Job summary
To contribute to responsibility for the ordering and management of retail medicines and products within the Outpatient Pharmacy working collaboratively together with the other Pharmacy staff under the guidance of the pharmacy manager
To contribute to the identification of potential problems in the administration of medicines such as medicine interactions, newly prescribed drugs, physical factors that could affect patient compliance etc
To contribute to the development and maintenance of a high quality and timely outpatient service for patients.
To contribute to the safe and accurate issue of completed dispensed prescriptions to patients
Provide advice to patients on the use of medicines and on general health and lifestyle matters within own capability, referring to a pharmacist where necessary or in doubt
Receive and give out completed prescriptions under the guidance of the Responsible pharmacist, providing feedback to the pharmacist on information provided or requested by patients
To contribute to ensuring that retail products are stored in appropriate conditions
Main duties of the job
To contribute to the provision of a patient focused pharmacy service
To contribute to the development and maintenance of effective and efficient working processes in all retail activities
To contribute to the induction training and development of new retail staff
To act as a role model for the other retail staff
To contribute to the development of, maintenance of and adherence to retail
Standard Operating Procedures.
To encourage good communication between all pharmacy staff by personal example
Provide advice to patients on the use of medicines and on general health and lifestyle matters within own capability
Receive and give out completed prescriptions under the guidance of the Responsible pharmacist, providing feedback on information provided to or requested by patients
To contribute to ensuring that retail products are stored in appropriate conditions
To contribute to ensuring that procedures are in place for the safe disposal of returned medicines from individuals or households and expired pharmacy stock
medications.
To contribute to keeping the main information services and/or reference sources readily available and up to date.
To contribute to ensuring the safe and accurate issue of completed and checked dispensed prescriptions to patients
To work collaboratively with all other pharmacy staff
About us
KFM is a provider of healthcare support services.
The purpose of KFM is to partner with and support healthcare providers in providing world class patient care, with all profits and cost savings reinvested in the NHS.
KFM provides a fully managed service across all clinical areas which includes providing all required clinical supplies and equipment along with maintenance, training and technical support, endoscopy decontamination, sterile services, renal dialysis support, outpatients pharmacy, radiology IT, transformation and project management. KFM also runs a procurement and contract management service for all departments.
KFM is a Limited Liability Partnership owned by Kings College Hospital NHS Foundation Trust with no private sector partners. KFM is a public authority not a private company.
KFM has an annual turnover of around £150 million and 250 staff.
Job description
Job responsibilities
We are currently seeking for a Pharmacy Counter Assistant who can and are able to:
Contribute to responsibility for the ordering and management of retail medicines and products within the Outpatient Pharmacy working collaboratively together with the other Pharmacy staff under the guidance of the pharmacy manager
Contribute to the identification of potential problems in the administration of medicines such as medicine interactions, newly prescribed drugs, physical factors that could affect patient compliance etc
Contribute to the development and maintenance of a high quality and timely outpatient service for patients.
Contribute to the safe and accurate issue of completed dispensed prescriptions to patients
Provide advice to patients on the use of medicines and on general health and lifestyle matters within own capability, referring to a pharmacist where necessary or in doubt Receive and give out completed prescriptions under the guidance of the
Responsible pharmacist, providing feedback to the pharmacist on information provided or requested by patients Contribute to ensuring that retail products are stored in appropriate conditions
Skills: Good listening & communication skills Prioritisation, and the employment of good time management
Knows own skill and knowledge limits and when therefore to promptly refer to a pharmacist or manager
Can use a Retail till and has basic keyboard skills Employ good interpersonal skills with work colleagues and with customers Deal sensitively with difficult, angry, annoyed patients and/or healthcare colleagues Methodical and accurate approach to practical tasks
Qualifications:GSCE English, Maths and science Grade A to C or equivalent NVQ Pharmacy Services Level 2 or equivalent proven experience Previous experience of working in a Hospital or Community Pharmacy Customer Services
Job description
Job responsibilities
We are currently seeking for a Pharmacy Counter Assistant who can and are able to:
Contribute to responsibility for the ordering and management of retail medicines and products within the Outpatient Pharmacy working collaboratively together with the other Pharmacy staff under the guidance of the pharmacy manager
Contribute to the identification of potential problems in the administration of medicines such as medicine interactions, newly prescribed drugs, physical factors that could affect patient compliance etc
Contribute to the development and maintenance of a high quality and timely outpatient service for patients.
Contribute to the safe and accurate issue of completed dispensed prescriptions to patients
Provide advice to patients on the use of medicines and on general health and lifestyle matters within own capability, referring to a pharmacist where necessary or in doubt Receive and give out completed prescriptions under the guidance of the
Responsible pharmacist, providing feedback to the pharmacist on information provided or requested by patients Contribute to ensuring that retail products are stored in appropriate conditions
Skills: Good listening & communication skills Prioritisation, and the employment of good time management
Knows own skill and knowledge limits and when therefore to promptly refer to a pharmacist or manager
Can use a Retail till and has basic keyboard skills Employ good interpersonal skills with work colleagues and with customers Deal sensitively with difficult, angry, annoyed patients and/or healthcare colleagues Methodical and accurate approach to practical tasks
Qualifications:GSCE English, Maths and science Grade A to C or equivalent NVQ Pharmacy Services Level 2 or equivalent proven experience Previous experience of working in a Hospital or Community Pharmacy Customer Services
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Person Specification
General Requirements
Essential
- Please refer to job description above
Desirable
- Please refer to job description above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
