Job summary
Meridian Medical Primary Care Network (PCN) is made up of the four practices situated in the town centre of Louth, and out at nearer the coast consisting of East Lindsey Medical Group, James Street Family Practice, together with Tasburgh Lodge Surgery in Woodhall Spa and Marsh Medical Practice in North Somercotes. The PCN serves a population of approximately 38,400 patients and the four practices work together two provide targeted quality health services across the geographical area covered by these practices.
An exciting opportunity has arisen to develop a new role of General Practice Assistant (GPA), which will serve to improve the quality and safety of care offered to patients in each practice of Meridian Medical PCN. The GPA will have regular contact with patients and will reduce the workload for GPs within the PCN.
Main duties of the job
The main purpose of this role is:
- To reduce the administration workload of doctors
- To support the smooth running of GPs clinics by performing the more routine administration and clinical tasks on behalf of the GP, so freeing up their tie to focus on the patient.
About us
Meridian Medical PCN is made up of the two practices situated in the town centre of Louth, consisting of East Lindsey Medical Group and James Street Family Practice, together with Tasburgh Lodge Surgery in Woodhall Spa and Marsh Medical Practice in North Somercotes. The PCN serves a population of approximately 38,000 patients. Staff working in the PCN are employed by Lincolnsire & District Medical Services Ltd on behalf of the PCN.
LADMS is a federation of GPs delivering primary care medical services in Lincolnshire, predominantly in the East of the county. It's main contracts included GP Extended Access services, INR and anti-coagulation, Section 136, the Covid Vaccination programme and the Enhanced Health in Care Home Framework for Meridian Medical PCN.
Close working relationships exist between the PCN and LADMS
Job description
Job responsibilities
Key responsibilities:
- Sorting all clinical post and prioritising for the GP in terms of actions.
- Signposting post to others as appropriate, such as clinical pharmacist
- Arranging appointments, referrals, tests and follow-up appointments of patients
- Preparing patients prior to going in to see the GP, including taking a brief history and basic readings in readiness for the GP appointment
- Dipping urine, taking blood pressure, ECGs and phlebotomy
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign, eg insurance forms, holiday cancellation, mortgage, benefits agency forms etc.
- Explaining treatment procedures to patients
- Helping the GP to liaise with outside agencies, eg getting an on-call doctor on the phone to ask advice or arrange admission while the GP continues with their consultations
- Support the GP with immunisations/wound care
As this is a new and evolving role, this is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties that fallwithin the grade of the job, in discussion with their line manager.
The content of this job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
Job description
Job responsibilities
Key responsibilities:
- Sorting all clinical post and prioritising for the GP in terms of actions.
- Signposting post to others as appropriate, such as clinical pharmacist
- Arranging appointments, referrals, tests and follow-up appointments of patients
- Preparing patients prior to going in to see the GP, including taking a brief history and basic readings in readiness for the GP appointment
- Dipping urine, taking blood pressure, ECGs and phlebotomy
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign, eg insurance forms, holiday cancellation, mortgage, benefits agency forms etc.
- Explaining treatment procedures to patients
- Helping the GP to liaise with outside agencies, eg getting an on-call doctor on the phone to ask advice or arrange admission while the GP continues with their consultations
- Support the GP with immunisations/wound care
As this is a new and evolving role, this is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties that fallwithin the grade of the job, in discussion with their line manager.
The content of this job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the post holder.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Level 3 Diploma in Health and Social Care and advantage
Experience
Essential
- Experience of working in primary care
- Administrative experience and good organisational skills
Desirable
- Competence in full HCA duties a distinct advantage
Skills and knowledge
Essential
- Competent in the use of SystmOne
- Ability to understand the need to maintain confidentiality and data security at all times
- Ability to multi-task ad to work accurately under pressure
- Ability to work in a team as well as being comfortable working independently.
- Excellent communications skills and empathy with patients
Desirable
- An ability to think on your feet
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Desirable
- Level 3 Diploma in Health and Social Care and advantage
Experience
Essential
- Experience of working in primary care
- Administrative experience and good organisational skills
Desirable
- Competence in full HCA duties a distinct advantage
Skills and knowledge
Essential
- Competent in the use of SystmOne
- Ability to understand the need to maintain confidentiality and data security at all times
- Ability to multi-task ad to work accurately under pressure
- Ability to work in a team as well as being comfortable working independently.
- Excellent communications skills and empathy with patients
Desirable
- An ability to think on your feet
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lincolnshire And District Medical Services (LADMS)
Address
James Street Family Practice
49 James Street
Louth
Lincolnshire
LN11 0JN
Employer's website
http://www.ladms.co.uk/ (Opens in a new tab)