Symphony Healthcare Services Limited

Healthcare Assistant (HCA) - Martock & South Petherton,Somerset

The closing date is 07 August 2025

Job summary

Symphony Healthcare Services (SHS) has a vacancy for a part time Healthcare Assistant (HCA) to work at Martock and South Pethertonin Somerset.

You will have significant experience of working in primary care and be competent in all healthcare assistant duties.

Ideal applicants will have a genuine passion for patient care, the ability to communication effectively, combined with sound organisational skills to ensure they manage their own time and workload well, while delivering timely patient care.

We have a permanent, part time vacant post of 20 hours per week, working Monday - Friday. Working pattern to be discussed at interview.

The rate of pay for this role is £12.25, rising to £12.50 per hour, on the completion of a successful 6 month probation period.

Main duties of the job

As a Symphony HCA , your main duties will include:

New patient health checks BMI,
Urinalysis
ECG recording
INR monitoring using Coagucheck and INR Star
To undertake Doppler testing
Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
Urinalysis MSU, ACR in accordance with practice policy
Wound Care suture removal in accordance with practice policy, following training
Weight Management
Chaperoning duties
Processing and management of laboratory samples requested by GPs/Nurses
Administer influenza vaccines according to PSD, following training
Administer B12 injections according to PSD
To undertake Spirometry for GP to interpret results.
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Assisting in the assessment and surveillance of patients health and well-being
Help to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Assist with recall systems
Lifestyle advice, (diet, weight, exercise, smoking cessation, alcohol) making necessary referrals within PHCT and local support services
Maintain health promotion information in waiting room designated for patient education

About us

Symphony Healthcare Services (SHS) was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for 120,000 patients.

SHS has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with the backing and economies of scale from a central support team (particularly for HR, finance, corporate and strategic management matters).

Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset, and we aim to be a national exemplar for primary care provision. We work closely with our practice teams to support, develop and transform patient care and working practices with innovation and technology at the heart of what we do.

SHS welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, SHS we are committed to equality of opportunity for all.

SHS offers a NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to home / office-based working.

We look forward to hearing from you and receiving your application.

Date posted

24 July 2025

Pay scheme

Other

Salary

£12.21 to £12.50 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

E0215-SHSMSPHCA-0725

Job locations

Church Street Surgery

Church Street

Martock

Somerset

TA12 6JL

South Petherton Medical Centre

Bernard Way

South Petherton

Somerset

TA13 5EG

Job description

Job responsibilities

Please read the attached job description and person specification which provides a full list of duties, tasks and expectations for this role, before applying.

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Job description

Job responsibilities

Please read the attached job description and person specification which provides a full list of duties, tasks and expectations for this role, before applying.

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Person Specification

Qualifications

Essential

English & Maths GCSE (or equivalent)
NVQ Level 2 in Health & Social Care

Desirable

Care Certificate
Specific HCA qualification

Skills

Essential

Can record accurate and comprehensive notes of all consultations and encounters on patients computerised records using templates where applicable
Ability to demonstrate excellent communication skills
Can apply practice policies, standards and guidance
Audit skills
Work effectively with individuals in other agencies to meet patients needs
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Desirable

Previous experience using EMIS web
Previous experience of participation in research projects

Experience

Essential

Significant experience of previous HCA / equivalent Technician role.
Ability to carry out clinical, technical, scientific or administrative duties according to established protocols, procedures, or systems of work.
Previous experience of working in Primary Care/ or similar NHS setting.
Experience of ECG recording including setting the patient up with 24-hour ECG monitoring.

Desirable

Previous experience using EMIS web

Knowledge & Skills

Essential

Demonstrates factual knowledge of field of work.
Ability to demonstrate effective communication skills.
Strong organisational skills.
Deep understanding of the importance of patient confidentiality and data protection.

Desirable

Sound IT skills.
Experience of working in Primary Care setting.

Person Specification

Qualifications

Essential

English & Maths GCSE (or equivalent)
NVQ Level 2 in Health & Social Care

Desirable

Care Certificate
Specific HCA qualification

Skills

Essential

Can record accurate and comprehensive notes of all consultations and encounters on patients computerised records using templates where applicable
Ability to demonstrate excellent communication skills
Can apply practice policies, standards and guidance
Audit skills
Work effectively with individuals in other agencies to meet patients needs
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Desirable

Previous experience using EMIS web
Previous experience of participation in research projects

Experience

Essential

Significant experience of previous HCA / equivalent Technician role.
Ability to carry out clinical, technical, scientific or administrative duties according to established protocols, procedures, or systems of work.
Previous experience of working in Primary Care/ or similar NHS setting.
Experience of ECG recording including setting the patient up with 24-hour ECG monitoring.

Desirable

Previous experience using EMIS web

Knowledge & Skills

Essential

Demonstrates factual knowledge of field of work.
Ability to demonstrate effective communication skills.
Strong organisational skills.
Deep understanding of the importance of patient confidentiality and data protection.

Desirable

Sound IT skills.
Experience of working in Primary Care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.