Children and Young People Admin Assistant

Job summary

This is an opportunity to work as part of a charity committed to our Vision of enabling everyone in our communities to achieve better mental health. TOG Mind is a fast-paced charity delivering a wide variety of mental health and emotional wellbeing services. In your role as Admin Assistant you will work as part of the #Thrive service will be responsible for:

As an admin assistant your job will be to provide administration support and to assist with front of house/reception cover at one of our hubs for children, young people and families.

You will be responsible for greeting people, accepting referrals, signposting to other services and ensuring the space is welcoming and safe as well as respecting client confidentiality.

Main duties of the job

#Thrive is a multi agency emotional wellbeing service for children and young people, delivered in partnership with Pennine Care and Your Trust. Within this role you will work as part of a wider multi agency administration team working in a trauma informed approach, treating everyone with respect, compassion and understanding.

You will be responsible for offering a warm welcome to young people and families entering our hub, ensuring the space is inviting, safe and calming, You will be a vital member of the team, accepting and processing referrals, handling enquiries, managing waiting lists, inputting data onto our client management system and providing general administrative support to the team.

About us

To continue to provide the best quality local mental health services in prevention, early intervention and primary care; alongside empowering individuals and our communities to live well. We provide a wide range of services to our local communities. We provide support to individuals, groups, and families. We work with people of all ages and have a dedicated Youth in Mind team providing support to Children and Young people. We typically work with over 5,000 people per year and have consistently received feedback that over 70% of people felt their wellbeing had improved as a result of using our services.