Job summary
LOGISTICS CO-ORDINATOR
Salary: £11.40 per hour
Working Hours: Permanent, Full time
42.5 hours per week - Various shifts
Location: Lordswood,West Kent, ME5 8JZ
Excellent Company benefits including Contributory Pension, G4S Life Assurance Scheme, Employee Assistance Programme and subsidised Healthcare Plan
About the Role
We are recruiting for a Logistics Coordinator to join our team in Chatham, ME5 8JZ!
As a Logistics Coordinator you will be required to ensure the effective and efficient day-to-day operation within the patient transport service by coordinating the distribution of patient journeys with care and respect.
Main duties of the job
Understand patient mobility, special needs and staff rosters to allocate appropriate resources effectively.
Manage time efficient routes on a daily basis, making effective use of resources in order to meet patient requirements.
Deal with all routine routes in a timely manner so that an appropriate response is provided.
Treat all callers with respect, courtesy and cordiality, whilst obtaining relevant accurate information quickly.
Coordinate Ambulance Care Assistants and Emergency Medical Technicians and liaise with customers to ensure an excellent service is offered and delivered.
To ensure utilisation is managed to the highest levels whilst managing costs to the KPIs set.
Responsible to report all vehicles are repaired and roadworthy for hire.
Ensure the contracted service is delivered on a timely basis to the required standard in line with policies and procedures.
Organise and allocate resources to optimise service delivery.
Provide support and advice to Ambulance Care Assistants and Emergency Medical Technicians.
Assist in the planning of the shift rosters, ensuring relevant cover throughout the year.
Follow all appropriate safety procedures and report any potential hazards or possible misuse of the service to the Depot Managers/Operations Manager.
About us
About Us
G4S Patient Transport Services is one of the UKs largest Non-Emergency Patient Transport providers, carrying out over 50,000 journeys on behalf of the NHS every year. With 12 operational bases across the UK and a dedicated call centre, we employ over 720 members of staff to deliver safe, caring, high-quality patient transport.
Job description
Job responsibilities
About the Role
We are recruiting for a Logistics Coordinator to join our team in Chatham, ME5 8JZ!
As a Logistics Coordinator you will be required to ensure the effective and efficient day-to-day operation within the patient transport service by coordinating the distribution of patient journeys with care and respect.
Some of the key responsibilities for this role are;
Understand patient mobility, special needs and staff rosters to allocate appropriate resources effectively.
Manage time efficient routes on a daily basis, making effective use of resources in order to meet patient requirements.
Deal with all routine routes in a timely manner so that an appropriate response is provided.
Treat all callers with respect, courtesy and cordiality, whilst obtaining relevant accurate information quickly.
Coordinate Ambulance Care Assistants and Emergency Medical Technicians and liaise with customers to ensure an excellent service is offered and delivered.
To ensure utilisation is managed to the highest levels whilst managing costs to the KPIs set.
Responsible to report all vehicles are repaired and roadworthy for hire.
Ensure the contracted service is delivered on a timely basis to the required standard in line with policies and procedures.
Organise and allocate resources to optimise service delivery.
Provide support and advice to Ambulance Care Assistants and Emergency Medical Technicians.
Assist in the planning of the shift rosters, ensuring relevant cover throughout the year.
Follow all appropriate safety procedures and report any potential hazards or possible misuse of the service to the Depot Managers/Operations Manager.
Job description
Job responsibilities
About the Role
We are recruiting for a Logistics Coordinator to join our team in Chatham, ME5 8JZ!
As a Logistics Coordinator you will be required to ensure the effective and efficient day-to-day operation within the patient transport service by coordinating the distribution of patient journeys with care and respect.
Some of the key responsibilities for this role are;
Understand patient mobility, special needs and staff rosters to allocate appropriate resources effectively.
Manage time efficient routes on a daily basis, making effective use of resources in order to meet patient requirements.
Deal with all routine routes in a timely manner so that an appropriate response is provided.
Treat all callers with respect, courtesy and cordiality, whilst obtaining relevant accurate information quickly.
Coordinate Ambulance Care Assistants and Emergency Medical Technicians and liaise with customers to ensure an excellent service is offered and delivered.
To ensure utilisation is managed to the highest levels whilst managing costs to the KPIs set.
Responsible to report all vehicles are repaired and roadworthy for hire.
Ensure the contracted service is delivered on a timely basis to the required standard in line with policies and procedures.
Organise and allocate resources to optimise service delivery.
Provide support and advice to Ambulance Care Assistants and Emergency Medical Technicians.
Assist in the planning of the shift rosters, ensuring relevant cover throughout the year.
Follow all appropriate safety procedures and report any potential hazards or possible misuse of the service to the Depot Managers/Operations Manager.
Person Specification
Qualifications
Essential
- Working as part of a small and dynamic team, we are looking for a tenacious, enthusiastic person with a can-do attitude with good IT skills
-
- The successful candidate will need to have excellent people and communication skills, a high level of attention to detail along with strong problem-solving skills. You must have the ability to embrace complexity, be a part of a busy and fast paced environment and be flexible and adaptable to deal with ever-changing scenarios.
-
- It is essential that you are a dynamic and engaging individual who shares our ethics and values to deliver a first class service. A great communicator, with excellent IT skills, you will play a pivotal part in helping shape G4S Patient Transport Services for the future.
- A full driving licence is required
Person Specification
Qualifications
Essential
- Working as part of a small and dynamic team, we are looking for a tenacious, enthusiastic person with a can-do attitude with good IT skills
-
- The successful candidate will need to have excellent people and communication skills, a high level of attention to detail along with strong problem-solving skills. You must have the ability to embrace complexity, be a part of a busy and fast paced environment and be flexible and adaptable to deal with ever-changing scenarios.
-
- It is essential that you are a dynamic and engaging individual who shares our ethics and values to deliver a first class service. A great communicator, with excellent IT skills, you will play a pivotal part in helping shape G4S Patient Transport Services for the future.
- A full driving licence is required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
