Job summary
Crisis Worker
The Glade, Telford. TF1 2BB
Shifts: We are looking for Flexi staff able to give at least 4 shifts per month availability covering Monday - Friday specifically, with some night and weekend cover required
Start/Finish times: 08:00-17:00, 17:00-08:00
Full training will be given
You will need to live within 60 minutes driving time of the SARC
Note: Must be willing to provide a DNA elimination sample to be stored on the relevant elimination database for comparison against forensic examples
Rates of Pay as a Flexi Crisis Worker:
08:00-17:00 Retainer £18.75
17:00-08:00 Retainer £31.25
£57.50 case payment for the first 4.6hrs inclusive then £12.50 per hour thereafter
£30 payment for self referrals per client per shift.
Main duties of the job
Are you looking for a career that is passionate about providing the best health care service to patients? If so, an exciting opportunity has arisen to join the Glade SARC Crisis Workers covering Telford.
Job outline: To provide the highest level of on-call advocacy support for all clients accessing the SARC service
About us
We are looking to expand our growing team of Crisis Workers at our Telford based Sexual Assault Referal Centre (SARC). A vital role which will provide the highest level of on-call advocacy support for all clients accessing the SARC service.
A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men and women who have suffered sexual assault, both for those who wish to involve the Police and those who self-refer. Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, Police Officers and support staff.
The SARC will provide crisis support, appropriate facilities and trained staff for completion of forensic medical examination, provision and advice regarding aftercare including Sexual Health and Emergency contraception, as well as facilitating onward support and referrals to other agencies, such as Counselling, Independent Sexual Violence Advisors and Health.
G4S Health have been delivering SARC services in England since 2012 in partnership with NHS England, Police Forces and key stakeholders.
For more information visit; https://www.g4s.com/en-gb/what-we-do/health-services/sexual-assault-referral-centres
Job description
Job responsibilities
What's involved:
- To assist with the administration and management of clients accessing the SARC service
- To arrive at the SARC within 60 minutes in the event of a call-out
- To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
- To provide advocacy service to all SARC clients
- Provide sensitive, nonjudgmental support, enabling the service user to regain control and selfesteem.
- To work within a multi-disciplinary team, liaising and providing support to each other To offer telephone support to SARC clients
- To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
- To produce clear record keeping/documentation and ensure its secure storage as per SARC policy.
- To operate within the equality and diversity framework ensuring all staff / patients receive equal treatment at all times
- Understands all company policies and procedures, delivers contractual obligations, quality audits and compliance to areas of responsibilities
- To assess, offer and gain consent from the client for any onward referrals.
- To ensure a high standard of DNA decontamination between forensic cases.
- To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
- Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home
- To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team
Key Competencies:
- Understanding the organisational environment
- Understanding the organisations goal and objectives
- Supporting and working with others
- Delivering Objectives
- Dealing with Changing Circumstances
- Sharing and Co-operating
Job description
Job responsibilities
What's involved:
- To assist with the administration and management of clients accessing the SARC service
- To arrive at the SARC within 60 minutes in the event of a call-out
- To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
- To provide advocacy service to all SARC clients
- Provide sensitive, nonjudgmental support, enabling the service user to regain control and selfesteem.
- To work within a multi-disciplinary team, liaising and providing support to each other To offer telephone support to SARC clients
- To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
- To produce clear record keeping/documentation and ensure its secure storage as per SARC policy.
- To operate within the equality and diversity framework ensuring all staff / patients receive equal treatment at all times
- Understands all company policies and procedures, delivers contractual obligations, quality audits and compliance to areas of responsibilities
- To assess, offer and gain consent from the client for any onward referrals.
- To ensure a high standard of DNA decontamination between forensic cases.
- To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
- Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home
- To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team
Key Competencies:
- Understanding the organisational environment
- Understanding the organisations goal and objectives
- Supporting and working with others
- Delivering Objectives
- Dealing with Changing Circumstances
- Sharing and Co-operating
Person Specification
Qualifications
Essential
- Essential Skills:
- Previous experience of working with vulnerable people.
- Full Driving Licence and Access to own vehicle.
- Strong communication skills both written and oral.
- Competent Computer Skills
Desirable
- Desirable Skills:
- Experience of working with victims of sexual assault.
- Relevant qualification in supporting victims of sexual abuse and/or physical abuse.
- Forensic Awareness
- Multi-Agency Working
- Benefits:
- Company pension scheme with employer contributions.
- G4S Life Assurance Scheme.
- Subsidised healthcare plan.
- Charity work- Match-IT and Payroll Giving.
- Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics).
- Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
- Progression, training and development opportunities.
Person Specification
Qualifications
Essential
- Essential Skills:
- Previous experience of working with vulnerable people.
- Full Driving Licence and Access to own vehicle.
- Strong communication skills both written and oral.
- Competent Computer Skills
Desirable
- Desirable Skills:
- Experience of working with victims of sexual assault.
- Relevant qualification in supporting victims of sexual abuse and/or physical abuse.
- Forensic Awareness
- Multi-Agency Working
- Benefits:
- Company pension scheme with employer contributions.
- G4S Life Assurance Scheme.
- Subsidised healthcare plan.
- Charity work- Match-IT and Payroll Giving.
- Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics).
- Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.
- Progression, training and development opportunities.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
