Symphony Healthcare Services Limited

Medicines Management Technician - Highbridge Medical Centre

Information:

This job is now closed

Job summary

Due to expansion, we are looking for a pharmacy technician to join our team located at Highbridge Medical Centre.

We offer full training and support from our established SHS team of pharmacy technicians and pharmacists, and you will be given opportunities to develop your chosen career pathway.

You will assist with medicines reconciliation and answer medication queries from patients and community pharmacies, as well as supporting the practice with all aspects of medication safety. You will liaise with GPs, practice staff, community pharmacies and secondary care colleagues, and have direct contact with patients and carers.

You will need to demonstrate ability to use initiative, have a positive attitude and approach towards problem solving, and be a good team player.

Both part time and full time hours considered.

Please open the job description/person specification for a comprehensive overview of the role.

For more information contact Kate Jones, Symphony Lead Pharmacist kate.jones1@somersetft.nhs.uk .nhs.uk phone: 07464 494767, Helen Belben, Lead Medicines Management Technician helen.belben@nhs.net phone 07749 254496 or Sally Cowie, Practice Manager at Highbridge Medical Centre sally.cowie@nhs.net

Closing date: 28th November 2023

Interview Date: 6th December 2023

Main duties of the job

To support the practice pharmacist and clinical teams, including:

    1. support the practice pharmacist with medicines reconciliation in accordance with practice protocols and to update patients medical records and prescriptions.
    2. carry out medication switches, dose optimisation and medicines synchronisation to ensure safe and cost-effective prescribing
    3. initiate repeat prescribing (eRD) for appropriate patients
    4. provide advice to GPs, staff and patients in changes to prescribing in order to support the improvement of prescribing safety, quality and cost effectiveness
    5. participate in medication audits and QOF quality improvement projects
    6. support practices to meet QOF indicators
    7. support patient safety with high risk drug monitoring and other safety scorecard indicators
    8. respond to medication queries from patients and staff (received via AskMyGP, phone, e-mail) in a professional manner referring to the appropriate clinician as necessary
    9. advise on the sourcing and safe management of medicines as appropriate
    10. action drug alerts

About us

Symphony Healthcare Services Ltd. is a growing primary care organisation based in Somerset which aims to improve and develop the best patient-centred care and services in the country, and we are embracing change within general practice by implementing new and innovative models of care. If you are passionate about delivering outstanding healthcare and share our values, join us to support the achievement of our goals.

Details

Date posted

14 November 2023

Pay scheme

Other

Salary

£13.72 to £14.57 an hour depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

E0215-23-0207

Job locations

Highbridge Medical Centre

Pepperall Road

Highbridge

Somerset

TA9 3YA


Job description

Job responsibilities

JOB SUMMARY

To support SHS practices in providing safe, effective and efficient systems for medicines reconciliation on transfer of care, and to support the repeat prescribing systems. The post-holder will help patients to get the best from their medicines by supporting systems to improve the continuity of care, supporting improvements to streamline the repeat prescribing processes, minimising clinical risk and reducing waste. The post-holder will be based at our xxxxxxxx hub, but may be asked to work across our other medicines management hubs and practices

MAIN DUTIES AND RESPONSIBILITIES

To support the practice pharmacist and clinical teams, including:

    1. support the practice pharmacist with medicines reconciliation in accordance with practice protocols and to update patients’ medical records and prescriptions.
    2. carry out medication switches, dose optimisation and medicines synchronisation to ensure safe and cost-effective prescribing
    3. initiate repeat prescribing (eRD) for appropriate patients
    4. provide advice to GPs, staff and patients in changes to prescribing in order to support the improvement of prescribing safety, quality and cost effectiveness
    5. participate in medication audits and QOF quality improvement projects
    6. support practices to meet QOF indicators
    7. support patient safety with high risk drug monitoring and other safety scorecard indicators
    8. respond to medication queries from patients and staff (received via AskMyGP, phone, e-mail) in a professional manner referring to the appropriate clinician as necessary
    9. advise on the sourcing and safe management of medicines as appropriate
    10. action drug alerts
    11. provide information on KPIs to show benefits of post
    12. act as a link between practice and local community and hospital pharmacy services
    13. support the prescription clerk team to resolve medicine related queries
    14. support medicines optimisation assistants and pre-registration pharmacy technicians to develop in their roles
    15. undertake any other duties appropriate to the post as required

DISCLAIMER

This job description does not purport to cover all aspects of the post holder’s duties but is intended to be indicative of the main areas of responsibility.

Contribution to the Implementation of Services:

The post-holder will:

· apply SHS policies, standards and guidance.

· participate in audits where appropriate.

