Job summary
Kooth is a leading digital mental health provider, committed to accessible, effective, and person-centred care. As part of our mission to set a new standard in digital mental health education, were seeking a competent, clinical academic to join as Deputy Head of Clinical Education and Development. This role is ideally suited to someone who brings both frontline mental health experience and a solid grounding in academic rigour, curriculum structure, and evidence-informed learning design. More than clinical training alone, were looking for someone who can embed educational quality, drive validation processes, and contribute meaningfully to the development of our internal learning pathways and future accreditation ambitions.
Main duties of the job
This is an exciting leadership role for someone who thrives at the intersection of clinical practice, education, outcomes, and innovation. In this role, you will:
- Shape, deliver, and refine high-quality internal training,
- Ensure alignment with professional, regulatory, and academic standards.
- Deputise for the Head of Clinical Education and Training,
- Contribute to strategic direction, operational leadership, and accreditation readiness.
- If you are passionate about values-led, outcomes-focused learning and are energised by collaboration, co-production, and service impactthis could be your next career move.
About us
Kooth PLC is a digital mental health company committed to providing accessible mental health care for all, with a focus on children and young people in both the UK and the US. We aim to support the mental wellbeing of over 17 million people, boasting over twenty years of data and clinical excellence. We have been a trusted partner of the NHS and Local Authorities for over two decades, offering NICE-compliant services and holding a BACP accreditation. Kooth offers diverse access options, serving over 10.9 million people in the UK, providing immediate support without referrals, or waiting lists, available 24/7.
With a workforce of 600 employees, Kooth is passionate about professional development and diversity and inclusion.
We offer an opportunity to join a rapidly growing business with a genuine social purpose, aiming to support the mental wellbeing of over 17 million people.
Job description
Job responsibilities
Main Responsibilities
Key duties, (including, not limited):
Clinical Education Design & Delivery
- Design and deliver evidence-informed training for clinical, service delivery, and wider cross-functional teams
- Develop structured, academically credible training pathways that prepare for external accreditation
- Ensure content is therapeutically grounded and digitally engaging, informed by best practice and innovation
Academic Collaboration & Rigour
- Embed structured learning outcomes, assessment strategies, and quality assurance into programmes
- Align internal content with academic standards (e.g. level descriptors, mapped competencies)
- Support preparation for external validation, inspections, and educational governance
Leadership, Culture & Quality Improvement
- Line manage and support clinical educators and facilitators, modelling inclusive, psychologically safe leadership to foster team growth, performance, and reflective practice.
- Lead co-produced education design, embedding user voice and lived experience in all stages of learning development.
- Use clinical outcome data, learner feedback, and trend analysis to inform content updates, address knowledge gaps, and monitor education impact.
- Support the development and strategic use of Kooths clinical outcomes framework in education design, working with the
- Head of Clinical Education and Training to narrate progress and mitigate risk.
- Champion learning that demonstrably enhances digital care quality and clinical effectiveness.
- Collaborate across clinical governance, product, UX, and operational teams to ensure alignment and consistency across all education programmes.
- Deputise for the Head of Clinical Education and Training as required, representing the function and maintaining continuity across projects and team delivery.
Job description
Job responsibilities
Main Responsibilities
Key duties, (including, not limited):
Clinical Education Design & Delivery
- Design and deliver evidence-informed training for clinical, service delivery, and wider cross-functional teams
- Develop structured, academically credible training pathways that prepare for external accreditation
- Ensure content is therapeutically grounded and digitally engaging, informed by best practice and innovation
Academic Collaboration & Rigour
- Embed structured learning outcomes, assessment strategies, and quality assurance into programmes
- Align internal content with academic standards (e.g. level descriptors, mapped competencies)
- Support preparation for external validation, inspections, and educational governance
Leadership, Culture & Quality Improvement
- Line manage and support clinical educators and facilitators, modelling inclusive, psychologically safe leadership to foster team growth, performance, and reflective practice.
- Lead co-produced education design, embedding user voice and lived experience in all stages of learning development.
