Symphony Healthcare Services Limited

Healthcare Assistant - Minor Injuries Unit - Burnham on Sea, Somerset

The closing date is 29 March 2026

Job summary

Symphony are recruiting for a committed and caring Healthcare Assistant to join our dynamic, patient-centred teams at Symphony North (Burnham on Sea, Berrow and Highbridge Medical Centres) and Burnham on Sea War Memorial Hospital (MIU) in Somerset.

You'll be a confident, able to independently support and manage patients, while working collaboratively with our multidisciplinary teams to deliver safe, patient focused care.

If you're passionate about healthcare, thrive in a fast paced environment and enjoy working as part of a supportive and forward thinking team -we would love to hear from you!

Main duties of the job

Working under the supervision of the Nurse Manager and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

The post-holder will also work within the Minor Injuries Unit, supporting the Emergency Care Practitioner and Primary Care Practitioner in the assessment and management of patients presenting with minor injuries and urgent primary care needs. The Healthcare Assistant will assist with clinical observations, wound care, patient preparation and general support to ensure safe, effective and timely patient care in accordance with practice protocols and scope of practice.

About us

Established in 2016, Symphony Healthcare Services (Symphony) provides NHS primary care provision across 21 sites within Somerset, linked to 14 general practice contracts. The organisation cares for approximately 132,000 patients and employs around 600 staff.

Symphony is a subsidiary of Somerset NHS Foundation Trust and manages its services through the support of a central team (including HR, finance, corporate and operational governance).

Providing NHS services is at the heart of what we do. Specifically, our vision is to be at the forefront of sustainable, high quality general practice, collaborating with our communities to improve experiences and health outcomes. We work closely with our practice teams to grow, enhance, and transform our services for the benefit of patients and staff.

Symphony welcomes applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony is committed to equality opportunity for all.

Symphony offers an NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to hybrid working (where applicable).

We look forward to hearing from you and receiving your application.

Date posted

13 March 2026

Pay scheme

Other

Salary

£12.69 to £12.95 an hour - starting salary will be offered based on previous experience.

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

E0215-HCAMIU03-2026

Job locations

War Memorial Hospital

6 Love Lane

Burnham-on-sea

Somerset

TA8 1ED

Burnham Medical Centre

Love Lane

Burnham-on-sea

Somerset

TA8 1EU

Berrow Health Campus

Brent Road

Burnham-on-sea

Somerset

TA8 2JU

Highbridge Medical Centre

Pepperall Road

Highbridge

Somerset

TA9 3YA

Job description

Job responsibilities

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Please read the attached job description in full before applying.

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Job description

Job responsibilities

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Please read the attached job description in full before applying.

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Person Specification

Experience

Essential

Previous experience of working as an HCA or equivalent
Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work.
Excellent communication, negotiation, and change management skills
Experience of working autonomously.
Experience of Infection and Prevention Control Management.
New patient health checks BMI, Urinalysis
ECG recording
INR monitoring using Coagucheck and INR Star
To undertake Doppler testing
Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
Urinalysis MSU, ACR in accordance with practice policy
Wound Care suture removal in accordance with practice policy, following training
Weight Management
Chaperoning duties
Administer influenza vaccines according to PSD, following training
Administer B12 injections according to PSD
To undertake Spirometry for GP to interpret results

Desirable

Previous experience working in a Primary Care environment or MIU

Qualifications

Essential

Care Certificate
NVQ Level 2 in Health & Social Care
English & Maths GCSE (or equivalent) at pass level

Desirable

HCA Training

Person Specification

Experience

Essential

Previous experience of working as an HCA or equivalent
Can carry out clinical, technical, scientific or administrative duties according to established protocols or procedures, or systems of work.
Excellent communication, negotiation, and change management skills
Experience of working autonomously.
Experience of Infection and Prevention Control Management.
New patient health checks BMI, Urinalysis
ECG recording
INR monitoring using Coagucheck and INR Star
To undertake Doppler testing
Blood Pressure Monitoring following practice hypertension guidelines, issue HBPM in accordance with practice policy
Phlebotomy including perform annual blood tests, BP, BMI, ACR as requested for patients with chronic diseases
Urinalysis MSU, ACR in accordance with practice policy
Wound Care suture removal in accordance with practice policy, following training
Weight Management
Chaperoning duties
Administer influenza vaccines according to PSD, following training
Administer B12 injections according to PSD
To undertake Spirometry for GP to interpret results

Desirable

Previous experience working in a Primary Care environment or MIU

Qualifications

Essential

Care Certificate
NVQ Level 2 in Health & Social Care
English & Maths GCSE (or equivalent) at pass level

Desirable

HCA Training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.