Imaging Admin and Diagnostic Assistant

Job description

Job responsibilities

We have an exciting opportunity for a dual role of Imaging Administration Assistant & Diagnostic Imaging Assistant to join our Imaging team based in Hemel Hempstead. You will join us on a bank basis, and in return, you will receive a competitive salary plus benefits.

About Us

At One Stop Healthcare, we’re more than a private hospital — we’re a team of people united by one shared purpose: to enrich healthcare - for our patients, our people and our community. Based in Hemel Hempstead, we bring together world-class expertise with cutting-edge medical technology to offer a wide range of services under one roof, including GP, dental, physiotherapy, diagnostic imaging and day surgery, making high-quality care more connected and accessible for everyone.

What truly sets us apart is how we care. As a people business, the patient is at the heart of everything we do. We take pride in being there for our patients and each other: in person, in time and on site. We build real relationships, take the initiative, and always act with compassion and integrity. Before we do anything, you will always find us safe, proactive and personal — these are the foundations we are built on.

Working with us means joining a growing, forward-thinking organisation that values people as much as technology. You’ll be part of a supportive, collaborative team where every role matters, and every idea is heard. Together, we’re shaping a more dependable, dynamic, and personal approach to private healthcare – 7 days a week, 365 days a year.

If this sounds like the place where you can bring your best, we’d love to hear from you.

About the role

Your responsibilities will include:

• To provide a comprehensive imaging administration service to medical staff in the imaging department and other clinical team members in strict accordance with the Data Protection Act and Company Confidentiality Guidelines, ensuring all work is processed in a timely, efficient way.
• To assist the qualified radiographers with their day to day duties and to provide patient support for patients attending the imaging department at OSD Healthcare.

About you

The ideal candidate will have the following qualifications, skills and experience:

• Minimum five GCSEs or equivalent (Grades A-C) to include Math, English and a Science Subject, or NVQ Level.
• Previous healthcare administration experience
• Experience of working to deadlines
• Can demonstrate a range of core skills to competently undertake patient care, tasks and activities across modalities.

For full details, please refer to the job description and person specification attached. 

Benefits we offer

We are dedicated to making a positive impact on the lives of those around us – for our staff as well as our patients. To deliver outstanding healthcare our staff are one of the most important factors in our success.

We recognise that what’s important in work goes far beyond pay – including the environment you work in, the people you work with and the benefits and opportunities that come as part of a total reward package.

We are committed to enabling you to do the job you have been trained for in a superb environment with the best facilities and equipment available. We want our team to feel valued and have the opportunity to develop and grow with us, so we offer balanced rewards to support your current and future career.

Benefits include:

• Contributory pension scheme
• Employee Assistance
• OSDH Discount
• Discounted Cinema Tickets
• Free on-site parking

Applicants must have the right to work in the UK. Please be advised that if you are invited to attend an interview, you will be required to provide proof of your right to work in the UK.

Please note - this role does not qualify for Certificate of Sponsorship.

The closing date for applications is 22/12/25 however, please note that we may close the advert earlier if there is a significant number of applications.

Click apply today to be considered for the Imaging Administration Assistant & Diagnostic Imaging Assistant role – we would love to hear from you!

Person Specification

Education/ Qualifications

Essential

• Minimum five GCSEs or equivalent (Grades A-C) to include Math, English and a Science Subject, or NVQ Level.

Desirable

• ECDL
• Secretarial/word processing qualifications.
• RSA/NVQ Level III or equivalent.

Experience

Essential

• Previous healthcare administration experience
• Experience of working to deadlines
• Can demonstrate a range of core skills to competently undertake patient care, tasks and activities across modalities.

Desirable

• Previous medical secretarial experience.
• Experience of working in a multi-disciplinary team.
• Previous experience with a healthcare setting and/or prior knowledge of Medical Imaging

Knowledge/Skills

Essential

• Excellent verbal, written communication, organisational and interpersonal skills
• Good organisational skills
• Aware of confidentiality issues
• Able to work as a member of a team
• Good speed/accuracy level of keyboard skills
• Self-motivated with the ability to manage own workload.
• Ability to prioritise competing tasks effectively
• Knowledge of a range of secretarial procedures
• IT literate

Desirable

• Knowledge of medical terminology.
• Understanding of Out-Patient, admission and waiting list processes.

Quality/Attributes

Essential

• Ambassador for the brand, who puts the patient first in all they do
• Articulate and confident communicator
• Demonstrates OSD Values
• High levels of engagement
• Able to work flexibly across 7 days a week when required
• Ability to work without direct supervision and determine own workload priorities
• High standards of personal presentation appropriate to a quality healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

OSD Healthcare

Address

Boundary Way

Hemel Hempstead

HEMEL HEMPSTEAD

Hertfordshire

HP2 7YU

Employer's website

https://osdhealthcare.co.uk/ (Opens in a new tab)