Enhanced Access Receptionist

Job description

Job responsibilities

To work as part of a team in providing a high quality, efficient administrative support service on behalf of Lincolnshire and District Medical Services (LADMS) for the practices involved within the Enhanced Access service.

To provide an accurate, confidential, and efficient receptionist service across the East Lindsey District. To support the requirements of the Enhanced Access contracts delivered by LADMS.

Person Specification

Skills and Knowledge

Essential

• A smartly presented and pleasant mannered individual.
• Ensure an effective and efficient reception service is provided to patients.
• Good communication and relationship building skills with a caring attitude.
• Ability to use own initiative and provide support whilst on shift. I.e. receive and make telephone calls when required.
• Ability to prioritise workload, adhere to company procedures and to be proactive in your approach.
• Good IT skills and attention to detail to ensure medical records are accurate.
• Reliable individual with good time management.
• Ability to work under pressure and deal with all general enquires.
• A calm resilient individual who can deal with emergencies.
• Understanding, acceptance and adherence to the need for strict confidentiality.

Desirable

• Preferred but not required -
• Knowledge with Systm One.
• Own a Smartcard.
• Previous NHS reception experience.
• Basic IT skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire And District Medical Services (LADMS)

Address

Skegness & District Hospital

Dorothy Avenue

Skegness

Lincolnshire

PE25 2BS

Employer's website

http://www.ladms.co.uk/ (Opens in a new tab)