Symphony Healthcare Services Limited

Healthcare Assistant (HCA) - North Petherton Surgery - Somerset

The closing date is 23 February 2026

Job summary

North Petherton Surgery (near Bridgwater in Somerset), who are part of Symphony Healthcare Services and the North Sedgemoor Primary Care Network; are looking to recruit a permanent, full time or 2 x part-time Healthcare Assistants (HCAs) to join their friendly and forward-thinking practice.

Working under the direct supervision of the Practice Nurse and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistants / Phlebotomists will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

We have 20 to 37.5 vacant hours available and specific working patterns (days and times) will be agreed during the interview process. Job share will be considered or full time hours for 1 person - please state in your application your preference.

Pay Rate: £12.65 to £12.95 per hour. Starting salary will be offered based on your previous experience in the role.

This is an excellent opportunity for people passionate about patient care and who are eager to support individuals in navigating health and care systems, whilst working closely with the clinical teams to improve patient outcomes.

**** Previous Applicants Need Not Apply ****

Main duties of the job

  • Perform new patient and NHS health checks
  • Undertake prediabetes reviews including giving lifestyle advice, (diet, weight, exercise, smoking cessation, alcohol) making necessary referrals within PHCT/local support services
  • Undertake point of care testing for cholesterol, HbA1c, and INR
  • ECG recording
  • Blood Pressure monitoring including issuing HBPM in accordance with practice policy
  • Phlebotomy

**** Please see attached job description for a full list of duties, tasks and responsibilities ****

About us

Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.

Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).

Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.

Symphony welcomes applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.

Symphony offers an NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to hybrid working (where applicable).

We look forward to hearing from you and receiving your application.

Details

Date posted

09 February 2026

Pay scheme

Other

Salary

£12.65 to £12.95 an hour - starting salary will be based on previous experience.

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

E0215-HCANPSFEB-2026

Job locations

North Petherton Surgery

Mill Street

North Petherton

Bridgwater

Somerset

TA6 6LX


Job description

Job responsibilities

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Please read full Job Description attached before applying

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Job description

Job responsibilities

***********************************************************

Please read full Job Description attached before applying

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Person Specification

Knowledge & Skills

Essential

  • Demonstrates sound factual knowledge of field of work
  • Ability to demonstrate excellent communication skills
  • Ability to work well under pressure
  • Strong organisational skills
  • IT literate
  • Willingness to work flexibly (potentially across multiple sites)
  • Good understanding of the importance of confidentiality

Desirable

  • Previous experience using EMIS web

Qualifications

Essential

  • English & Maths GCSE (or equivalent)
  • NVQ Level 2 in Health and Social Care
  • Care Certificate

Desirable

  • HCA Training
  • Qualified in Phlebotomy
  • NVQ Level 3 in Health and Social Care

Experience

Essential

  • Previous experience of working as an HCA / Phlebotomist or equivalent
  • Can carry out clinical, technical, scientific or administrative duties
  • according to established protocols or procedures, or systems of work

Desirable

  • Previous experience of working in Primary Care/or similar NHS setting

Aptitude and Personal Qualities

Essential

  • Conscientious, hardworking and self- motivated to work with minimal supervision
  • Creative and tenacious in finding solutions to difficult problems
  • Ability to work with information, clinicians, social workers and managers
  • Ability to meet deadlines and work under pressure
  • Ability to engage and sustain relationships with all professionals, other organisations and service-users
  • Approachable and flexible
  • Honest and reliable
  • Enthusiastic
  • Sensitive to patients needs

Desirable

  • Awareness of blood-borne viruses
Person Specification

Knowledge & Skills

Essential

  • Demonstrates sound factual knowledge of field of work
  • Ability to demonstrate excellent communication skills
  • Ability to work well under pressure
  • Strong organisational skills
  • IT literate
  • Willingness to work flexibly (potentially across multiple sites)
  • Good understanding of the importance of confidentiality

Desirable

  • Previous experience using EMIS web

Qualifications

Essential

  • English & Maths GCSE (or equivalent)
  • NVQ Level 2 in Health and Social Care
  • Care Certificate

Desirable

  • HCA Training
  • Qualified in Phlebotomy
  • NVQ Level 3 in Health and Social Care

Experience

Essential

  • Previous experience of working as an HCA / Phlebotomist or equivalent
  • Can carry out clinical, technical, scientific or administrative duties
  • according to established protocols or procedures, or systems of work

Desirable

  • Previous experience of working in Primary Care/or similar NHS setting

Aptitude and Personal Qualities

Essential

  • Conscientious, hardworking and self- motivated to work with minimal supervision
  • Creative and tenacious in finding solutions to difficult problems
  • Ability to work with information, clinicians, social workers and managers
  • Ability to meet deadlines and work under pressure
  • Ability to engage and sustain relationships with all professionals, other organisations and service-users
  • Approachable and flexible
  • Honest and reliable
  • Enthusiastic
  • Sensitive to patients needs

Desirable

  • Awareness of blood-borne viruses

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

North Petherton Surgery

Mill Street

North Petherton

Bridgwater

Somerset

TA6 6LX


Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)


Employer details

Employer name

Symphony Healthcare Services Limited

Address

North Petherton Surgery

Mill Street

North Petherton

Bridgwater

Somerset

TA6 6LX


Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Practice Manager

Deanna Campbell

deanna.campbell1@nhs.net

Details

Date posted

09 February 2026

Pay scheme

Other

Salary

£12.65 to £12.95 an hour - starting salary will be based on previous experience.

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

E0215-HCANPSFEB-2026

Job locations

North Petherton Surgery

Mill Street

North Petherton

Bridgwater

Somerset

TA6 6LX


Supporting documents

Privacy notice

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