Job summary
Logistics Coordinator Team Leader - Nights
Location: Chelmsford - CM1 2QE
Hours: Full time hours - 42 Hours per week
Shifts:4 on 4 off shift pattern - Nights
Rate of Pay: £28,000 Per Annum Plus Out of hours salary enhancements (Pay review currently in process)
Main duties of the job
G4S are looking for a Logistics Coordinator Team Leader to create a professional and high quality Out Of Hours logistics function that delights our customers and patients and meets all of their specific needs. By inspiring the Out of Hours Team to deliver their best work every day.
About us
While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
Free onsite parking
Progression, training and development catered to you.
Charity work- Match-IT and Payroll Giving
Refer A Friend incentives
Company pension scheme with employer contributions.
G4S Life Assurance Scheme.
Subsidised healthcare plan.
Charity work- Match-IT and Payroll Giving.
Confidential Counseling Services
24/7 support specialising in health and medical
Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
Why G4S?
G4S Patient Transport Services is one of the UKs largest Non-Emergency Patient Transport providers, carrying out over 50,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call center, we employ over 720 members of staff to deliver safe, caring, high-quality patient transport.
At G4S, we understand that our people are our greatest asset and an essential part of our long-term business strategy. As such we are committed to the ongoing professional development and wellbeing of our staff, offering extensive training and progression opportunities and investing in the physical and mental health of our workforce.
Job description
Job responsibilities
What's Involved:
Responsible for carrying out investigations and ensuring team members learn from near misses and incidents and take steps to prevent recurrence
Responsible for ensuring risk assessments and safe systems of work are updated and communicated to all staff as required.
Accountable for ensuring all team members work in a safe and compliant manner
Accountable for ensuring all health and safety records and admin are completed accurately and in line with regulations across own team
Responsible for maintaining detailed, technical knowledge of our operating system
Accountable for ensuring OOH logistics Coordinators (controllers) are trained to a skilled level on the operating system
Ensure all out of hours staff are sufficiently trained for their duties and the training matrix is always up to date
Accountable for the high performance of OOHs teams
Responsible for participating in and managing the company performance management process, undertaking team 121s, annual reviews,EDRs and succession planning activity
Accountable for ensuring team members remain compliant and technically competent. Alongside taking responsibility for own continuous professional development and relevant compliance and technical training
Responsible for demonstrating G4s One Company values and behaviours, and accountable for ensuring the whole department do the same
Responsible for ensuring the OOHs team participate in all relevant HR processes e.g sickness, absence, discipline and grievance
Responsible for creating successful, collaborative relationships horizontally and vertically across the business
Responsible for creating an engaged workforce in Logistics Specialist Team, Bookings Team and Help Desk Teams
Accountable for successful recruitment practices across the team
Maintain confidentiality standards at all times in line with GDPR and contract regulations
Complaints management and investigation lessons learnt and implementation of improvements
Ensure the Companys reputation for quality and service is enhanced with the client and the customer by maintaining standards in all services during out of hours
THE IDEAL CANDIDATE:
Essential:
Previous Team Leader/Supervisor experience
Delivering Objectives
Delivering Great Customer Service
Acting Professionally
Supporting and working with others
Dealing with changing circumstances
Supporting and working with others
Desirable:
Job description
Job responsibilities
What's Involved:
Responsible for carrying out investigations and ensuring team members learn from near misses and incidents and take steps to prevent recurrence
Responsible for ensuring risk assessments and safe systems of work are updated and communicated to all staff as required.
Accountable for ensuring all team members work in a safe and compliant manner
Accountable for ensuring all health and safety records and admin are completed accurately and in line with regulations across own team
Responsible for maintaining detailed, technical knowledge of our operating system
Accountable for ensuring OOH logistics Coordinators (controllers) are trained to a skilled level on the operating system
Ensure all out of hours staff are sufficiently trained for their duties and the training matrix is always up to date
Accountable for the high performance of OOHs teams
Responsible for participating in and managing the company performance management process, undertaking team 121s, annual reviews,EDRs and succession planning activity
Accountable for ensuring team members remain compliant and technically competent. Alongside taking responsibility for own continuous professional development and relevant compliance and technical training
Responsible for demonstrating G4s One Company values and behaviours, and accountable for ensuring the whole department do the same
Responsible for ensuring the OOHs team participate in all relevant HR processes e.g sickness, absence, discipline and grievance
Responsible for creating successful, collaborative relationships horizontally and vertically across the business
Responsible for creating an engaged workforce in Logistics Specialist Team, Bookings Team and Help Desk Teams
Accountable for successful recruitment practices across the team
Maintain confidentiality standards at all times in line with GDPR and contract regulations
Complaints management and investigation lessons learnt and implementation of improvements
Ensure the Companys reputation for quality and service is enhanced with the client and the customer by maintaining standards in all services during out of hours
THE IDEAL CANDIDATE:
Essential:
Previous Team Leader/Supervisor experience
Delivering Objectives
Delivering Great Customer Service
Acting Professionally
Supporting and working with others
Dealing with changing circumstances
Supporting and working with others
Desirable:
Person Specification
Experience
Essential
- Previous Team Leader/Supervisor experience
- Delivering Objectives
- Delivering Great Customer Service
- Acting Professionally
- Supporting and working with others
- Dealing with changing circumstances
- Supporting and working with others
Desirable
- Knowledge of Patient Transport Services
Person Specification
Experience
Essential
- Previous Team Leader/Supervisor experience
- Delivering Objectives
- Delivering Great Customer Service
- Acting Professionally
- Supporting and working with others
- Dealing with changing circumstances
- Supporting and working with others
Desirable
- Knowledge of Patient Transport Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