Job description

Job responsibilities

JOB SUMMARY

To support SHS practices in providing safe, effective and efficient systems for medicines reconciliation on transfer of care, and to support the repeat prescribing systems. The post-holder will help patients to get the best from their medicines by supporting systems to improve the continuity of care, supporting improvements to streamline the repeat prescribing processes, minimising clinical risk and reducing waste. The post-holder will be based at our xxxxxxxx hub, but may be asked to work across our other medicines management hubs and practices

MAIN DUTIES AND RESPONSIBILITIES

To support the practice pharmacist and clinical teams, including:

    1. support the practice pharmacist with medicines reconciliation in accordance with practice protocols and to update patients’ medical records and prescriptions.
    2. carry out medication switches, dose optimisation and medicines synchronisation to ensure safe and cost-effective prescribing
    3. initiate repeat prescribing (eRD) for appropriate patients
    4. provide advice to GPs, staff and patients in changes to prescribing in order to support the improvement of prescribing safety, quality and cost effectiveness
    5. participate in medication audits and QOF quality improvement projects
    6. support practices to meet QOF indicators
    7. support patient safety with high risk drug monitoring and other safety scorecard indicators
    8. respond to medication queries from patients and staff (received via AskMyGP, phone, e-mail) in a professional manner referring to the appropriate clinician as necessary
    9. advise on the sourcing and safe management of medicines as appropriate
    10. action drug alerts
    11. provide information on KPIs to show benefits of post
    12. act as a link between practice and local community and hospital pharmacy services
    13. support the prescription clerk team to resolve medicine related queries
    14. support medicines optimisation assistants and pre-registration pharmacy technicians to develop in their roles
    15. undertake any other duties appropriate to the post as required

DISCLAIMER

This job description does not purport to cover all aspects of the post holder’s duties but is intended to be indicative of the main areas of responsibility.

Contribution to the Implementation of Services:

The post-holder will:

· apply SHS policies, standards and guidance.

· participate in audits where appropriate.

Person Specification

Experience

Essential

  • 1) At least 2 years practical experience of working as a pharmacy technician in primary care, community or secondary care setting
  • 2) Experience of providing pharmaceutical and prescribing advice
  • 3) Practical experience of computerised recoding systems
  • 4) Experience of prescriptions processes and systems

Desirable

  • 1) Experience of systems to support patients in Primary Care setting
  • 2) Good clinical pharmacy knowledge
  • 3) Experience of project implementation

Personal Qualities

Essential

  • 1)Attention to detail
  • 2)Good communication skills, written and oral
  • 3)IT and Keyboard skills
  • 4)Ability to follow procedures and work to deadlines
  • 5)Ability to handle situations of potential conflict
  • 6)Problem solving skills
  • 7)Ability to work on own initiative
  • 8)Ability to work as part of a team
  • 9)Excellent interpersonal skills
  • 10)Influencing and negotiating skills
  • 11)Ability to plan and organise

Desirable

  • Knowledge of the General Practice environment
  • Knowledge of prescribing systems relating to GP practice, community

Qualifications

Essential

  • - BTech. City and Guilds or Apothecary Hall,
  • - NVQ level 3 with BTech in Pharmaceutical Sciences
  • - Registered with the General Pharmaceutical Council

Desirable

  • Accredited Medicines Management Technician
Person Specification

Experience

Essential

  • 1) At least 2 years practical experience of working as a pharmacy technician in primary care, community or secondary care setting
  • 2) Experience of providing pharmaceutical and prescribing advice
  • 3) Practical experience of computerised recoding systems
  • 4) Experience of prescriptions processes and systems

Desirable

  • 1) Experience of systems to support patients in Primary Care setting
  • 2) Good clinical pharmacy knowledge
  • 3) Experience of project implementation

Personal Qualities

Essential

  • 1)Attention to detail
  • 2)Good communication skills, written and oral
  • 3)IT and Keyboard skills
  • 4)Ability to follow procedures and work to deadlines
  • 5)Ability to handle situations of potential conflict
  • 6)Problem solving skills
  • 7)Ability to work on own initiative
  • 8)Ability to work as part of a team
  • 9)Excellent interpersonal skills
  • 10)Influencing and negotiating skills
  • 11)Ability to plan and organise

Desirable

  • Knowledge of the General Practice environment
  • Knowledge of prescribing systems relating to GP practice, community

Qualifications

Essential

  • - BTech. City and Guilds or Apothecary Hall,
  • - NVQ level 3 with BTech in Pharmaceutical Sciences
  • - Registered with the General Pharmaceutical Council

Desirable

  • Accredited Medicines Management Technician

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Symphony Healthcare Services Limited

Address

Highbridge Medical Centre

Pepperall Road

Highbridge

Somerset

TA9 3YA


Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)


Employer details

Employer name

Symphony Healthcare Services Limited

Address

Highbridge Medical Centre

Pepperall Road

Highbridge

Somerset

TA9 3YA


Employer's website

https://www.symphonyhealthcareservices.com/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Medicines Management Technician

Helen Belben

helen.belben@nhs.net

07749254496

Details

Date posted

14 November 2023

Pay scheme

Other

Salary

£13.72 to £14.57 an hour depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

E0215-23-0207

Job locations

Highbridge Medical Centre

Pepperall Road

Highbridge

Somerset

TA9 3YA


Supporting documents

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