- Use clinical outcome data, learner feedback, and trend analysis to inform content updates, address knowledge gaps, and monitor education impact.
- Support the development and strategic use of Kooths clinical outcomes framework in education design, working with the
- Head of Clinical Education and Training to narrate progress and mitigate risk.
- Champion learning that demonstrably enhances digital care quality and clinical effectiveness.
- Collaborate across clinical governance, product, UX, and operational teams to ensure alignment and consistency across all education programmes.
- Deputise for the Head of Clinical Education and Training as required, representing the function and maintaining continuity across projects and team delivery.
Person Specification
Qualifications
Essential
- Essential
- A registered mental health professional (e.g. HCPC, NMC, Social Work England, BACP, UKCP)
- Minimum 5 years post-qualification experience with a strong clinical foundation in mental health care
- Demonstrable experience designing and delivering clinical education or training in a healthcare, academic, or digital setting
- Strong understanding and experience of curriculum design, learning outcomes, assessment planning, and educational governance (e.g. CPD frameworks, accreditation processes)
- Experience working in, or with, digital mental health services, with the ability to navigate and optimise systems for learning and service improvement
- Competent in the use and development of a Learning Management Systems (LMS) to support learning delivery, tracking, and improvement
- Experience designing or facilitating peer-led, cohort-based learning and reflective practice programmes
- Confident using outcome data, learner insights, and digital tools to inform education design, track quality, and drive continuous improvement
- Passion for values-led, inclusive, trauma-informed learning that empowers others and improves clinical outcomes
- Proven ability to lead or contribute to co-production with people with lived experience in the design and evaluation of learning
Desirable
- Desirable
- Postgraduate qualification in education, training, learning design, or supervision (e.g. PGCert, FHEA, Level 7 L&D, DProf Ed)
- Experience supporting or leading programme validation, external accreditation processes, or professional body submissions
- Familiarity with designing for hybrid or blended learning models in health or wellbeing contexts
- Expertise in quality assurance mechanisms (e.g. audit, evaluation frameworks, logic models) within education or clinical settings
- Experience working in cross-functional project teams across clinical, digital, and design environments
- Knowledge of NHS and regulatory education standards (e.g. Core Skills Training Framework, HEE guidance, NMC/HCPC/BACP education standards)
Person Specification
Qualifications
Essential
- Essential
- A registered mental health professional (e.g. HCPC, NMC, Social Work England, BACP, UKCP)
- Minimum 5 years post-qualification experience with a strong clinical foundation in mental health care
- Demonstrable experience designing and delivering clinical education or training in a healthcare, academic, or digital setting
- Strong understanding and experience of curriculum design, learning outcomes, assessment planning, and educational governance (e.g. CPD frameworks, accreditation processes)
- Experience working in, or with, digital mental health services, with the ability to navigate and optimise systems for learning and service improvement
- Competent in the use and development of a Learning Management Systems (LMS) to support learning delivery, tracking, and improvement
- Experience designing or facilitating peer-led, cohort-based learning and reflective practice programmes
- Confident using outcome data, learner insights, and digital tools to inform education design, track quality, and drive continuous improvement
- Passion for values-led, inclusive, trauma-informed learning that empowers others and improves clinical outcomes
- Proven ability to lead or contribute to co-production with people with lived experience in the design and evaluation of learning
Desirable
- Desirable
- Postgraduate qualification in education, training, learning design, or supervision (e.g. PGCert, FHEA, Level 7 L&D, DProf Ed)
- Experience supporting or leading programme validation, external accreditation processes, or professional body submissions
- Familiarity with designing for hybrid or blended learning models in health or wellbeing contexts
- Expertise in quality assurance mechanisms (e.g. audit, evaluation frameworks, logic models) within education or clinical settings
- Experience working in cross-functional project teams across clinical, digital, and design environments
- Knowledge of NHS and regulatory education standards (e.g. Core Skills Training Framework, HEE guidance, NMC/HCPC/BACP education standards)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
