Summerhill Services Limited

Housekeeper

The closing date is 06 June 2025

Job summary

POSTS & HOURS:

HousBased at: Oleaster CentrePost: 28 hrs(4 days inc alternative weekends. 8days on 6 days off )Salary: £18160.33

At SSL we rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals from all walks of life regardless ofage,gender reassignment, marital status or civil partnership, pregnancy or maternity, disability, race, religion or belief, sex or sexual orientation.

DisclosureAll roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), satisfactory reference check, qualifications' check, occupational health check and mandatory training prior to commencement of employment.

Main duties of the job

To work as a member of the Hotel Services/Ward team by contributing to the provision of a comfortable and effective stay for patients. To be responsible for over seeing that the ward is clean and tidy, that patient's food is delivered correctly, that repairs, maintenance, linen services and consumables are available to contribute to a pleasant and welcoming atmosphere.

About us

At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services. At SSL we take pride in our focus to support and contribute to the Trust's aim which is to help people get better and challenge the stigma associated with mental illness.

Sustainability - All staff are expected to support SSL in meeting our 'Green' objectives, being responsible and considerate with regards to all 'resources' used and acting to minimise waste (e.g., products purchased, miles travelled, or power used). SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation.

The health and safety of our staff is our top priority. We partner with our occupational health provider to check/offer vaccinations for Hepatitis B, Tetanus, Polio, Diphtheria, Measles, Mumps, and rubella (MMR) Varicella, Bacillus Calmette-Gurin (BCG) in line with recommended best practices for healthcare settings.

For more information visit:www.ssl-delivermore.com

To check all our vacancies visit:

https://bit.ly//SummerhillservicesJobs

Details

Date posted

19 May 2025

Pay scheme

Other

Salary

£18,160.33 to £24,321.87 a year £18160.33per annum (£24321.87FTE)

Contract

Permanent

Working pattern

Part-time

Reference number

MB-OL-HK-28

Job locations

Oleaster Centre

6 Mindelsohn Cresent

Edgbaston, Birmingham

B15 2SY


Job description

Job responsibilities

Key Responsibilities:

GENERAL

Responsible for ensuring, in conjunction with the ward team, that the cleaning standards meet the agreed levels, and that any shortfalls are dealt with quickly. Assist with the cleaning and catering tasks as described in works schedule.

Responsible for ensuring the day area, dining room and interview rooms, are kept clean, tidy and welcoming for patients and visitors.

Responsible for the cleaning of patients en-suite bedrooms and that they are kept clean and free of clutter at all times, and that the ward is tidy throughout.

Responsible for establishing, maintaining and assisting with a programme of curtain changing throughout the ward, in line with Trust policy.

Responsible for ensuring that following the patients discharge, the en-suite bedroom is cleaned and equipped in preparation for the next admission.

Responsible for ensuring patients personal clothing is washed and correctly stored.

Responsible for ordering of consumables and other supplies, ensuring that these are correctly stored, and used in rotation.

Responsible for assisting nursing staff in cleaning medical equipment.

To attend all mandatory and non mandatory training as required.

To be responsible for all patients meals, snacks and beverages including special diets, adhering to standards and procedures and training practices for the delivery and service of all meals.

Responsible for ensuring the ward complies with the Trust Food hygiene policy i.e fridge temperature and brings to the Clinical Managers attention any no compliance.

It is everyone responsible to be aware of infection control procedures and to carry out relevant training.

Every member of staff has a responsibility to be aware of and follow at all times, the relevant national and local policy in relation to the safeguarding of children, the safeguarding of vulnerable adults and the control of infection.

Job description

Job responsibilities

Key Responsibilities:

GENERAL

Responsible for ensuring, in conjunction with the ward team, that the cleaning standards meet the agreed levels, and that any shortfalls are dealt with quickly. Assist with the cleaning and catering tasks as described in works schedule.

Responsible for ensuring the day area, dining room and interview rooms, are kept clean, tidy and welcoming for patients and visitors.

Responsible for the cleaning of patients en-suite bedrooms and that they are kept clean and free of clutter at all times, and that the ward is tidy throughout.

Responsible for establishing, maintaining and assisting with a programme of curtain changing throughout the ward, in line with Trust policy.

