH policy and procedures framework.
About you
The ideal candidate will have the following qualifications, skills and experience:
- Graduate with a relevant degree ideally with an additional qualification in Risk Management, Healthcare governance, health and safety, information governance, compliance or quality management.
- Experience in healthcare governance, risk management or related filed, project management ideally management of the CQC registration process and compliants management.
- Working knowledge if CQC standards, audting and developing improvement plans, collating and analysing statistical information and producing reports.
For full details, please refer to the job description and person specification attached.
Benefits we offer
We are dedicated to making a positive impact on the lives of those around us – for our staff as well as our patients. To deliver outstanding healthcare our staff are one of the most important factors in our success.
We recognise that what’s important in work goes far beyond pay – including the environment you work in, the people you work with and the benefits and opportunities that come as part of a total reward package.
We are committed to enabling you to do the job you have been trained for in a superb environment with the best facilities and equipment available. We want our team to feel valued and have the opportunity to develop and grow with us, so we offer balanced rewards to support your current and future career.
Benefits include:
- 33 days annual leave inc of bank holidays, increasing with length of service and opportunity buy/sell leave
- Contributory pension scheme
- Life Insurance
- Private Medical Insurance (upon completion of probationary period)
- Contribution towards Eye Care
- Cycle to Work Scheme
- Employee Assistance
- One Stop Healthcare Discount
- Discounted Cinema Tickets
- Car Discounts
- Free on-site parking
Applicants must have the right to work in the UK. Please be advised that if you are invited to attend an interview, you will be required to provide proof of your right to work in the UK.
Please note - this role does not qualify for Certificate of Sponsorship.
The closing date for applications is 16/2/26 however, please note that we may close the advert earlier if there is a significant number of applications.
Click apply today to be considered for the Quality and Governance Manager role – we would love to hear from you!
Person Specification
Education/ Qualifications
Essential
- Good level of general education
- Graduate with relevant degree
Desirable
- Specific qualification in Risk Management, Healthcare governance, health and safety, information governance, compliance or quality management.
- Independent Healthcare experience
- Clinical background
Experience
Essential
- Minimum 3 years in healthcare in governance, risk management or related field.
- Experience of project management and working to deadlines
- Excellent computer skills training [word, excel, power point and access programs]
- Experience in preparation and delivery of training activities
Desirable
- Experience of managing the CQC registration process.
- Experience of complaints management
- Understanding of Practicing Privileges process
- Knowledge of Date Security Protection Information Governance Toolkit
Knowledge/Skills
Essential
- Ability to collate and analyse statistical information and produce regular reports to a high standard with good accuracy
- Detailed working knowledge of CQC standards, auditing and development of improvement plans
- Good knowledge of all aspects of CQC registration and inspection regime
- Knowledge of related legislation, Health and Social Care Act, Data Protection Act, Freedom of Information and H&S at Work Act.
Desirable
- Information of Data Flow Mapping
- Understanding of the Information Governance agenda the role of the Caldicott Guardian, Data Protection Officer and SIRO
Quality/Attributes/ Others
Essential
- Able to work on own initiative autonomously
- Self-motivated
- High work standards
Person Specification
Education/ Qualifications
Essential
- Good level of general education
- Graduate with relevant degree
Desirable
- Specific qualification in Risk Management, Healthcare governance, health and safety, information governance, compliance or quality management.
- Independent Healthcare experience
- Clinical background
Experience
Essential
- Minimum 3 years in healthcare in governance, risk management or related field.
- Experience of project management and working to deadlines
- Excellent computer skills training [word, excel, power point and access programs]
- Experience in preparation and delivery of training activities
Desirable
- Experience of managing the CQC registration process.
- Experience of complaints management
- Understanding of Practicing Privileges process
- Knowledge of Date Security Protection Information Governance Toolkit
Knowledge/Skills
Essential
- Ability to collate and analyse statistical information and produce regular reports to a high standard with good accuracy
- Detailed working knowledge of CQC standards, auditing and development of improvement plans
- Good knowledge of all aspects of CQC registration and inspection regime
- Knowledge of related legislation, Health and Social Care Act, Data Protection Act, Freedom of Information and H&S at Work Act.
Desirable
- Information of Data Flow Mapping
- Understanding of the Information Governance agenda the role of the Caldicott Guardian, Data Protection Officer and SIRO
Quality/Attributes/ Others
Essential
- Able to work on own initiative autonomously
- Self-motivated
- High work standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
