Lincolnshire And District Medical Services (LADMS)

Team Coordinator

Information:

This job is now closed

Job summary

We are looking to appoint an enthusiastic, hardworking and extremely organised Team Coordinator for our busy medical services team who has a wide-ranging skillset and who can adapt and be flexible to complete the tasks that you will be responsible for.

This is a busy and hugely varied role; good interpersonal skills are required at all levels. From compliance tasks and credential collation, data entry, answering emails and phone calls recruiting staff to be on our books, raising the company profile through updating the content on the company website, theres certainly never a dull moment!

You will be a confident user of the full Microsoft Office suite including Outlook and the use of Excel spreedsheets and powerpoints. You will receive system and procedures/process training and will be supported by an equally hard working and caring colleagues.

You will be required to work on your own initiative and demonstrate a willingness to help others and will be a key valued member of the team. The candidate will be expected to be able to prioritise work and meet deadlines to fulfil the requirements of the post.

Excellent interpersonal and communication skills are essential combined with an ability to build effective working and stakeholder relationships, be approachable and with a flexible approach to work. If you feel you have the skills and experience for this post, we would love to hear from you.

Main duties of the job

Using initiative, to work as a proactive and professional team member to provide an accurate, confidential, comprehensive, and efficient general and administrative administration service to all staff and stakeholders relevant to the role and in line with company policies and procedures.

Company Staff Credential Programme: to oversee the company staff credential procedure to ensure that the company is always compliant with staff legislation, meaning that staff are able to work without legal or financial implication

LADMS Chambers CIC: to maximise on opportunities and to oversee the recruitment of new clinicians through the company recruitment process and to regularly advertise through using initiative, social media, and alternative pathways

Media & Website management: to creatively manage and update the company website and social media platforms associated with the company, as per the Senior Management Team requirements

INR Service: to oversee the INR service, ensuring patients within Lincolnshire have a proactive Anticoagulation service

Data Management: to accurately pull Primary Care (PCN) Hub data return & utilisation data and circulate to the relevant stakeholders such as PCN Managers and the integrated Care Board (ICB)

Any other tasks relevant and appropriate to the role as instructed by the Senior Management Team

About us

LADMS are a professional team aimed at providing the best and most effective care for patient services, contracted by various support services within the NHS. We pride our self on delivering a high standard of administrative and medical patient centered services within the Lincolnshire region.

Company benefits

  • Free on-site parking
  • Sick pay
  • Eye sight tests reimbursement

Details

Date posted

31 March 2024

Pay scheme

Other

Salary

Depending on experience Competitive

Contract

Permanent

Working pattern

Full-time

Reference number

E0187-23-0005

Job locations

Fairfield Enterprise Centre

Lincoln Way

Fairfield Industrial Estate

Louth

Lincolnshire

LN11 0LS


Job description

Job responsibilities

Reporting to the Office Manager, to provide an efficient general and administrative service

To be part of the on-call team providing out of hours on-call support for those on duty working within the Enhanced Access Service

To be cross functional in understanding colleagues roles/tasks and flexible to assist with staff absence cover when required

Completion of Chambers Bookings, weekly, on behalf of and for the Chambers Doctors

To complete Chambers invoicing within a timely manner

Over see the Credentials, ensuring staff and clinicians documents are up to date

Maintaining the Credentials spreadsheet to an exceptional standard

Being proactive and following up on staff where Credentials are due to expire, with a sense of urgency to ensure that staff members are compliant and able to work

To book rooms and complete rotas for the INR service

To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking and forwarding messages when necessary and dealing with appropriate queries

To populate and circulate the data returns and utilisations for Enhanced Access Service, monthly

To assist with the gathering of any other statistics and information when required

To establish and maintain filing and administrative systems so that written or electronic information is easily accessible and secure

To maintain the clinical computer system and any other database systems relevant to the role in an accurate and secure manner

Any other ad hoc duties as required to do so by the Senior Management team, that are commensurate with the grade and responsibilities of the post

To be the go-to person regarding social/media platform management and website improvement

To order stock for services, following the processes

Job description

Job responsibilities

Reporting to the Office Manager, to provide an efficient general and administrative service

To be part of the on-call team providing out of hours on-call support for those on duty working within the Enhanced Access Service

To be cross functional in understanding colleagues roles/tasks and flexible to assist with staff absence cover when required

Completion of Chambers Bookings, weekly, on behalf of and for the Chambers Doctors

To complete Chambers invoicing within a timely manner

Over see the Credentials, ensuring staff and clinicians documents are up to date

Maintaining the Credentials spreadsheet to an exceptional standard

Being proactive and following up on staff where Credentials are due to expire, with a sense of urgency to ensure that staff members are compliant and able to work

To book rooms and complete rotas for the INR service

To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking and forwarding messages when necessary and dealing with appropriate queries

To populate and circulate the data returns and utilisations for Enhanced Access Service, monthly

To assist with the gathering of any other statistics and information when required

To establish and maintain filing and administrative systems so that written or electronic information is easily accessible and secure

To maintain the clinical computer system and any other database systems relevant to the role in an accurate and secure manner

Any other ad hoc duties as required to do so by the Senior Management team, that are commensurate with the grade and responsibilities of the post

To be the go-to person regarding social/media platform management and website improvement

To order stock for services, following the processes

Person Specification

Skills and Knowledge

Essential

  • Good communication skills
  • Able to work with limited supervision
  • Ability to use own initiative and prioritise workload
  • Ability to work as part of a team
  • Good IT skills
  • Good personal skills, time management, reliable
  • Ability to work under pressure

Desirable

  • Preferred but not required -
  • Knowledge with SystmOne
  • Own a smartcard
Person Specification

Skills and Knowledge

Essential

  • Good communication skills
  • Able to work with limited supervision
  • Ability to use own initiative and prioritise workload
  • Ability to work as part of a team
  • Good IT skills
  • Good personal skills, time management, reliable
  • Ability to work under pressure

Desirable

  • Preferred but not required -
  • Knowledge with SystmOne
  • Own a smartcard

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lincolnshire And District Medical Services (LADMS)

Address

Fairfield Enterprise Centre

Lincoln Way

Fairfield Industrial Estate

Louth

Lincolnshire

LN11 0LS


Employer's website

http://www.ladms.co.uk/ (Opens in a new tab)

Employer details

Employer name

Lincolnshire And District Medical Services (LADMS)

Address

Fairfield Enterprise Centre

Lincoln Way

Fairfield Industrial Estate

Louth

Lincolnshire

LN11 0LS


Employer's website

http://www.ladms.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Office/Ops Manager

Hannah Neilson

hannah.neilson@nhs.net

07517861584

Details

Date posted

31 March 2024

Pay scheme

Other

Salary

Depending on experience Competitive

Contract

Permanent

Working pattern

Full-time

Reference number

E0187-23-0005

Job locations

Fairfield Enterprise Centre

Lincoln Way

Fairfield Industrial Estate

Louth

Lincolnshire

LN11 0LS


Supporting documents

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