Responsible for ensuring that following the patients discharge, the en-suite bedroom is cleaned and equipped in preparation for the next admission.

Responsible for ensuring patients personal clothing is washed and correctly stored.

Responsible for ordering of consumables and other supplies, ensuring that these are correctly stored, and used in rotation.

Responsible for assisting nursing staff in cleaning medical equipment.

To attend all mandatory and non mandatory training as required.

To be responsible for all patients meals, snacks and beverages including special diets, adhering to standards and procedures and training practices for the delivery and service of all meals.

Responsible for ensuring the ward complies with the Trust Food hygiene policy i.e fridge temperature and brings to the Clinical Managers attention any no compliance.

It is everyone responsible to be aware of infection control procedures and to carry out relevant training.

Every member of staff has a responsibility to be aware of and follow at all times, the relevant national and local policy in relation to the safeguarding of children, the safeguarding of vulnerable adults and the control of infection.

Person Specification

Training

Essential

  • Level 2 qualification in housekeeping/ Support Services/Food Hygiene OR Substantial previous experience and the willingness to undertake the NVQ Level 2 in Housekeeping/Support Services.

Desirable

  • NVQ2 Customer care BICSc COPC Certificate Infection Control.

Knowledge

Essential

  • Previous experience in a domestic/catering role. Understanding importance /relevance of good food hygiene practice. Ability to deal with complaints and any other issues.

Desirable

  • Experience of working in an NHS setting/ Mental Health Environment. Food Service experience.

Skills and personal Qualities

Essential

  • Good verbal and written communication skills. Good literacy and numeracy skills. Ability to use own Initiative when necessary.
  • Able to work alone, or as part of a multi-disciplinary team. Able to report and feedback effectively. Drive and enthusiasm. Calm disposition.
  • Non-judgemental approach. Empathy towards Service Users Ability to prioritise tasks.
  • Able to complete stores requests and submit to supervisor.

Other

Essential

  • Flexible and adaptable approach Able to work unsociable hours. The post holder will be required to work across SSL/Trust Sites. Full, clean Driving Licence. Good Attendance record
Person Specification

Training

Essential

  • Level 2 qualification in housekeeping/ Support Services/Food Hygiene OR Substantial previous experience and the willingness to undertake the NVQ Level 2 in Housekeeping/Support Services.

Desirable

  • NVQ2 Customer care BICSc COPC Certificate Infection Control.

Knowledge

Essential

  • Previous experience in a domestic/catering role. Understanding importance /relevance of good food hygiene practice. Ability to deal with complaints and any other issues.

Desirable

  • Experience of working in an NHS setting/ Mental Health Environment. Food Service experience.

Skills and personal Qualities

Essential

  • Good verbal and written communication skills. Good literacy and numeracy skills. Ability to use own Initiative when necessary.
  • Able to work alone, or as part of a multi-disciplinary team. Able to report and feedback effectively. Drive and enthusiasm. Calm disposition.
  • Non-judgemental approach. Empathy towards Service Users Ability to prioritise tasks.
  • Able to complete stores requests and submit to supervisor.

Other

Essential

  • Flexible and adaptable approach Able to work unsociable hours. The post holder will be required to work across SSL/Trust Sites. Full, clean Driving Licence. Good Attendance record

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Summerhill Services Limited

Address

Oleaster Centre

6 Mindelsohn Cresent

Edgbaston, Birmingham

B15 2SY


Employer's website

https://summerhillservicesltd.com/ (Opens in a new tab)

Employer details

Employer name

Summerhill Services Limited

Address

Oleaster Centre

6 Mindelsohn Cresent

Edgbaston, Birmingham

B15 2SY


Employer's website

https://summerhillservicesltd.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Domestic & Housekeeping Manager

Margaret Beckford

margaret.beckford1@nhs.net

Details

Date posted

19 May 2025

Pay scheme

Other

Salary

£18,160.33 to £24,321.87 a year £18160.33per annum (£24321.87FTE)

Contract

Permanent

Working pattern

Part-time

Reference number

MB-OL-HK-28

Job locations

Oleaster Centre

6 Mindelsohn Cresent

Edgbaston, Birmingham

B15 2SY


Supporting documents

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